Exploring the relationship between communication and success of construction projects

Detalhes bibliográficos
Autor(a) principal: Malik, Summaira
Data de Publicação: 2021
Outros Autores: Taqi, Muhammad, Martins, José Moleiro, Mata, Mário Nuno, Pereira, João Manuel, Abreu, António
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/145951
Resumo: Funding Information: Funding: This research was supported by Instituto Politécnico de Lisboa. Publisher Copyright: © 2021 by the authors. Licensee MDPI, Basel, Switzerland.
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spelling Exploring the relationship between communication and success of construction projectsThe mediating role of conflictCommunicationCommunication willingnessConflictFormal communicationInformal communicationProject managerGeography, Planning and DevelopmentRenewable Energy, Sustainability and the EnvironmentEnvironmental Science (miscellaneous)Energy Engineering and Power TechnologyManagement, Monitoring, Policy and LawSDG 7 - Affordable and Clean EnergyFunding Information: Funding: This research was supported by Instituto Politécnico de Lisboa. Publisher Copyright: © 2021 by the authors. Licensee MDPI, Basel, Switzerland.The success of a construction project is a widely discussed topic, even today, and there exists a difference of opinion. The impact of communication and conflict on project success is an important, but least addressed, issue in literature, especially in the case of underdeveloped countries. Miscommunication and conflict not only hinder the success of a project but also may lead to conflicts. The focus of this paper was to examine the impact of communication on project success with the mediating role of conflict. By using SPSS, demographics, descriptive statistics and correlation were determined. Smart PLS version 3.0 was used for confirmatory factor analysis (CFA), internal accuracy and validity estimates, hypothesis checking and mediation testing. The results showed that formal communication has a negative impact on the success of a construction project, resulting in conflicts among project team members, whereas informal communication and communication willingness have a positive impact on project success because people tend to know each other, and trust is developed. Task, process and relationship conflicts were used as mediating variables. It was found that task conflict effects the relations positively because project team members suggest different ways to do a certain task, and, hence, project success is achieved. On the contrary, process conflict and relationship conflict have a negative impact on communication and project success. Both of these conflicts lead to miscommunication, and project success is compromised. Hence, it is the responsibility of the project manager to enhance communication among project team members and to reduce the detrimental effects of process and relationship conflict on project success.CTS - Centro de Tecnologia e SistemasRUNMalik, SummairaTaqi, MuhammadMartins, José MoleiroMata, Mário NunoPereira, João ManuelAbreu, António2022-12-02T22:14:12Z2021-04-192021-04-19T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article16application/pdfhttp://hdl.handle.net/10362/145951eng2071-1050PURE: 45577287https://doi.org/10.3390/su13084513info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:26:48Zoai:run.unl.pt:10362/145951Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:52:21.788610Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Exploring the relationship between communication and success of construction projects
The mediating role of conflict
title Exploring the relationship between communication and success of construction projects
spellingShingle Exploring the relationship between communication and success of construction projects
Malik, Summaira
Communication
Communication willingness
Conflict
Formal communication
Informal communication
Project manager
Geography, Planning and Development
Renewable Energy, Sustainability and the Environment
Environmental Science (miscellaneous)
Energy Engineering and Power Technology
Management, Monitoring, Policy and Law
SDG 7 - Affordable and Clean Energy
title_short Exploring the relationship between communication and success of construction projects
title_full Exploring the relationship between communication and success of construction projects
title_fullStr Exploring the relationship between communication and success of construction projects
title_full_unstemmed Exploring the relationship between communication and success of construction projects
title_sort Exploring the relationship between communication and success of construction projects
author Malik, Summaira
author_facet Malik, Summaira
Taqi, Muhammad
Martins, José Moleiro
Mata, Mário Nuno
Pereira, João Manuel
Abreu, António
author_role author
author2 Taqi, Muhammad
Martins, José Moleiro
Mata, Mário Nuno
Pereira, João Manuel
Abreu, António
author2_role author
author
author
author
author
dc.contributor.none.fl_str_mv CTS - Centro de Tecnologia e Sistemas
RUN
dc.contributor.author.fl_str_mv Malik, Summaira
Taqi, Muhammad
Martins, José Moleiro
Mata, Mário Nuno
Pereira, João Manuel
Abreu, António
dc.subject.por.fl_str_mv Communication
Communication willingness
Conflict
Formal communication
Informal communication
Project manager
Geography, Planning and Development
Renewable Energy, Sustainability and the Environment
Environmental Science (miscellaneous)
Energy Engineering and Power Technology
Management, Monitoring, Policy and Law
SDG 7 - Affordable and Clean Energy
topic Communication
Communication willingness
Conflict
Formal communication
Informal communication
Project manager
Geography, Planning and Development
Renewable Energy, Sustainability and the Environment
Environmental Science (miscellaneous)
Energy Engineering and Power Technology
Management, Monitoring, Policy and Law
SDG 7 - Affordable and Clean Energy
description Funding Information: Funding: This research was supported by Instituto Politécnico de Lisboa. Publisher Copyright: © 2021 by the authors. Licensee MDPI, Basel, Switzerland.
publishDate 2021
dc.date.none.fl_str_mv 2021-04-19
2021-04-19T00:00:00Z
2022-12-02T22:14:12Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/145951
url http://hdl.handle.net/10362/145951
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 2071-1050
PURE: 45577287
https://doi.org/10.3390/su13084513
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 16
application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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