Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app
Autor(a) principal: | |
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Data de Publicação: | 2015 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10773/14806 |
Resumo: | The presented research elicits the behaviour, needs and desires, in addition to future needs, of tourists during the tourist experience through the use of trains in Belgium, with a focus on the future creation of a mobile application that supports not only the collection and use of information during the train trip, but also some factors related to the anticipation and on-site experience. Three different qualitative user research methodologies were planned and carried out: observations, focus group interviews and board games as generative tool. In addition, Personas and context scenarios were developed in order to start bridging the research-design gap. This study was developed during a mobility program between University of Aveiro and Katholieke Universiteit Leuven. It is written in English, which represented a challenge to the researcher, who is Brazilian and has Portuguese as the mother tongue. |
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Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile appComunicação multimédiaTurismo cultural - BélgicaTurismo - Inovação tecnológicaTecnologias da informação e comunicaçãoDesign - Dispositivos móveisThe presented research elicits the behaviour, needs and desires, in addition to future needs, of tourists during the tourist experience through the use of trains in Belgium, with a focus on the future creation of a mobile application that supports not only the collection and use of information during the train trip, but also some factors related to the anticipation and on-site experience. Three different qualitative user research methodologies were planned and carried out: observations, focus group interviews and board games as generative tool. In addition, Personas and context scenarios were developed in order to start bridging the research-design gap. This study was developed during a mobility program between University of Aveiro and Katholieke Universiteit Leuven. It is written in English, which represented a challenge to the researcher, who is Brazilian and has Portuguese as the mother tongue.O trabalho de investigação aqui apresentado expõe as necessidades, desejos e necessidades futuras de turistas durante a experiência turística através do uso de trens na Bélgica, com foco na futura criação de uma aplicação móvel que suporte não somente a obtenção e uso da informação durante a viagem férrea, mas também alguns fatores relacionados com as fases de antecipação e experiência no destino. Para isso, foram planejadas e executadas três metodologias qualitativas de pesquisa do usuário distintas: observações, entrevistas de grupo focal e jogos de mesa como ferramenta geradora de ideias. Além disso, foram desenvolvidos Personas e cenários de contexto com o objetivo de iniciar a transição entre o processo de pesquisa e design. Este trabalho foi desenvolvido em um programa de mobilidade entre a Universidade de Aveiro e Katholieke Universiteit Leuven. Está redigido em Inglês, o que representou um desafio para o pesquisador, que é brasileiro e tem português como idioma oficial.Universidade de Aveiro2015-10-28T15:14:25Z2015-01-01T00:00:00Z2015info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10773/14806TID:201575078engGonçalves, Filipe Macielinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-02-22T11:27:10Zoai:ria.ua.pt:10773/14806Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T02:50:18.560263Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app |
title |
Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app |
spellingShingle |
Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app Gonçalves, Filipe Maciel Comunicação multimédia Turismo cultural - Bélgica Turismo - Inovação tecnológica Tecnologias da informação e comunicação Design - Dispositivos móveis |
title_short |
Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app |
title_full |
Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app |
title_fullStr |
Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app |
title_full_unstemmed |
Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app |
title_sort |
Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app |
author |
Gonçalves, Filipe Maciel |
author_facet |
Gonçalves, Filipe Maciel |
author_role |
author |
dc.contributor.author.fl_str_mv |
Gonçalves, Filipe Maciel |
dc.subject.por.fl_str_mv |
Comunicação multimédia Turismo cultural - Bélgica Turismo - Inovação tecnológica Tecnologias da informação e comunicação Design - Dispositivos móveis |
topic |
Comunicação multimédia Turismo cultural - Bélgica Turismo - Inovação tecnológica Tecnologias da informação e comunicação Design - Dispositivos móveis |
description |
The presented research elicits the behaviour, needs and desires, in addition to future needs, of tourists during the tourist experience through the use of trains in Belgium, with a focus on the future creation of a mobile application that supports not only the collection and use of information during the train trip, but also some factors related to the anticipation and on-site experience. Three different qualitative user research methodologies were planned and carried out: observations, focus group interviews and board games as generative tool. In addition, Personas and context scenarios were developed in order to start bridging the research-design gap. This study was developed during a mobility program between University of Aveiro and Katholieke Universiteit Leuven. It is written in English, which represented a challenge to the researcher, who is Brazilian and has Portuguese as the mother tongue. |
publishDate |
2015 |
dc.date.none.fl_str_mv |
2015-10-28T15:14:25Z 2015-01-01T00:00:00Z 2015 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10773/14806 TID:201575078 |
url |
http://hdl.handle.net/10773/14806 |
identifier_str_mv |
TID:201575078 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade de Aveiro |
publisher.none.fl_str_mv |
Universidade de Aveiro |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
|
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1799137553140416512 |