Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services

Detalhes bibliográficos
Autor(a) principal: Granero-Molina, José
Data de Publicação: 2013
Outros Autores: Fernández-Sola, Cayetano, Aguilera-Manrique, Gabriel, Preto, Leonel, Lara-Palomo, Inmaculada, Castro-Sánchez, Adelaida Maria
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10198/9483
Resumo: The aim of this study is to carry out a socio-linguistic analysis of the dissemination of the Charter of Citizens’ Rights and Obligations in Public Health Services. We designed a qualitative investigation using observation and content analysis. A deductive analysis technique was followed, based on the “SPEAKING” model categories. The data analysis suggests a clear framework of rights and obligations has been established, but is not very familiar to patients and relatives. We can conclude that despite the widespread dissemination and publicity of the Citizens’ Charter of Rights and Obligations, we still need the involvement of professionals. Nurses can develop a fundamental role in this process.
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spelling Socio-linguistic analysis of the charter of citizens’ rights and obligations in health servicesAnálise sociolinguística da carta dos direitos e deveres dos cidadãos nos serviços de saúdeAnálisis socio-lingüístico de la carta de derechos y obligaciones de los ciudadanos en los servicios de saludPatient rightsHealth communicationQualitative analysisEthics institutionalThe aim of this study is to carry out a socio-linguistic analysis of the dissemination of the Charter of Citizens’ Rights and Obligations in Public Health Services. We designed a qualitative investigation using observation and content analysis. A deductive analysis technique was followed, based on the “SPEAKING” model categories. The data analysis suggests a clear framework of rights and obligations has been established, but is not very familiar to patients and relatives. We can conclude that despite the widespread dissemination and publicity of the Citizens’ Charter of Rights and Obligations, we still need the involvement of professionals. Nurses can develop a fundamental role in this process.Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem, FlorianópolisBiblioteca Digital do IPBGranero-Molina, JoséFernández-Sola, CayetanoAguilera-Manrique, GabrielPreto, LeonelLara-Palomo, InmaculadaCastro-Sánchez, Adelaida Maria2014-05-09T12:08:00Z20132013-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10198/9483engGranero-Molina, José; Fernández-Sola, Cayetano; Aguilera-Manrique, Gabriel; Preto, Leonel; Lara-Palomo, Inmaculada; Castro-Sánchez, Adelaida (2013). Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services. Texto & Contexto - Enfermagem. ISSN 0104-0707. 22:4, p. 877-88410.1590/S0104-07072013000400002info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-21T10:22:56Zoai:bibliotecadigital.ipb.pt:10198/9483Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T23:00:40.521358Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services
Análise sociolinguística da carta dos direitos e deveres dos cidadãos nos serviços de saúde
Análisis socio-lingüístico de la carta de derechos y obligaciones de los ciudadanos en los servicios de salud
title Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services
spellingShingle Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services
Granero-Molina, José
Patient rights
Health communication
Qualitative analysis
Ethics institutional
title_short Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services
title_full Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services
title_fullStr Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services
title_full_unstemmed Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services
title_sort Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services
author Granero-Molina, José
author_facet Granero-Molina, José
Fernández-Sola, Cayetano
Aguilera-Manrique, Gabriel
Preto, Leonel
Lara-Palomo, Inmaculada
Castro-Sánchez, Adelaida Maria
author_role author
author2 Fernández-Sola, Cayetano
Aguilera-Manrique, Gabriel
Preto, Leonel
Lara-Palomo, Inmaculada
Castro-Sánchez, Adelaida Maria
author2_role author
author
author
author
author
dc.contributor.none.fl_str_mv Biblioteca Digital do IPB
dc.contributor.author.fl_str_mv Granero-Molina, José
Fernández-Sola, Cayetano
Aguilera-Manrique, Gabriel
Preto, Leonel
Lara-Palomo, Inmaculada
Castro-Sánchez, Adelaida Maria
dc.subject.por.fl_str_mv Patient rights
Health communication
Qualitative analysis
Ethics institutional
topic Patient rights
Health communication
Qualitative analysis
Ethics institutional
description The aim of this study is to carry out a socio-linguistic analysis of the dissemination of the Charter of Citizens’ Rights and Obligations in Public Health Services. We designed a qualitative investigation using observation and content analysis. A deductive analysis technique was followed, based on the “SPEAKING” model categories. The data analysis suggests a clear framework of rights and obligations has been established, but is not very familiar to patients and relatives. We can conclude that despite the widespread dissemination and publicity of the Citizens’ Charter of Rights and Obligations, we still need the involvement of professionals. Nurses can develop a fundamental role in this process.
publishDate 2013
dc.date.none.fl_str_mv 2013
2013-01-01T00:00:00Z
2014-05-09T12:08:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10198/9483
url http://hdl.handle.net/10198/9483
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Granero-Molina, José; Fernández-Sola, Cayetano; Aguilera-Manrique, Gabriel; Preto, Leonel; Lara-Palomo, Inmaculada; Castro-Sánchez, Adelaida (2013). Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services. Texto & Contexto - Enfermagem. ISSN 0104-0707. 22:4, p. 877-884
10.1590/S0104-07072013000400002
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem, Florianópolis
publisher.none.fl_str_mv Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem, Florianópolis
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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