Os efeitos da gest??o ambiental no desempenho organizacional de oficinas de repara????o automotiva no munic??pio de S??o Paulo: um estudo explorat??rio
Autor(a) principal: | |
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Data de Publicação: | 2014 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da Uninove |
Texto Completo: | http://bibliotecatede.uninove.br/tede/handle/tede/24 |
Resumo: | The aftermarket services linked to the Brazilian automotive sector featured mainly in the maintenance and repair mechanical workshops represent an important segment of this productive chain. A series of environmental impacts are associated to the activities of mechanical workshops. As well as in other modalities of service provision, the environmental management practices are not often widely disseminated in this segment. The object of this research was settled from de motivation of the work done by Jabbour et al. (2012) who explored the influence of the environmental management in the operational performance in the auto parts segment of the Brazilian automotive sector, reinforced by the study of Suramoniam (2009), which has recommended understand the comprehension of this premise in the aftermarket automotive segment. The defined guiding question to the development of this dissertation refers to: how adoption of environmental management practices in the automotive repair workshops in the S??o Paulo city contributes to the organizational performance of this sector of services? This question intend to test the Porter and Van Der Linde (1995) hypothesis, who claim that the adoption of environment management practices tends to generate a win-win process, where both the environment and the organizational performance of the companies would be favored. This exploratory and of quantitative nature research aimed as main objective identify the existing causality relationships between the Organizational Performance (DO) and the Environmental Management (GA) practices implementation in Automotive Vehicles Repair Workshops. As research an instrument structured questionnaire with statements arranged on a Likert type scale applied to the Workshops owners of S??o Paulo city. The PLS-SEM- Partial Least Squares Structural Equation Modeling was the multivariate technique used to analyze the 267 valid questionnaires. It was verified that the relationship between the construct Environmental Management (GA) in and the construct Organizational Performance (DO) presented results that demonstrate the sample s adherence to the causal model proposed. This research can contribute to the vehicles maintenance and repair mechanical workshops segment to perform a self-evaluation of the current stage regarding application of Environmental Management practices and the situation regarding to Organizational Performance and as instrument to improve these processes, through the use of the Annex A questionnaire. |
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Gallardo, Amarilis Lucia Casteli Figueiredohttp://lattes.cnpq.br/7516981304630146Aguiar, Alexandre de Oliveirahttp://lattes.cnpq.br/6316625305506882Jabbour, Charbel Jos?? ChiapettaCPF:06885888834http://lattes.cnpq.br/4494877821315599Mangueira, Fl??vio Ol??mpio2015-04-01T23:32:36Z2015-03-092014-06-24MANGUEIRA, Fl??vio Ol??mpio. The effect of environmental management in organizational performance of S??o Paulo state automotive repair workshops: an exploratory study. 2014. 115 f. Disserta????o (Mestrado em Administra????o) - Universidade Nove de Julho, S??o Paulo, 2014.http://bibliotecatede.uninove.br/tede/handle/tede/24The aftermarket services linked to the Brazilian automotive sector featured mainly in the maintenance and repair mechanical workshops represent an important segment of this productive chain. A series of environmental impacts are associated to the activities of mechanical workshops. As well as in other modalities of service provision, the environmental management practices are not often widely disseminated in this segment. The object of this research was settled from de motivation of the work done by Jabbour et al. (2012) who explored the influence of the environmental management in the operational performance in the auto parts segment of the Brazilian automotive sector, reinforced by the study of Suramoniam (2009), which has recommended understand the comprehension of this premise in the aftermarket automotive segment. The defined guiding question to the development of this dissertation refers to: how adoption of environmental management practices in the automotive repair workshops in the S??o Paulo city contributes to the