Exploring the relationship between communication and success of construction projects: the mediating role of conflict

Detalhes bibliográficos
Autor(a) principal: Malik, Summaira
Data de Publicação: 2021
Outros Autores: Taqi, Muhammad, Moleiro Martins, José, Mata, Mário Nuno, Pereira, J.M, Abreu, António
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.21/14536
Resumo: Artigo publicado em revista científica internacional
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spelling Exploring the relationship between communication and success of construction projects: the mediating role of conflictCommunicationFormal communicationInformal communicationCommunication willingnessConflictProject managerArtigo publicado em revista científica internacionalThe success of a construction project is a widely discussed topic, even today, and there exists a difference of opinion. The impact of communication and conflict on project success is an important, but least addressed, issue in literature, especially in the case of underdeveloped countries. Miscommunication and conflict not only hinder the success of a project but also may lead to conflicts. The focus of this paper was to examine the impact of communication on project success with the mediating role of conflict. By using SPSS, demographics, descriptive statistics and correlation were determined. Smart PLS version 3.0 was used for confirmatory factor analysis (CFA), internal accuracy and validity estimates, hypothesis checking and mediation testing. The results showed that formal communication has a negative impact on the success of a construction project, resulting in conflicts among project team members, whereas informal communication and communication willingness have a positive impact on project success because people tend to know each other, and trust is developed. Task, process and relationship conflicts were used as mediating variables. It was found that task conflict effects the relations positively because project team members suggest different ways to do a certain task, and, hence, project success is achieved. On the contrary, process conflict and relationship conflict have a negative impact on communication and project success. Both of these conflicts lead to miscommunication, and project success is compromised. Hence, it is the responsibility of the project manager to enhance communication among project team members and to reduce the detrimental effects of process and relationship conflict on project success.MDPIRCIPLMalik, SummairaTaqi, MuhammadMoleiro Martins, JoséMata, Mário NunoPereira, J.MAbreu, António2022-03-29T11:15:38Z2021-042021-04-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.21/14536engMalik, S., Taqi, M., Martins, J. M., Mata, M. N., Pereira, J. M., & Abreu, A. (2021). Exploring the Relationship between Communication and Success of Construction Projects: The Mediating Role of Conflict. Sustainability, 13(8), 4513. http://dx.doi.org/10.3390/su13084513http://dx.doi.org/10.3390/su13084513info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-08-03T10:10:50Zoai:repositorio.ipl.pt:10400.21/14536Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T20:22:19.559625Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Exploring the relationship between communication and success of construction projects: the mediating role of conflict
title Exploring the relationship between communication and success of construction projects: the mediating role of conflict
spellingShingle Exploring the relationship between communication and success of construction projects: the mediating role of conflict
Malik, Summaira
Communication
Formal communication
Informal communication
Communication willingness
Conflict
Project manager
title_short Exploring the relationship between communication and success of construction projects: the mediating role of conflict
title_full Exploring the relationship between communication and success of construction projects: the mediating role of conflict
title_fullStr Exploring the relationship between communication and success of construction projects: the mediating role of conflict
title_full_unstemmed Exploring the relationship between communication and success of construction projects: the mediating role of conflict
title_sort Exploring the relationship between communication and success of construction projects: the mediating role of conflict
author Malik, Summaira
author_facet Malik, Summaira
Taqi, Muhammad
Moleiro Martins, José
Mata, Mário Nuno
Pereira, J.M
Abreu, António
author_role author
author2 Taqi, Muhammad
Moleiro Martins, José
Mata, Mário Nuno
Pereira, J.M
Abreu, António
author2_role author
author
author
author
author
dc.contributor.none.fl_str_mv RCIPL
dc.contributor.author.fl_str_mv Malik, Summaira
Taqi, Muhammad
Moleiro Martins, José
Mata, Mário Nuno
Pereira, J.M
Abreu, António
dc.subject.por.fl_str_mv Communication
Formal communication
Informal communication
Communication willingness
Conflict
Project manager
topic Communication
Formal communication
Informal communication
Communication willingness
Conflict
Project manager
description Artigo publicado em revista científica internacional
publishDate 2021
dc.date.none.fl_str_mv 2021-04
2021-04-01T00:00:00Z
2022-03-29T11:15:38Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.21/14536
url http://hdl.handle.net/10400.21/14536
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Malik, S., Taqi, M., Martins, J. M., Mata, M. N., Pereira, J. M., & Abreu, A. (2021). Exploring the Relationship between Communication and Success of Construction Projects: The Mediating Role of Conflict. Sustainability, 13(8), 4513. http://dx.doi.org/10.3390/su13084513
http://dx.doi.org/10.3390/su13084513
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv MDPI
publisher.none.fl_str_mv MDPI
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
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repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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