The CSR in PSI 20 companies and its imapct in their financial performance

• Autor(a) principal: Trindade, Sara Sofia Guerreiro Marques Rebelo
• Data de Publicação: 2016
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/13774
• topic: CSR; Financial performance; PSI 20 Index; GRI G4 guidelines; Gestão de empresas; Responsabilidade social das empresas; Sustentabilidade; Performance; PSI20

The increasing interest in understanding how organizations disclose and report sustainability and its impact on their financial performance constitute the background for this research. In order to achieve the proposed goals, a qualitative and quantitative investigation was conducted for the years of 2014 and 2015, considering a sample of 18 Portuguese companies listed at Euro next Lisbon, specifically the ones quoted at the PSI 20 stock market index at the data of the analysis. A qualitative approach was conducted in order to comprehend how PSI 20 companies communicate with their stakeholders, based on the analysis of their sustainability and annual reports. This approach intended to answer the research question What is the level of importance PSI 20 companies’ give to Corporate Social Responsibility (CSR) reporting? A quantitative approach was used to evaluate the PSI 20 companies Corporate Social Performance (CSP) and after that, understand if it can be associated with their Corporate Financial Performance (CFP). The CSP for each year and company was measured by a CS Index, constructed based on the level of concordance between the PSI 20 companies sustainable information and Global Reporting Initiative (GRI) G4 Specific Indicators. The findings suggest that, in general, PSI 20 companies’ do not give the importance they should to CSR reporting. This idea is reinforced due to the positive impact of CSP on ROS, which demonstrates customers might seem to reward sustainable companies.