Informated asphalt: the impact of information technology on urban traffic management
Autor(a) principal: | |
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Data de Publicação: | 2008 |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista Economia & Gestão |
Texto Completo: | http://periodicos.pucminas.br/index.php/economiaegestao/article/view/10 |
Resumo: | This paper considers changes in the nature of traffic management brought about by the introduction of different technologies, mostly geographic information systems (GIS). Traffic management has changed significantly since it was born about a century ago. The invention of automatic traffic lights prompted the devaluation of action-centred skills needed to manage traffic. This process was further advanced with the introduction of geographic information systems and the consequent virtualization of the work environment. In order to analyze those transformations, the paper reviews Zuboff’s work (1988) twenty years after its publication. It argues that GIS have great potential not only to automate work activities but also to informate the organisation, providing a fresh view of its own reality. According to her, in order to use the information capability of GIS, the worker needs intellective skills. Besides, the organization has to provide a favourable context to explore this capability. Another consequence of the introduction of GIS is the appearance of a new form of control by surveillance: Panopticon information. Even though Zuboff’s ideas about the two faces of Information Technology and Panopticon provide an insightful framework to analyse changes in the nature of work, her assumptions about the rational use of information in the decisionmaking process may not always occur in reality. The case study at hand and research on the actual use of information in organizations contrast with Zuboff’s suggestion that IT leads to a strictly rational use of information. |
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Informated asphalt: the impact of information technology on urban traffic managementThis paper considers changes in the nature of traffic management brought about by the introduction of different technologies, mostly geographic information systems (GIS). Traffic management has changed significantly since it was born about a century ago. The invention of automatic traffic lights prompted the devaluation of action-centred skills needed to manage traffic. This process was further advanced with the introduction of geographic information systems and the consequent virtualization of the work environment. In order to analyze those transformations, the paper reviews Zuboff’s work (1988) twenty years after its publication. It argues that GIS have great potential not only to automate work activities but also to informate the organisation, providing a fresh view of its own reality. According to her, in order to use the information capability of GIS, the worker needs intellective skills. Besides, the organization has to provide a favourable context to explore this capability. Another consequence of the introduction of GIS is the appearance of a new form of control by surveillance: Panopticon information. Even though Zuboff’s ideas about the two faces of Information Technology and Panopticon provide an insightful framework to analyse changes in the nature of work, her assumptions about the rational use of information in the decisionmaking process may not always occur in reality. The case study at hand and research on the actual use of information in organizations contrast with Zuboff’s suggestion that IT leads to a strictly rational use of information.Editora PUC Minas2008-09-19info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://periodicos.pucminas.br/index.php/economiaegestao/article/view/10Revista Economia & Gestão; v. 7 n. 15 (2007): E&G - 2/2007; 70-811984-66061678-8982reponame:Revista Economia & Gestãoinstname:Pontifícia Universidade Católica de Minas Gerais (PUC Minas)instacron:PUC_MINSporhttp://periodicos.pucminas.br/index.php/economiaegestao/article/view/10/8Rajão, Raoni Guerra Lucasinfo:eu-repo/semantics/openAccess2022-12-13T16:18:48Zoai:ojs.pkp.sfu.ca:article/10Revistahttp://periodicos.pucminas.br/index.php/economiaegestao/ONGhttp://periodicos.pucminas.br/index.php/economiaegestao/oai||economiaegestao@pucminas.br|| marcrez@hotmail.com|| marcrez@hotmail.com1984-66061984-6606opendoar:2022-12-13T16:18:48Revista Economia & Gestão - Pontifícia Universidade Católica de Minas Gerais (PUC Minas)false |
dc.title.none.fl_str_mv |
Informated asphalt: the impact of information technology on urban traffic management |
title |
Informated asphalt: the impact of information technology on urban traffic management |
spellingShingle |
Informated asphalt: the impact of information technology on urban traffic management Rajão, Raoni Guerra Lucas |
title_short |
Informated asphalt: the impact of information technology on urban traffic management |
title_full |
Informated asphalt: the impact of information technology on urban traffic management |
title_fullStr |
Informated asphalt: the impact of information technology on urban traffic management |
title_full_unstemmed |
Informated asphalt: the impact of information technology on urban traffic management |
title_sort |
Informated asphalt: the impact of information technology on urban traffic management |
author |
Rajão, Raoni Guerra Lucas |
author_facet |
Rajão, Raoni Guerra Lucas |
author_role |
author |
dc.contributor.author.fl_str_mv |
Rajão, Raoni Guerra Lucas |
description |
This paper considers changes in the nature of traffic management brought about by the introduction of different technologies, mostly geographic information systems (GIS). Traffic management has changed significantly since it was born about a century ago. The invention of automatic traffic lights prompted the devaluation of action-centred skills needed to manage traffic. This process was further advanced with the introduction of geographic information systems and the consequent virtualization of the work environment. In order to analyze those transformations, the paper reviews Zuboff’s work (1988) twenty years after its publication. It argues that GIS have great potential not only to automate work activities but also to informate the organisation, providing a fresh view of its own reality. According to her, in order to use the information capability of GIS, the worker needs intellective skills. Besides, the organization has to provide a favourable context to explore this capability. Another consequence of the introduction of GIS is the appearance of a new form of control by surveillance: Panopticon information. Even though Zuboff’s ideas about the two faces of Information Technology and Panopticon provide an insightful framework to analyse changes in the nature of work, her assumptions about the rational use of information in the decisionmaking process may not always occur in reality. The case study at hand and research on the actual use of information in organizations contrast with Zuboff’s suggestion that IT leads to a strictly rational use of information. |
publishDate |
2008 |
dc.date.none.fl_str_mv |
2008-09-19 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://periodicos.pucminas.br/index.php/economiaegestao/article/view/10 |
url |
http://periodicos.pucminas.br/index.php/economiaegestao/article/view/10 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
http://periodicos.pucminas.br/index.php/economiaegestao/article/view/10/8 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Editora PUC Minas |
publisher.none.fl_str_mv |
Editora PUC Minas |
dc.source.none.fl_str_mv |
Revista Economia & Gestão; v. 7 n. 15 (2007): E&G - 2/2007; 70-81 1984-6606 1678-8982 reponame:Revista Economia & Gestão instname:Pontifícia Universidade Católica de Minas Gerais (PUC Minas) instacron:PUC_MINS |
instname_str |
Pontifícia Universidade Católica de Minas Gerais (PUC Minas) |
instacron_str |
PUC_MINS |
institution |
PUC_MINS |
reponame_str |
Revista Economia & Gestão |
collection |
Revista Economia & Gestão |
repository.name.fl_str_mv |
Revista Economia & Gestão - Pontifícia Universidade Católica de Minas Gerais (PUC Minas) |
repository.mail.fl_str_mv |
||economiaegestao@pucminas.br|| marcrez@hotmail.com|| marcrez@hotmail.com |
_version_ |
1799124673870430208 |