Tools for Quality and Productivity Improving: Six Sigma and ISO 14000: Quality Function Deployment (QFD)

Detalhes bibliográficos
Autor(a) principal: Stefano, Nara Medianeira
Data de Publicação: 2014
Tipo de documento: Artigo
Idioma: spa
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://doi.org/10.34624/ei.v0i8.5956
Resumo: The demands of consumers and the growth of competitiveness factor stimulated organizations to improve their processes, product and services to meet the requirements of a dynamic market and increasingly demanding consumers. This differential, in the continuous search for greater market share, manifested it in the implementation of quality programs. This paper aimed to present a study of Six Sigma, ISO 14000, and QFD, performed by means of literature review of the respective concepts, considering the dimensions: objective, focus, advantages, and disadvantages. Also, common and divergent points are analyzed and thus verify the possibility of working together these initiatives. The results allowed visualizing the possibility of working with initiatives together, once these have points in common, being that the differentiation of focus can advantage in success of implementation.
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spelling Tools for Quality and Productivity Improving: Six Sigma and ISO 14000: Quality Function Deployment (QFD)Herramientas para mejoría de la calidad y productividad: ISO 14000, Quality Function Deployment (QFD) y Six SigmaHerramientas para mejoría de la calidad y productividad: ISO 14000, Quality Function Deployment (QFD) y Six SigmaThe demands of consumers and the growth of competitiveness factor stimulated organizations to improve their processes, product and services to meet the requirements of a dynamic market and increasingly demanding consumers. This differential, in the continuous search for greater market share, manifested it in the implementation of quality programs. This paper aimed to present a study of Six Sigma, ISO 14000, and QFD, performed by means of literature review of the respective concepts, considering the dimensions: objective, focus, advantages, and disadvantages. Also, common and divergent points are analyzed and thus verify the possibility of working together these initiatives. The results allowed visualizing the possibility of working with initiatives together, once these have points in common, being that the differentiation of focus can advantage in success of implementation.Las exigencias del consumidor y el crecimiento del factor competitividad obligaron a las organizaciones a mejorar sus procesos, producto y servicios para atender a las exigencias de un mercado dinámico y de consumidores cada vez más exigentes. Ese diferencial, en la búsqueda incesante por la mayor participación en el mercado, se manifiesta en la implementación de programas de calidad. Este artículo tiene por objetivo presentar un estudio del Six Sigma, ISO 14000 y QFD, realizado por medio de una investigación bibliográfica de los respectivos conceptos, considerando las dimensiones: objetivo, foco, ventajas, desventajas. También, se busca analizar los puntos comunes y divergentes y así verificar la posibilidad de trabajar esas iniciativas en conjunto. Los resultados permitieron visualizar la posibilidad de trabajar con las iniciativas en conjunto, una vez que estas poseen puntos en común, siendo que la diferenciación de foco puede ser una ventaja en el éxito de la implantación.Instituto Superior de Contabilidade e Administração da Universidade de Aveiro2014-01-01T00:00:00Zjournal articlejournal articleinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://doi.org/10.34624/ei.v0i8.5956oai:proa.ua.pt:article/5956Estudos do ISCA; No 8 (2014)Estudos do ISCA; n.º 8 (2014)1646-48500873-2019reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPspahttps://proa.ua.pt/index.php/estudosdoisca/article/view/5956https://doi.org/10.34624/ei.v0i8.5956https://proa.ua.pt/index.php/estudosdoisca/article/view/5956/4549https://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessStefano, Nara Medianeira2022-09-22T16:24:17Zoai:proa.ua.pt:article/5956Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T15:59:29.379416Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Tools for Quality and Productivity Improving: Six Sigma and ISO 14000: Quality Function Deployment (QFD)
Herramientas para mejoría de la calidad y productividad: ISO 14000, Quality Function Deployment (QFD) y Six Sigma
Herramientas para mejoría de la calidad y productividad: ISO 14000, Quality Function Deployment (QFD) y Six Sigma
title Tools for Quality and Productivity Improving: Six Sigma and ISO 14000: Quality Function Deployment (QFD)
spellingShingle Tools for Quality and Productivity Improving: Six Sigma and ISO 14000: Quality Function Deployment (QFD)
Stefano, Nara Medianeira
title_short Tools for Quality and Productivity Improving: Six Sigma and ISO 14000: Quality Function Deployment (QFD)
title_full Tools for Quality and Productivity Improving: Six Sigma and ISO 14000: Quality Function Deployment (QFD)
title_fullStr Tools for Quality and Productivity Improving: Six Sigma and ISO 14000: Quality Function Deployment (QFD)
title_full_unstemmed Tools for Quality and Productivity Improving: Six Sigma and ISO 14000: Quality Function Deployment (QFD)
title_sort Tools for Quality and Productivity Improving: Six Sigma and ISO 14000: Quality Function Deployment (QFD)
author Stefano, Nara Medianeira
author_facet Stefano, Nara Medianeira
author_role author
dc.contributor.author.fl_str_mv Stefano, Nara Medianeira
description The demands of consumers and the growth of competitiveness factor stimulated organizations to improve their processes, product and services to meet the requirements of a dynamic market and increasingly demanding consumers. This differential, in the continuous search for greater market share, manifested it in the implementation of quality programs. This paper aimed to present a study of Six Sigma, ISO 14000, and QFD, performed by means of literature review of the respective concepts, considering the dimensions: objective, focus, advantages, and disadvantages. Also, common and divergent points are analyzed and thus verify the possibility of working together these initiatives. The results allowed visualizing the possibility of working with initiatives together, once these have points in common, being that the differentiation of focus can advantage in success of implementation.
publishDate 2014
dc.date.none.fl_str_mv 2014-01-01T00:00:00Z
dc.type.driver.fl_str_mv journal article
journal article
info:eu-repo/semantics/article
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://doi.org/10.34624/ei.v0i8.5956
oai:proa.ua.pt:article/5956
url https://doi.org/10.34624/ei.v0i8.5956
identifier_str_mv oai:proa.ua.pt:article/5956
dc.language.iso.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://proa.ua.pt/index.php/estudosdoisca/article/view/5956
https://doi.org/10.34624/ei.v0i8.5956
https://proa.ua.pt/index.php/estudosdoisca/article/view/5956/4549
dc.rights.driver.fl_str_mv https://creativecommons.org/licenses/by/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Instituto Superior de Contabilidade e Administração da Universidade de Aveiro
publisher.none.fl_str_mv Instituto Superior de Contabilidade e Administração da Universidade de Aveiro
dc.source.none.fl_str_mv Estudos do ISCA; No 8 (2014)
Estudos do ISCA; n.º 8 (2014)
1646-4850
0873-2019
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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