Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app

Detalhes bibliográficos
Autor(a) principal: Gonçalves, Filipe Maciel
Data de Publicação: 2015
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10773/14806
Resumo: The presented research elicits the behaviour, needs and desires, in addition to future needs, of tourists during the tourist experience through the use of trains in Belgium, with a focus on the future creation of a mobile application that supports not only the collection and use of information during the train trip, but also some factors related to the anticipation and on-site experience. Three different qualitative user research methodologies were planned and carried out: observations, focus group interviews and board games as generative tool. In addition, Personas and context scenarios were developed in order to start bridging the research-design gap. This study was developed during a mobility program between University of Aveiro and Katholieke Universiteit Leuven. It is written in English, which represented a challenge to the researcher, who is Brazilian and has Portuguese as the mother tongue.
id RCAP_11930cb0cd78170e3528a18d7c3514f9
oai_identifier_str oai:ria.ua.pt:10773/14806
network_acronym_str RCAP
network_name_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository_id_str 7160
spelling Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile appComunicação multimédiaTurismo cultural - BélgicaTurismo - Inovação tecnológicaTecnologias da informação e comunicaçãoDesign - Dispositivos móveisThe presented research elicits the behaviour, needs and desires, in addition to future needs, of tourists during the tourist experience through the use of trains in Belgium, with a focus on the future creation of a mobile application that supports not only the collection and use of information during the train trip, but also some factors related to the anticipation and on-site experience. Three different qualitative user research methodologies were planned and carried out: observations, focus group interviews and board games as generative tool. In addition, Personas and context scenarios were developed in order to start bridging the research-design gap. This study was developed during a mobility program between University of Aveiro and Katholieke Universiteit Leuven. It is written in English, which represented a challenge to the researcher, who is Brazilian and has Portuguese as the mother tongue.O trabalho de investigação aqui apresentado expõe as necessidades, desejos e necessidades futuras de turistas durante a experiência turística através do uso de trens na Bélgica, com foco na futura criação de uma aplicação móvel que suporte não somente a obtenção e uso da informação durante a viagem férrea, mas também alguns fatores relacionados com as fases de antecipação e experiência no destino. Para isso, foram planejadas e executadas três metodologias qualitativas de pesquisa do usuário distintas: observações, entrevistas de grupo focal e jogos de mesa como ferramenta geradora de ideias. Além disso, foram desenvolvidos Personas e cenários de contexto com o objetivo de iniciar a transição entre o processo de pesquisa e design. Este trabalho foi desenvolvido em um programa de mobilidade entre a Universidade de Aveiro e Katholieke Universiteit Leuven. Está redigido em Inglês, o que representou um desafio para o pesquisador, que é brasileiro e tem português como idioma oficial.Universidade de Aveiro2015-10-28T15:14:25Z2015-01-01T00:00:00Z2015info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10773/14806TID:201575078engGonçalves, Filipe Macielinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-02-22T11:27:10Zoai:ria.ua.pt:10773/14806Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T02:50:18.560263Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app
title Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app
spellingShingle Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app
Gonçalves, Filipe Maciel
Comunicação multimédia
Turismo cultural - Bélgica
Turismo - Inovação tecnológica
Tecnologias da informação e comunicação
Design - Dispositivos móveis
title_short Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app
title_full Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app
title_fullStr Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app
title_full_unstemmed Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app
title_sort Mapping the tourist experience in trains through human-centred design: eliciting needs and desires for a future mobile app
author Gonçalves, Filipe Maciel
author_facet Gonçalves, Filipe Maciel
author_role author
dc.contributor.author.fl_str_mv Gonçalves, Filipe Maciel
dc.subject.por.fl_str_mv Comunicação multimédia
Turismo cultural - Bélgica
Turismo - Inovação tecnológica
Tecnologias da informação e comunicação
Design - Dispositivos móveis
topic Comunicação multimédia
Turismo cultural - Bélgica
Turismo - Inovação tecnológica
Tecnologias da informação e comunicação
Design - Dispositivos móveis
description The presented research elicits the behaviour, needs and desires, in addition to future needs, of tourists during the tourist experience through the use of trains in Belgium, with a focus on the future creation of a mobile application that supports not only the collection and use of information during the train trip, but also some factors related to the anticipation and on-site experience. Three different qualitative user research methodologies were planned and carried out: observations, focus group interviews and board games as generative tool. In addition, Personas and context scenarios were developed in order to start bridging the research-design gap. This study was developed during a mobility program between University of Aveiro and Katholieke Universiteit Leuven. It is written in English, which represented a challenge to the researcher, who is Brazilian and has Portuguese as the mother tongue.
publishDate 2015
dc.date.none.fl_str_mv 2015-10-28T15:14:25Z
2015-01-01T00:00:00Z
2015
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10773/14806
TID:201575078
url http://hdl.handle.net/10773/14806
identifier_str_mv TID:201575078
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade de Aveiro
publisher.none.fl_str_mv Universidade de Aveiro
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
_version_ 1799137553140416512

Registros relacionados