The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyalty

Detalhes bibliográficos
Autor(a) principal: Amorim, Daniela
Data de Publicação: 2020
Outros Autores: Jiménez-Caballero, José Luis, Almeida, Paulo
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.8/7274
Resumo: The festivals have had a very positive impact on tourism development, and on the promotion of destinations, they are positioned as important attractive elements that boost tourism in the several regions, as well as its economic and cultural development. This study aimed to analyse the motivation, quality, satisfaction and loyalty of two performing arts festivals participants (Andanças, Portugal and La Sierra, Spain). It followed a quantitative methodology, and questionnaires were applied to the participants of the events under analysis. The results of the test-t indicate that La Sierra festival participants (n=235), compared to Andanças festival participants (n=297), perceive the festival as having more quality (catering, hotel, information and transport), and are more faithful to the festival (even if prices increase). The results obtained contribute to a better understanding of the needs and perceptions of participants who practice festival tourism, particularly in performing arts festivals, supporting the manager's strategies in organising this type of event.
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spelling The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyaltyO impacto dos festivais de artes performativas no desenvolvimento do turismo: análise da motivação, qualidade, satisfação e lealdade dos participantesTourismPerforming arts festivalsMotivationQualitySatisfactionLoyaltyTurismoFestivais de artes performativasMotivaçãoQualidadeSatisfaçãoFidelidadeThe festivals have had a very positive impact on tourism development, and on the promotion of destinations, they are positioned as important attractive elements that boost tourism in the several regions, as well as its economic and cultural development. This study aimed to analyse the motivation, quality, satisfaction and loyalty of two performing arts festivals participants (Andanças, Portugal and La Sierra, Spain). It followed a quantitative methodology, and questionnaires were applied to the participants of the events under analysis. The results of the test-t indicate that La Sierra festival participants (n=235), compared to Andanças festival participants (n=297), perceive the festival as having more quality (catering, hotel, information and transport), and are more faithful to the festival (even if prices increase). The results obtained contribute to a better understanding of the needs and perceptions of participants who practice festival tourism, particularly in performing arts festivals, supporting the manager's strategies in organising this type of event.Os festivais têm manifestado um impacto bastante positivo no desenvolvimento turístico e na promoção dos destinos, apresentando-se como importantes elementos atrativos, que potenciam o turismo, bem como o seu desenvolvimento económico e cultural. Este estudo procurou analisar a motivação, qualidade, satisfação e fidelidade dos participantes de dois festivais de artes performativas (Andanças, Portugal e La Sierra, Espanha), e seguiu uma metodologia quantitativa, tendo-se aplicado questionários aos participantes dos eventos. Os resultados do test-t indicam que os participantes do festival La Sierra (n=235), comparativamente com os participantes do festival Andanças (n=297) percecionam o festival como tendo mais qualidade (restauração, hotelaria, informação e transportes), e são mais fiéis ao festival (mesmo que os preços aumentem). Os resultados contribuem para uma melhor compreensão das necessidades e perceções dos participantes, nomeadamente, em festivais de artes performativas, podendo apoiar as estratégias dos gestores na organização deste tipo de evento.UAlg ESGTHIC-OnlineAmorim, DanielaJiménez-Caballero, José LuisAlmeida, Paulo2022-06-20T12:45:58Z20202020-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.8/7274engAmorim, D., Jiménez Caballero, J.L., Almeida, P. (2020). The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyalty. Tourism & Management Studies, 16(4), 45-57, https://doi.org/10.18089/tms.2020.1604042182-8466https://doi.org/10.18089/tms.2020.160404info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-17T15:54:51Zoai:iconline.ipleiria.pt:10400.8/7274Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T01:50:17.578080Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyalty
O impacto dos festivais de artes performativas no desenvolvimento do turismo: análise da motivação, qualidade, satisfação e lealdade dos participantes
title The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyalty
spellingShingle The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyalty
Amorim, Daniela
Tourism
Performing arts festivals
Motivation
Quality
Satisfaction
Loyalty
Turismo
Festivais de artes performativas
Motivação
Qualidade
Satisfação
Fidelidade
title_short The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyalty
title_full The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyalty
title_fullStr The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyalty
title_full_unstemmed The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyalty
title_sort The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyalty
author Amorim, Daniela
author_facet Amorim, Daniela
Jiménez-Caballero, José Luis
Almeida, Paulo
author_role author
author2 Jiménez-Caballero, José Luis
Almeida, Paulo
author2_role author
author
dc.contributor.none.fl_str_mv IC-Online
dc.contributor.author.fl_str_mv Amorim, Daniela
Jiménez-Caballero, José Luis
Almeida, Paulo
dc.subject.por.fl_str_mv Tourism
Performing arts festivals
Motivation
Quality
Satisfaction
Loyalty
Turismo
Festivais de artes performativas
Motivação
Qualidade
Satisfação
Fidelidade
topic Tourism
Performing arts festivals
Motivation
Quality
Satisfaction
Loyalty
Turismo
Festivais de artes performativas
Motivação
Qualidade
Satisfação
Fidelidade
description The festivals have had a very positive impact on tourism development, and on the promotion of destinations, they are positioned as important attractive elements that boost tourism in the several regions, as well as its economic and cultural development. This study aimed to analyse the motivation, quality, satisfaction and loyalty of two performing arts festivals participants (Andanças, Portugal and La Sierra, Spain). It followed a quantitative methodology, and questionnaires were applied to the participants of the events under analysis. The results of the test-t indicate that La Sierra festival participants (n=235), compared to Andanças festival participants (n=297), perceive the festival as having more quality (catering, hotel, information and transport), and are more faithful to the festival (even if prices increase). The results obtained contribute to a better understanding of the needs and perceptions of participants who practice festival tourism, particularly in performing arts festivals, supporting the manager's strategies in organising this type of event.
publishDate 2020
dc.date.none.fl_str_mv 2020
2020-01-01T00:00:00Z
2022-06-20T12:45:58Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.8/7274
url http://hdl.handle.net/10400.8/7274
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Amorim, D., Jiménez Caballero, J.L., Almeida, P. (2020). The impact of performing arts festivals on tourism development: analysis of participants' motivation, quality, satisfaction and loyalty. Tourism & Management Studies, 16(4), 45-57, https://doi.org/10.18089/tms.2020.160404
2182-8466
https://doi.org/10.18089/tms.2020.160404
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv UAlg ESGTH
publisher.none.fl_str_mv UAlg ESGTH
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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