Desjudicialização: os métodos alternativos de resolução de conflitos e a ODR, como instrumento tecnológico

• Autor(a) principal: Ferreira, Gustavo Zwicker
• Data de Publicação: 2022
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da PUC_SP
• Texto Completo: https://repositorio.pucsp.br/jspui/handle/handle/31723
• topic: CNPQ::CIENCIAS SOCIAIS APLICADAS::DIREITO; Desjudicialização; Soluções adequadas; Métodos alternativos de resolução de conflitos; ODR; Dejudicialization; Adequate solutions; Alternative dispute resolution methods; ODR

This course completion paper has as its main objective to demonstrate how Alternative Dispute Resolution methods, as well as the use of technology through ODR, offer viable and appropriate options for the solution of a series of claims, being the best response to face the so-called "crisis of justice", the result of an overload of several Courts, which face an exacerbated number of lawsuits year after year. By offering new "doors" to access to justice, such mechanisms directly fight the “culture of sentence”, the true reason of the problem, while ensuring a better judicial provision to society, providing faster and more efficient answers to various conflicts. Therefore, the study presents the general aspects of Alternative Dispute Resolution methods, as well as their more traditional models, highlighting the main benefits present in each mechanism and the evolution of the Brazilian legal system in the search for the consolidation of a Multi-Door Justice System. Still, it approaches how the use of technology in conflict resolution, through the so-called ODR, becomes fundamental for an effective jurisdictional provision in an increasingly globalized world, where political and geographical borders cannot become impediments to social pacification. In addition to exposing the advantages of ODR over conventional methods, it seeks to portray successful practical experiences with online conflict resolution platforms, as well as the importance of technology for access to justice during the pandemic scenario faced in recent years