organizational performance of this sector of services? This question intend to test the Porter and Van Der Linde (1995) hypothesis, who claim that the adoption of environment management practices tends to generate a win-win process, where both the environment and the organizational performance of the companies would be favored. This exploratory and of quantitative nature research aimed as main objective identify the existing causality relationships between the Organizational Performance (DO) and the Environmental Management (GA) practices implementation in Automotive Vehicles Repair Workshops. As research an instrument structured questionnaire with statements arranged on a Likert type scale applied to the Workshops owners of S??o Paulo city. The PLS-SEM- Partial Least Squares Structural Equation Modeling was the multivariate technique used to analyze the 267 valid questionnaires. It was verified that the relationship between the construct Environmental Management (GA) in and the construct Organizational Performance (DO) presented results that demonstrate the sample s adherence to the causal model proposed. This research can contribute to the vehicles maintenance and repair mechanical workshops segment to perform a self-evaluation of the current stage regarding application of Environmental Management practices and the situation regarding to Organizational Performance and as instrument to improve these processes, through the use of the Annex A questionnaire.Os servi??os p??s-venda vinculados ao setor automotivo brasileiro, caracterizados principalmente por oficinas mec??nicas de manuten????o e repara????o, representam um importante segmento dessa cadeia produtiva. ??s atividades das oficinas mec??nicas, associam-se uma s??rie de impactos ambientais. Assim como em outras modalidades de presta????o de servi??os, as pr??ticas de gest??o ambiental n??o costumam ser amplamente disseminadas nesse segmento. A partir da motiva????o do trabalho realizado por Jabbour et al. (2012), que investigaram a influ??ncia da gest??o ambiental no desempenho operacional dos fabricantes de autope??as do setor automotivo brasileiro, refor??ada pelo estudo de Subramoniam (2009), que recomendou entender a compreens??o dessa premissa no segmento automotivo p??s-venda, estabeleceu-se o objeto desta pesquisa. A quest??o orientadora definida para desenvolvimento da disserta????o refere-se a: como a ado????o de pr??ticas de gest??o ambiental em oficinas de repara????o automotiva no munic??pio de S??o Paulo contribui para o desempenho organizacional desse setor de servi??os? Essa pergunta tenciona testar a hip??tese de Porter e Van Der Linde (1995), que afirmam que a ado????o de pr??ticas de gest??o ambiental tende a gerar uma situa????o ganha-ganha , em que tanto o Meio Ambiente quanto o Desempenho Organizacional das empresas seriam favorecidos. Essa pesquisa ?? explorat??ria, de natureza quantitativa e teve como objetivo principal identificar as rela????es de causalidade existentes entre o Desempenho Organizacional (DO) e a aplica????o de pr??ticas de Gest??o Ambiental (GA) em Oficinas de Repara????o de Ve??culos Automotores. Como instrumento de pesquisa foi elaborado um question??rio estruturado, com assertivas dispostas em escala do tipo Likert aplicado a propriet??rios de Oficinas no Munic??pio de S??o Paulo. O modelo de equa????es estruturais baseado em m??nimos quadrados parciais (PLS-SEM do ingl??s Partial Least Squares Structural Equation Modeling) foi a t??cnica de an??lise multivariada utilizada para analisar os 267 question??rios respondidos. Verificou-se que a rela????o entre o construto Gest??o Ambiental (GA) e o construto Desempenho Organizacional (DO) apresentou resultados que demonstram a ader??ncia dos dados amostrais ao modelo causal proposto. Esta pesquisa pode contribuir para que o segmento de oficinas mec??nicas de manuten????o e repara????o de ve??culos realize auto avalia????es do est??gio em que se encontram em rela????o ?? aplica????o de pr??ticas de Gest??o Ambiental e da situa????o em rela????o ao Desempenho Organizacional e como instrumento para melhoria destes processos, atrav??s da utiliza????o do question??rio do Anexo A.Made available in DSpace on 2015-04-01T23:32:36Z (GMT). No. of bitstreams: 1 Flavio Olimpio Mangueira.pdf: 2887804 bytes, checksum: f2f0fd3861f4e4f8fceafdb68075f8c5 (MD5) Previous issue date: 2014-06-24application/pdfporUniversidade Nove de JulhoPrograma de Mestrado Profissional em Administra????o - Gest??o Ambiental e SustentabilidadeUninoveBRAdministra????ogest??o ambientaldesempenho organizacionaloficinas de repara????o de ve??culosmodelagem de