Organizational ambidexterity in biopharmaceuticals’ supply chain flexibility

• Autor(a) principal: Faria, Inês Maria Veloso
• Data de Publicação: 2022
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/27561
• topic: Organizational ambidexterity; Cadeia de abastecimento -- Supply chain; Biopharmaceutical; Flexibility; Suppliers; Ambidestria organizacional; Biofarmacêutica; Flexibilidade; Fornecedor

One of the biggest challenges of this decade has been the consequences caused by one of the world's biggest disruptions in healthcare. Supply chains have proven that flexibility is key to ensuring the health of their patients, and evidence of an insufficiently flexible supply chain can have serious consequences on the global economy and state of health. The situation is worsened when dealing directly with biological raw materials, where time is counted in detail and their delivery deadlines must be met. The role of this dissertation is to demonstrate the need to introduce new management strategy models in the area and apply measures that assist members of the organisation and their stakeholders in facing challenges and unlikely scenarios to ensure that patients are never harmed at the end of the chain due to a lack of raw materials and materials in production because suppliers have failed to meet demand. Through the mixed methods research methods, it was possible to understand the opportunity to implement strategies linked to organisational ambidexterity, the tension of exploration and exploitation, and to adopt strategic measures beneficial to supply chain flexibility. After the foundation and analysis offered by the questionnaires and interviews, it was possible to foresee an increasing concern to develop better relationships with suppliers and enjoy the established relationships. Therefore, the exploitation of suppliers in the supply chain reveals great importance as it is a recent theme and it is with this value that one seeks to induce discussion.