A revolução tecnológica e os impactos na saúde mental dos trabalhadores em plataformas digitais

• Autor(a) principal: Cavalcanti, Fernanda Beatriz Paulino da Silva
• Data de Publicação: 2023
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da PUC_SP
• Texto Completo: https://repositorio.pucsp.br/jspui/handle/handle/39862
• topic: CNPQ::CIENCIAS SOCIAIS APLICADAS::DIREITO::DIREITO PRIVADO::DIREITO DO TRABALHO; Quarta Revolução Industrial; Trabalho em plataformas digitais; Saúde mental; Tecnoestresse; Fourth Industrial Revolution; Work on digital platforms; Mental health; Technostress

The fourth Industrial Revolution is a reality and has reached labor relations. In this context, new ways of working have emerged, such as digital platforms, such as “crowdwork”, in addition to the introduction of Artificial Intelligence (AI), with the emergence of the presence of the algorithm. There was also an inversion of rhythms, requiring man to work at the speed of a machine, causing overwork and relativization of the implicit right to disconnection, revealing precariousness and implications for man's own relationship with work itself. In the meantime, in search of reaching the maximum potential of technological autonomy, many companies work based on the hidden work of human beings, subcontracted, as the data feeders of “ChatGPT”. Deep impacts are then perceived in the mental health of workers, and the central objective of this research is to analyze the resulting reflexes, with emphasis on workers on digital platforms, highlighting the negative psychological state of technostress, linked to work with the use of communication and information technologies (TIC). Therefore, it is proposed to implement new regulatory frameworks, with an international scope, for work performed on digital platforms, in order to safeguard workers' health, especially mental health, a fundamental and basic right for decent work