The Role of the Smart Citizen in Smart Cities

• Autor(a) principal: Magalhães, Mariana
• Data de Publicação: 2021
• Outros Autores: P. Duarte, Rui, Oliveira, Cátia, Pinto, Filipe C.
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10400.19/7819
• topic: Smart Cities; Smart Citizens; User Experience; Human Behaviour

The exponential growth of the urban population made cities to feel the obligation to guarantee liveable conditions for all citizens who seek them. The creation of new models of cities and the interconnection between the services they offer became a pressing need. With the tech- nological advancements, all this integration lead cities to scale to the concept of Smart City. This paper focuses on the perspective of the citi- zen. When asked about how smart the cities where they live, few citizens know it, and, even more, when asked about how participative they are, the answer is null or ineffective. Their perspective is being neglected in public matters, either governmental or environmental. Therefore, it is essential to carry out a comprehensive study that allows understanding how the citizen becomes an integral element of the city where he lives, studies, works, or visits. Inclusive cities use technological platforms that motivate citizens to stay or visit the city, thus contributing to citizen inclusion. It is crucial to understand the best digital approach to meet citizens’ needs in the city to take advantage of what the city has to offer.