Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services
Autor(a) principal: | |
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Data de Publicação: | 2013 |
Outros Autores: | , , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10198/9483 |
Resumo: | The aim of this study is to carry out a socio-linguistic analysis of the dissemination of the Charter of Citizens’ Rights and Obligations in Public Health Services. We designed a qualitative investigation using observation and content analysis. A deductive analysis technique was followed, based on the “SPEAKING” model categories. The data analysis suggests a clear framework of rights and obligations has been established, but is not very familiar to patients and relatives. We can conclude that despite the widespread dissemination and publicity of the Citizens’ Charter of Rights and Obligations, we still need the involvement of professionals. Nurses can develop a fundamental role in this process. |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Socio-linguistic analysis of the charter of citizens’ rights and obligations in health servicesAnálise sociolinguística da carta dos direitos e deveres dos cidadãos nos serviços de saúdeAnálisis socio-lingüístico de la carta de derechos y obligaciones de los ciudadanos en los servicios de saludPatient rightsHealth communicationQualitative analysisEthics institutionalThe aim of this study is to carry out a socio-linguistic analysis of the dissemination of the Charter of Citizens’ Rights and Obligations in Public Health Services. We designed a qualitative investigation using observation and content analysis. A deductive analysis technique was followed, based on the “SPEAKING” model categories. The data analysis suggests a clear framework of rights and obligations has been established, but is not very familiar to patients and relatives. We can conclude that despite the widespread dissemination and publicity of the Citizens’ Charter of Rights and Obligations, we still need the involvement of professionals. Nurses can develop a fundamental role in this process.Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem, FlorianópolisBiblioteca Digital do IPBGranero-Molina, JoséFernández-Sola, CayetanoAguilera-Manrique, GabrielPreto, LeonelLara-Palomo, InmaculadaCastro-Sánchez, Adelaida Maria2014-05-09T12:08:00Z20132013-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10198/9483engGranero-Molina, José; Fernández-Sola, Cayetano; Aguilera-Manrique, Gabriel; Preto, Leonel; Lara-Palomo, Inmaculada; Castro-Sánchez, Adelaida (2013). Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services. Texto & Contexto - Enfermagem. ISSN 0104-0707. 22:4, p. 877-88410.1590/S0104-07072013000400002info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-21T10:22:56Zoai:bibliotecadigital.ipb.pt:10198/9483Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T23:00:40.521358Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services Análise sociolinguística da carta dos direitos e deveres dos cidadãos nos serviços de saúde Análisis socio-lingüístico de la carta de derechos y obligaciones de los ciudadanos en los servicios de salud |
title |
Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services |
spellingShingle |
Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services Granero-Molina, José Patient rights Health communication Qualitative analysis Ethics institutional |
title_short |
Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services |
title_full |
Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services |
title_fullStr |
Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services |
title_full_unstemmed |
Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services |
title_sort |
Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services |
author |
Granero-Molina, José |
author_facet |
Granero-Molina, José Fernández-Sola, Cayetano Aguilera-Manrique, Gabriel Preto, Leonel Lara-Palomo, Inmaculada Castro-Sánchez, Adelaida Maria |
author_role |
author |
author2 |
Fernández-Sola, Cayetano Aguilera-Manrique, Gabriel Preto, Leonel Lara-Palomo, Inmaculada Castro-Sánchez, Adelaida Maria |
author2_role |
author author author author author |
dc.contributor.none.fl_str_mv |
Biblioteca Digital do IPB |
dc.contributor.author.fl_str_mv |
Granero-Molina, José Fernández-Sola, Cayetano Aguilera-Manrique, Gabriel Preto, Leonel Lara-Palomo, Inmaculada Castro-Sánchez, Adelaida Maria |
dc.subject.por.fl_str_mv |
Patient rights Health communication Qualitative analysis Ethics institutional |
topic |
Patient rights Health communication Qualitative analysis Ethics institutional |
description |
The aim of this study is to carry out a socio-linguistic analysis of the dissemination of the Charter of Citizens’ Rights and Obligations in Public Health Services. We designed a qualitative investigation using observation and content analysis. A deductive analysis technique was followed, based on the “SPEAKING” model categories. The data analysis suggests a clear framework of rights and obligations has been established, but is not very familiar to patients and relatives. We can conclude that despite the widespread dissemination and publicity of the Citizens’ Charter of Rights and Obligations, we still need the involvement of professionals. Nurses can develop a fundamental role in this process. |
publishDate |
2013 |
dc.date.none.fl_str_mv |
2013 2013-01-01T00:00:00Z 2014-05-09T12:08:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10198/9483 |
url |
http://hdl.handle.net/10198/9483 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Granero-Molina, José; Fernández-Sola, Cayetano; Aguilera-Manrique, Gabriel; Preto, Leonel; Lara-Palomo, Inmaculada; Castro-Sánchez, Adelaida (2013). Socio-linguistic analysis of the charter of citizens’ rights and obligations in health services. Texto & Contexto - Enfermagem. ISSN 0104-0707. 22:4, p. 877-884 10.1590/S0104-07072013000400002 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem, Florianópolis |
publisher.none.fl_str_mv |
Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem, Florianópolis |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799135235771727872 |