Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.8/5134 |
Resumo: | Festival tourism has been growing considerably over the years, acquiring a prominent position and with strong popularity in society. Festivals and/or events promote a cultural exchange at international, national and local levels, with the opportunity for cultural sharing, from history and tradition, culinary and drinks, music and dance, involving all publics (organization, services, artists, participants and local inhabitants). Festivals are recognized as an effective strategy for host destinations promoting economic, social and cultural development. The present study aims to test the mediator role of quality and satisfaction in the relationship between the motivation in the choice of performing arts festivals and the loyalty of the tourists. The sample consisted of 532 respondents, collected at two performing arts festivals: Andanças festival (Portugal) and La Sierra festival (Spain). The results of the study show that tourists motivated to attend performing arts festivals, tend to perceive the festival as having quality, and are satisfied with the service, which in turn tend to revisit and recommend the festival. The study discusses the implications of the obtained results. It also presents limitations and suggests future studies. |
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Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfactionTourismPerforming arts festivalsMotivationQualitySatisfactionLoyaltyFestival tourism has been growing considerably over the years, acquiring a prominent position and with strong popularity in society. Festivals and/or events promote a cultural exchange at international, national and local levels, with the opportunity for cultural sharing, from history and tradition, culinary and drinks, music and dance, involving all publics (organization, services, artists, participants and local inhabitants). Festivals are recognized as an effective strategy for host destinations promoting economic, social and cultural development. The present study aims to test the mediator role of quality and satisfaction in the relationship between the motivation in the choice of performing arts festivals and the loyalty of the tourists. The sample consisted of 532 respondents, collected at two performing arts festivals: Andanças festival (Portugal) and La Sierra festival (Spain). The results of the study show that tourists motivated to attend performing arts festivals, tend to perceive the festival as having quality, and are satisfied with the service, which in turn tend to revisit and recommend the festival. The study discusses the implications of the obtained results. It also presents limitations and suggests future studies.University of HuelvaIC-OnlineAmorim, DanielaJiménez-Caballero, José LuísAlmeida, Paulo2020-09-10T13:57:25Z20192019-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.8/5134engAmorim, D., Jiménez-Caballero, J.L., & Almeida, P. (2019). Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction. Enlightening Tourism: a pathmaking journal, 9(2), 100-136. https://doi.org/10.33776/et.v9i2.3626.2174-548X10.33776/et.v9i2.3626info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-17T15:50:42Zoai:iconline.ipleiria.pt:10400.8/5134Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T01:48:48.556327Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction |
title |
Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction |
spellingShingle |
Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction Amorim, Daniela Tourism Performing arts festivals Motivation Quality Satisfaction Loyalty |
title_short |
Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction |
title_full |
Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction |
title_fullStr |
Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction |
title_full_unstemmed |
Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction |
title_sort |
Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction |
author |
Amorim, Daniela |
author_facet |
Amorim, Daniela Jiménez-Caballero, José Luís Almeida, Paulo |
author_role |
author |
author2 |
Jiménez-Caballero, José Luís Almeida, Paulo |
author2_role |
author author |
dc.contributor.none.fl_str_mv |
IC-Online |
dc.contributor.author.fl_str_mv |
Amorim, Daniela Jiménez-Caballero, José Luís Almeida, Paulo |
dc.subject.por.fl_str_mv |
Tourism Performing arts festivals Motivation Quality Satisfaction Loyalty |
topic |
Tourism Performing arts festivals Motivation Quality Satisfaction Loyalty |
description |
Festival tourism has been growing considerably over the years, acquiring a prominent position and with strong popularity in society. Festivals and/or events promote a cultural exchange at international, national and local levels, with the opportunity for cultural sharing, from history and tradition, culinary and drinks, music and dance, involving all publics (organization, services, artists, participants and local inhabitants). Festivals are recognized as an effective strategy for host destinations promoting economic, social and cultural development. The present study aims to test the mediator role of quality and satisfaction in the relationship between the motivation in the choice of performing arts festivals and the loyalty of the tourists. The sample consisted of 532 respondents, collected at two performing arts festivals: Andanças festival (Portugal) and La Sierra festival (Spain). The results of the study show that tourists motivated to attend performing arts festivals, tend to perceive the festival as having quality, and are satisfied with the service, which in turn tend to revisit and recommend the festival. The study discusses the implications of the obtained results. It also presents limitations and suggests future studies. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019 2019-01-01T00:00:00Z 2020-09-10T13:57:25Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.8/5134 |
url |
http://hdl.handle.net/10400.8/5134 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Amorim, D., Jiménez-Caballero, J.L., & Almeida, P. (2019). Motivation and tourists' loyalty in performing arts festivals: the mediator role of quality and satisfaction. Enlightening Tourism: a pathmaking journal, 9(2), 100-136. https://doi.org/10.33776/et.v9i2.3626. 2174-548X 10.33776/et.v9i2.3626 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
University of Huelva |
publisher.none.fl_str_mv |
University of Huelva |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799136981409595392 |