Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction

Detalhes bibliográficos
Autor(a) principal: Amorim, Daniela
Data de Publicação: 2019
Outros Autores: Jiménez-Caballero, José Luís, Almeida, Paulo
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.8/5134
Resumo: Festival tourism has been growing considerably over the years, acquiring a prominent position and with strong popularity in society. Festivals and/or events promote a cultural exchange at international, national and local levels, with the opportunity for cultural sharing, from history and tradition, culinary and drinks, music and dance, involving all publics (organization, services, artists, participants and local inhabitants). Festivals are recognized as an effective strategy for host destinations promoting economic, social and cultural development. The present study aims to test the mediator role of quality and satisfaction in the relationship between the motivation in the choice of performing arts festivals and the loyalty of the tourists. The sample consisted of 532 respondents, collected at two performing arts festivals: Andanças festival (Portugal) and La Sierra festival (Spain). The results of the study show that tourists motivated to attend performing arts festivals, tend to perceive the festival as having quality, and are satisfied with the service, which in turn tend to revisit and recommend the festival. The study discusses the implications of the obtained results. It also presents limitations and suggests future studies.
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spelling Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfactionTourismPerforming arts festivalsMotivationQualitySatisfactionLoyaltyFestival tourism has been growing considerably over the years, acquiring a prominent position and with strong popularity in society. Festivals and/or events promote a cultural exchange at international, national and local levels, with the opportunity for cultural sharing, from history and tradition, culinary and drinks, music and dance, involving all publics (organization, services, artists, participants and local inhabitants). Festivals are recognized as an effective strategy for host destinations promoting economic, social and cultural development. The present study aims to test the mediator role of quality and satisfaction in the relationship between the motivation in the choice of performing arts festivals and the loyalty of the tourists. The sample consisted of 532 respondents, collected at two performing arts festivals: Andanças festival (Portugal) and La Sierra festival (Spain). The results of the study show that tourists motivated to attend performing arts festivals, tend to perceive the festival as having quality, and are satisfied with the service, which in turn tend to revisit and recommend the festival. The study discusses the implications of the obtained results. It also presents limitations and suggests future studies.University of HuelvaIC-OnlineAmorim, DanielaJiménez-Caballero, José LuísAlmeida, Paulo2020-09-10T13:57:25Z20192019-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.8/5134engAmorim, D., Jiménez-Caballero, J.L., & Almeida, P. (2019). Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction. Enlightening Tourism: a pathmaking journal, 9(2), 100-136. https://doi.org/10.33776/et.v9i2.3626.2174-548X10.33776/et.v9i2.3626info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-17T15:50:42Zoai:iconline.ipleiria.pt:10400.8/5134Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T01:48:48.556327Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction
title Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction
spellingShingle Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction
Amorim, Daniela
Tourism
Performing arts festivals
Motivation
Quality
Satisfaction
Loyalty
title_short Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction
title_full Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction
title_fullStr Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction
title_full_unstemmed Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction
title_sort Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction
author Amorim, Daniela
author_facet Amorim, Daniela
Jiménez-Caballero, José Luís
Almeida, Paulo
author_role author
author2 Jiménez-Caballero, José Luís
Almeida, Paulo
author2_role author
author
dc.contributor.none.fl_str_mv IC-Online
dc.contributor.author.fl_str_mv Amorim, Daniela
Jiménez-Caballero, José Luís
Almeida, Paulo
dc.subject.por.fl_str_mv Tourism
Performing arts festivals
Motivation
Quality
Satisfaction
Loyalty
topic Tourism
Performing arts festivals
Motivation
Quality
Satisfaction
Loyalty
description Festival tourism has been growing considerably over the years, acquiring a prominent position and with strong popularity in society. Festivals and/or events promote a cultural exchange at international, national and local levels, with the opportunity for cultural sharing, from history and tradition, culinary and drinks, music and dance, involving all publics (organization, services, artists, participants and local inhabitants). Festivals are recognized as an effective strategy for host destinations promoting economic, social and cultural development. The present study aims to test the mediator role of quality and satisfaction in the relationship between the motivation in the choice of performing arts festivals and the loyalty of the tourists. The sample consisted of 532 respondents, collected at two performing arts festivals: Andanças festival (Portugal) and La Sierra festival (Spain). The results of the study show that tourists motivated to attend performing arts festivals, tend to perceive the festival as having quality, and are satisfied with the service, which in turn tend to revisit and recommend the festival. The study discusses the implications of the obtained results. It also presents limitations and suggests future studies.
publishDate 2019
dc.date.none.fl_str_mv 2019
2019-01-01T00:00:00Z
2020-09-10T13:57:25Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.8/5134
url http://hdl.handle.net/10400.8/5134
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Amorim, D., Jiménez-Caballero, J.L., & Almeida, P. (2019). Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction. Enlightening Tourism: a pathmaking journal, 9(2), 100-136. https://doi.org/10.33776/et.v9i2.3626.
2174-548X
10.33776/et.v9i2.3626
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv University of Huelva
publisher.none.fl_str_mv University of Huelva
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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