equa????esan??lise multivariadaenvironmental managementorganizational performancemotor vehicles repair workshopsequation modelingmultivariate analysisADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOSOs efeitos da gest??o ambiental no desempenho organizacional de oficinas de repara????o automotiva no munic??pio de S??o Paulo: um estudo explorat??rioThe effect of environmental management in organizational performance of S??o Paulo state automotive repair workshops: an exploratory studyinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis-710462410973612412600info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da Uninoveinstname:Universidade Nove de Julho (UNINOVE)instacron:UNINOVEORIGINALFlavio Olimpio Mangueira.pdfapplication/pdf2887804http://localhost:8080/tede/bitstream/tede/24/1/Flavio+Olimpio+Mangueira.pdff2f0fd3861f4e4f8fceafdb68075f8c5MD51tede/242017-05-26 12:05:56.629oai:localhost:tede/24Biblioteca Digital de Teses e Dissertaçõeshttp://bibliotecatede.uninove.br/PRIhttp://bibliotecatede.uninove.br/oai/requestbibliotecatede@uninove.br||bibliotecatede@uninove.bropendoar:2017-05-26T15:05:56Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE)false |
dc.title.por.fl_str_mv |
Os efeitos da gest??o ambiental no desempenho organizacional de oficinas de repara????o automotiva no munic??pio de S??o Paulo: um estudo explorat??rio |
dc.title.alternative.eng.fl_str_mv |
The effect of environmental management in organizational performance of S??o Paulo state automotive repair workshops: an exploratory study |
title |
Os efeitos da gest??o ambiental no desempenho organizacional de oficinas de repara????o automotiva no munic??pio de S??o Paulo: um estudo explorat??rio |
spellingShingle |
Os efeitos da gest??o ambiental no desempenho organizacional de oficinas de repara????o automotiva no munic??pio de S??o Paulo: um estudo explorat??rio Mangueira, Fl??vio Ol??mpio gest??o ambiental desempenho organizacional oficinas de repara????o de ve??culos modelagem de equa????es an??lise multivariada environmental management organizational performance motor vehicles repair workshops equation modeling multivariate analysis ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS |
title_short |
Os efeitos da gest??o ambiental no desempenho organizacional de oficinas de repara????o automotiva no munic??pio de S??o Paulo: um estudo explorat??rio |
title_full |
Os efeitos da gest??o ambiental no desempenho organizacional de oficinas de repara????o automotiva no munic??pio de S??o Paulo: um estudo explorat??rio |
title_fullStr |
Os efeitos da gest??o ambiental no desempenho organizacional de oficinas de repara????o automotiva no munic??pio de S??o Paulo: um estudo explorat??rio |
title_full_unstemmed |
Os efeitos da gest??o ambiental no desempenho organizacional de oficinas de repara????o automotiva no munic??pio de S??o Paulo: um estudo explorat??rio |
title_sort |
Os efeitos da gest??o ambiental no desempenho organizacional de oficinas de repara????o automotiva no munic??pio de S??o Paulo: um estudo explorat??rio |
author |
Mangueira, Fl??vio Ol??mpio |
author_facet |
Mangueira, Fl??vio Ol??mpio |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Gallardo, Amarilis Lucia Casteli Figueiredo |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/7516981304630146 |
dc.contributor.referee1.fl_str_mv |
Aguiar, Alexandre de Oliveira |
dc.contributor.referee1Lattes.fl_str_mv |
http://lattes.cnpq.br/6316625305506882 |
dc.contributor.referee2.fl_str_mv |
Jabbour, Charbel Jos?? Chiapetta |
dc.contributor.authorID.fl_str_mv |
CPF:06885888834 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/4494877821315599 |
dc.contributor.author.fl_str_mv |
Mangueira, Fl??vio Ol??mpio |
contributor_str_mv |
Gallardo, Amarilis Lucia Casteli Figueiredo Aguiar, Alexandre de Oliveira Jabbour, Charbel Jos?? Chiapetta |
dc.subject.por.fl_str_mv |
gest??o ambiental desempenho organizacional oficinas de repara????o de ve??culos modelagem de equa????es an??lise multivariada |
topic |
gest??o ambiental desempenho organizacional oficinas de repara????o de ve??culos modelagem de equa????es an??lise multivariada environmental management organizational performance motor vehicles repair workshops equation modeling multivariate analysis ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS |
dc.subject.eng.fl_str_mv |
environmental management organizational performance motor vehicles repair workshops equation modeling multivariate analysis |
dc.subject.cnpq.fl_str_mv |
ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS |
description |
