Balanced scorecard no setor público: contributo do consultor de gestão
Autor(a) principal: | |
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Data de Publicação: | 2015 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/11110/974 |
Resumo: | This article intends to understand the motivations, benefits and difficulties inherent to Balanced Scorecard (BSC) adoption in the public sector from the perspective of the professionals who implement it - the management consultants. We chose a qualitative research based on semi-structured interviews with management consultants belonging to consulting companies operating in Portugal, with experience in the implementation of the BSC in the public and private sector. The results allowed concluding that the use of management consultants is advantageous on the BSC adoption. To overcome the difficulties in construction and continuity of the BSC in the public sector, the consultants presented some facilitating conditions that can contribute to the increased efficacy in the adoption and continuation of BSC. |
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Balanced scorecard no setor público: contributo do consultor de gestãoBalanced Scorecardconsultor de gestãosetor públicoNew Public ManagementTeoria InstitucionalThis article intends to understand the motivations, benefits and difficulties inherent to Balanced Scorecard (BSC) adoption in the public sector from the perspective of the professionals who implement it - the management consultants. We chose a qualitative research based on semi-structured interviews with management consultants belonging to consulting companies operating in Portugal, with experience in the implementation of the BSC in the public and private sector. The results allowed concluding that the use of management consultants is advantageous on the BSC adoption. To overcome the difficulties in construction and continuity of the BSC in the public sector, the consultants presented some facilitating conditions that can contribute to the increased efficacy in the adoption and continuation of BSC.2016-02-04T15:51:44Z2016-02-04T15:51:44Z2015-06-11T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articlehttp://hdl.handle.net/11110/974oai:ciencipca.ipca.pt:11110/974porhttp://hdl.handle.net/11110/974Borges, VeraGomes, PatríciaFernandes, Maria Joséinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2022-09-05T12:52:28Zoai:ciencipca.ipca.pt:11110/974Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T15:01:22.908612Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Balanced scorecard no setor público: contributo do consultor de gestão |
title |
Balanced scorecard no setor público: contributo do consultor de gestão |
spellingShingle |
Balanced scorecard no setor público: contributo do consultor de gestão Borges, Vera Balanced Scorecard consultor de gestão setor público New Public Management Teoria Institucional |
title_short |
Balanced scorecard no setor público: contributo do consultor de gestão |
title_full |
Balanced scorecard no setor público: contributo do consultor de gestão |
title_fullStr |
Balanced scorecard no setor público: contributo do consultor de gestão |
title_full_unstemmed |
Balanced scorecard no setor público: contributo do consultor de gestão |
title_sort |
Balanced scorecard no setor público: contributo do consultor de gestão |
author |
Borges, Vera |
author_facet |
Borges, Vera Gomes, Patrícia Fernandes, Maria José |
author_role |
author |
author2 |
Gomes, Patrícia Fernandes, Maria José |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Borges, Vera Gomes, Patrícia Fernandes, Maria José |
dc.subject.por.fl_str_mv |
Balanced Scorecard consultor de gestão setor público New Public Management Teoria Institucional |
topic |
Balanced Scorecard consultor de gestão setor público New Public Management Teoria Institucional |
description |
This article intends to understand the motivations, benefits and difficulties inherent to Balanced Scorecard (BSC) adoption in the public sector from the perspective of the professionals who implement it - the management consultants. We chose a qualitative research based on semi-structured interviews with management consultants belonging to consulting companies operating in Portugal, with experience in the implementation of the BSC in the public and private sector. The results allowed concluding that the use of management consultants is advantageous on the BSC adoption. To overcome the difficulties in construction and continuity of the BSC in the public sector, the consultants presented some facilitating conditions that can contribute to the increased efficacy in the adoption and continuation of BSC. |
publishDate |
2015 |
dc.date.none.fl_str_mv |
2015-06-11T00:00:00Z 2016-02-04T15:51:44Z 2016-02-04T15:51:44Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/11110/974 oai:ciencipca.ipca.pt:11110/974 |
url |
http://hdl.handle.net/11110/974 |
identifier_str_mv |
oai:ciencipca.ipca.pt:11110/974 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
http://hdl.handle.net/11110/974 |
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info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.source.none.fl_str_mv |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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