Consulting project for the optimization of the automative providers network of Europ assistance Portugal: overview of the network capillarity

Detalhes bibliográficos
Autor(a) principal: Lima, João Manuel Guerreiro
Data de Publicação: 2020
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/107271
Resumo: After an in-depth analysis of EAP’s current situation, it was founda need to implementaction that, ,represent significant operation algains. The seinitiatives have as hort-termim pact, how ever ,they are meant to be a firsts tepfor the introduction of more profound changes. The analysis’ results proved that itis crucial to improve the network efficiency byre- structuring critical zones and excluding low-performing providers. Additionally, to guarantee that EA Pinternal systems runsmoothly, action sare recommended regarding the TASK and RoS systems. Finally, providers ’performance can be enhanced bylinking KPIsto SLAs
id RCAP_008bc49b9c19846a1af13d98323ac85c
oai_identifier_str oai:run.unl.pt:10362/107271
network_acronym_str RCAP
network_name_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository_id_str 7160
spelling Consulting project for the optimization of the automative providers network of Europ assistance Portugal: overview of the network capillarityNetwork capillarityOperational efficiencyShort-termImpactRisk analysisInternal systemsDomínio/Área Científica::Ciências Sociais::Economia e GestãoAfter an in-depth analysis of EAP’s current situation, it was founda need to implementaction that, ,represent significant operation algains. The seinitiatives have as hort-termim pact, how ever ,they are meant to be a firsts tepfor the introduction of more profound changes. The analysis’ results proved that itis crucial to improve the network efficiency byre- structuring critical zones and excluding low-performing providers. Additionally, to guarantee that EA Pinternal systems runsmoothly, action sare recommended regarding the TASK and RoS systems. Finally, providers ’performance can be enhanced bylinking KPIsto SLAsCasquinho, Constança MonteiroRUNLima, João Manuel Guerreiro2020-11-17T10:44:53Z2020-01-142020-01-032020-01-14T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/107271TID:202496392enginfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:51:59Zoai:run.unl.pt:10362/107271Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:40:54.843330Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Consulting project for the optimization of the automative providers network of Europ assistance Portugal: overview of the network capillarity
title Consulting project for the optimization of the automative providers network of Europ assistance Portugal: overview of the network capillarity
spellingShingle Consulting project for the optimization of the automative providers network of Europ assistance Portugal: overview of the network capillarity
Lima, João Manuel Guerreiro
Network capillarity
Operational efficiency
Short-termImpact
Risk analysis
Internal systems
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
title_short Consulting project for the optimization of the automative providers network of Europ assistance Portugal: overview of the network capillarity
title_full Consulting project for the optimization of the automative providers network of Europ assistance Portugal: overview of the network capillarity
title_fullStr Consulting project for the optimization of the automative providers network of Europ assistance Portugal: overview of the network capillarity
title_full_unstemmed Consulting project for the optimization of the automative providers network of Europ assistance Portugal: overview of the network capillarity
title_sort Consulting project for the optimization of the automative providers network of Europ assistance Portugal: overview of the network capillarity
author Lima, João Manuel Guerreiro
author_facet Lima, João Manuel Guerreiro
author_role author
dc.contributor.none.fl_str_mv Casquinho, Constança Monteiro
RUN
dc.contributor.author.fl_str_mv Lima, João Manuel Guerreiro
dc.subject.por.fl_str_mv Network capillarity
Operational efficiency
Short-termImpact
Risk analysis
Internal systems
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
topic Network capillarity
Operational efficiency
Short-termImpact
Risk analysis
Internal systems
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
description After an in-depth analysis of EAP’s current situation, it was founda need to implementaction that, ,represent significant operation algains. The seinitiatives have as hort-termim pact, how ever ,they are meant to be a firsts tepfor the introduction of more profound changes. The analysis’ results proved that itis crucial to improve the network efficiency byre- structuring critical zones and excluding low-performing providers. Additionally, to guarantee that EA Pinternal systems runsmoothly, action sare recommended regarding the TASK and RoS systems. Finally, providers ’performance can be enhanced bylinking KPIsto SLAs
publishDate 2020
dc.date.none.fl_str_mv 2020-11-17T10:44:53Z
2020-01-14
2020-01-03
2020-01-14T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/107271
TID:202496392
url http://hdl.handle.net/10362/107271
identifier_str_mv TID:202496392
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/embargoedAccess
eu_rights_str_mv embargoedAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
_version_ 1799138022697992192

Registros relacionados