The aftermarket services linked to the Brazilian automotive sector featured mainly in the maintenance and repair mechanical workshops represent an important segment of this productive chain. A series of environmental impacts are associated to the activities of mechanical workshops. As well as in other modalities of service provision, the environmental management practices are not often widely disseminated in this segment. The object of this research was settled from de motivation of the work done by Jabbour et al. (2012) who explored the influence of the environmental management in the operational performance in the auto parts segment of the Brazilian automotive sector, reinforced by the study of Suramoniam (2009), which has recommended understand the comprehension of this premise in the aftermarket automotive segment. The defined guiding question to the development of this dissertation refers to: how adoption of environmental management practices in the automotive repair workshops in the S??o Paulo city contributes to the organizational performance of this sector of services? This question intend to test the Porter and Van Der Linde (1995) hypothesis, who claim that the adoption of environment management practices tends to generate a win-win process, where both the environment and the organizational performance of the companies would be favored. This exploratory and of quantitative nature research aimed as main objective identify the existing causality relationships between the Organizational Performance (DO) and the Environmental Management (GA) practices implementation in Automotive Vehicles Repair Workshops. As research an instrument structured questionnaire with statements arranged on a Likert type scale applied to the Workshops owners of S??o Paulo city. The PLS-SEM- Partial Least Squares Structural Equation Modeling was the multivariate technique used to analyze the 267 valid questionnaires. It was verified that the relationship between the construct Environmental Management (GA) in and the construct Organizational Performance (DO) presented results that demonstrate the sample s adherence to the causal model proposed. This research can contribute to the vehicles maintenance and repair mechanical workshops segment to perform a self-evaluation of the current stage regarding application of Environmental Management practices and the situation regarding to Organizational Performance and as instrument to improve these processes, through the use of the Annex A questionnaire. |
publishDate |
2014 |
dc.date.issued.fl_str_mv |
2014-06-24 |
dc.date.accessioned.fl_str_mv |
2015-04-01T23:32:36Z |
dc.date.available.fl_str_mv |
2015-03-09 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
MANGUEIRA, Fl??vio Ol??mpio. The effect of environmental management in organizational performance of S??o Paulo state automotive repair workshops: an exploratory study. 2014. 115 f. Disserta????o (Mestrado em Administra????o) - Universidade Nove de Julho, S??o Paulo, 2014. |
dc.identifier.uri.fl_str_mv |
http://bibliotecatede.uninove.br/tede/handle/tede/24 |
identifier_str_mv |
MANGUEIRA, Fl??vio Ol??mpio. The effect of environmental management in organizational performance of S??o Paulo state automotive repair workshops: an exploratory study. 2014. 115 f. Disserta????o (Mestrado em Administra????o) - Universidade Nove de Julho, S??o Paulo, 2014. |
url |
http://bibliotecatede.uninove.br/tede/handle/tede/24 |
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por |
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por |
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-710462410973612412 |
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600 |
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info:eu-repo/semantics/openAccess |
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openAccess |
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application/pdf |
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Universidade Nove de Julho |
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Programa de Mestrado Profissional em Administra????o - Gest??o Ambiental e Sustentabilidade |
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Uninove |
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BR |
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Administra????o |
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Universidade Nove de Julho |
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UNINOVE |
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UNINOVE |
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Biblioteca Digital de Teses e Dissertações da Uninove |
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