Analyzing the warehouse location decision-making process in the era of e-commerce

Detalhes bibliográficos
Autor(a) principal: Arias Romero, Juan Diego
Data de Publicação: 2021
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10071/24739
Resumo: The evolution and adoption of e-commerce have changed how businesses make decisions regarding warehouse location. As a consequence, shifts in customer behavior have impacted the supply chain, resulting in decision-makers reassessing the best criteria for selecting an optimal warehouse location that fulfills demand from the e-commerce platform. This research intends to understand the current state of criteria assessment for Portuguese SMEs in the e-commerce era. The literature of this paper includes E-commerce, Customer Behavior, E-commerce Supply Chain, Warehouse Location, Same Day Delivery, and Decision-Making Frameworks for Warehouse Location (TOPSIS, AHP, and ELECTRE). Additionally, after conducting semi-structured interviews with five Portuguese SMEs, this study uses Thematic Analysis to examine and find concepts with frequency in meaning which are used for the development of three themes. These themes are: Resorting to suppliers for storage and delivery of products, Prioritizing speed of delivery and proximity to customers, and Consideration for improvement in decision-making structure.
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spelling Analyzing the warehouse location decision-making process in the era of e-commerceComércio eletrónico -- E-commerceDecision-making frameworksWarehouse locationThematic analysisEstruturas de tomada de decisãoLocalização de armazénsAnálise temáticaThe evolution and adoption of e-commerce have changed how businesses make decisions regarding warehouse location. As a consequence, shifts in customer behavior have impacted the supply chain, resulting in decision-makers reassessing the best criteria for selecting an optimal warehouse location that fulfills demand from the e-commerce platform. This research intends to understand the current state of criteria assessment for Portuguese SMEs in the e-commerce era. The literature of this paper includes E-commerce, Customer Behavior, E-commerce Supply Chain, Warehouse Location, Same Day Delivery, and Decision-Making Frameworks for Warehouse Location (TOPSIS, AHP, and ELECTRE). Additionally, after conducting semi-structured interviews with five Portuguese SMEs, this study uses Thematic Analysis to examine and find concepts with frequency in meaning which are used for the development of three themes. These themes are: Resorting to suppliers for storage and delivery of products, Prioritizing speed of delivery and proximity to customers, and Consideration for improvement in decision-making structure.A evolução e a adoção do e-commerce mudaram a forma como as empresas tomam decisões sobre a localização de armazéns. Mudanças no comportamento do cliente impactaram a cadeia de suprimentos, resultando em tomadores de decisão reavaliando os melhores critérios para selecionar um local de armazém ideal que atenda à demanda da plataforma de e-commerce. Este estudo pretende compreender o estado atual dos critérios de avaliação das SME portuguesas na era do comércio eletrónico. A literatura deste estudo inclui comércio eletrônico, comportamento do cliente, cadeia de suprimentos de comércio eletrônico, localização de armazéns, SDD e estruturas de tomada de decisão para localização de armazéns (TOPSIS, AHP e ELECTRE). Adicionalmente, após a realização de entrevistas semiestruturadas com cinco SME portuguesas, este estudo utiliza a Análise Temática para examinar e encontrar conceitos com significado frequente que são usados para o desenvolvimento de três temas. Esses temas são: Recurso a fornecedores para armazenamento e entrega de produtos, Priorização de velocidade de entrega e proximidade com os clientes, e Consideração para melhoria na estrutura de tomada de decisão.2022-12-20T00:00:00Z2021-12-20T00:00:00Z2021-12-202021-11info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10071/24739TID:202855740engArias Romero, Juan Diegoinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:58:21Zoai:repositorio.iscte-iul.pt:10071/24739Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:30:21.258601Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Analyzing the warehouse location decision-making process in the era of e-commerce
title Analyzing the warehouse location decision-making process in the era of e-commerce
spellingShingle Analyzing the warehouse location decision-making process in the era of e-commerce
Arias Romero, Juan Diego
Comércio eletrónico -- E-commerce
Decision-making frameworks
Warehouse location
Thematic analysis
Estruturas de tomada de decisão
Localização de armazéns
Análise temática
title_short Analyzing the warehouse location decision-making process in the era of e-commerce
title_full Analyzing the warehouse location decision-making process in the era of e-commerce
title_fullStr Analyzing the warehouse location decision-making process in the era of e-commerce
title_full_unstemmed Analyzing the warehouse location decision-making process in the era of e-commerce
title_sort Analyzing the warehouse location decision-making process in the era of e-commerce
author Arias Romero, Juan Diego
author_facet Arias Romero, Juan Diego
author_role author
dc.contributor.author.fl_str_mv Arias Romero, Juan Diego
dc.subject.por.fl_str_mv Comércio eletrónico -- E-commerce
Decision-making frameworks
Warehouse location
Thematic analysis
Estruturas de tomada de decisão
Localização de armazéns
Análise temática
topic Comércio eletrónico -- E-commerce
Decision-making frameworks
Warehouse location
Thematic analysis
Estruturas de tomada de decisão
Localização de armazéns
Análise temática
description The evolution and adoption of e-commerce have changed how businesses make decisions regarding warehouse location. As a consequence, shifts in customer behavior have impacted the supply chain, resulting in decision-makers reassessing the best criteria for selecting an optimal warehouse location that fulfills demand from the e-commerce platform. This research intends to understand the current state of criteria assessment for Portuguese SMEs in the e-commerce era. The literature of this paper includes E-commerce, Customer Behavior, E-commerce Supply Chain, Warehouse Location, Same Day Delivery, and Decision-Making Frameworks for Warehouse Location (TOPSIS, AHP, and ELECTRE). Additionally, after conducting semi-structured interviews with five Portuguese SMEs, this study uses Thematic Analysis to examine and find concepts with frequency in meaning which are used for the development of three themes. These themes are: Resorting to suppliers for storage and delivery of products, Prioritizing speed of delivery and proximity to customers, and Consideration for improvement in decision-making structure.
publishDate 2021
dc.date.none.fl_str_mv 2021-12-20T00:00:00Z
2021-12-20
2021-11
2022-12-20T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10071/24739
TID:202855740
url http://hdl.handle.net/10071/24739
identifier_str_mv TID:202855740
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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