ERP Selection using an AHP­based Decision Support System

Detalhes bibliográficos
Autor(a) principal: Cruz­-Cunha, Maria Manuela
Data de Publicação: 2016
Outros Autores: Silva, Joaquim P., Gonçalves, Joaquim José, Fernandes, José António, Ávila, Paulo
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/11110/1406
Resumo: Selecting the best desirable Enterprise Resources Planning (ERP) system has been a critical problem for organizations for a long time, as the failure on the selection process may have a highly negative impact in terms of costs and market share of a company. It is one of the most important decision making issues covering both qualitative and quantitative factors for organization. Multiple-criteria decision-making has been proved to be a useful approach to analyze these conflicting qualitative and quantitative factors. Literature offers proposals and approaches to handle this kind of problem; Analytic Hierarchy Process (AHP) has been applied successfully in most cases of software packages selection problems. This paper proposes an AHP model for the selection of an ERP system. The model’s set of criteria was extracted from the literature review and validated by Portuguese organizations. This model can be applied in the ERP system selection using a software application that is under development. This software application eases the application of the AHP process to the selection of ERP packages and will provide input from real-world cases that will allow updating and refining the model.
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spelling ERP Selection using an AHP­based Decision Support SystemAnalytic Hierarchy Process (AHP)ERP SystemERP System SelectionMultiple-Criteria Decision-MakingSelecting the best desirable Enterprise Resources Planning (ERP) system has been a critical problem for organizations for a long time, as the failure on the selection process may have a highly negative impact in terms of costs and market share of a company. It is one of the most important decision making issues covering both qualitative and quantitative factors for organization. Multiple-criteria decision-making has been proved to be a useful approach to analyze these conflicting qualitative and quantitative factors. Literature offers proposals and approaches to handle this kind of problem; Analytic Hierarchy Process (AHP) has been applied successfully in most cases of software packages selection problems. This paper proposes an AHP model for the selection of an ERP system. The model’s set of criteria was extracted from the literature review and validated by Portuguese organizations. This model can be applied in the ERP system selection using a software application that is under development. This software application eases the application of the AHP process to the selection of ERP packages and will provide input from real-world cases that will allow updating and refining the model.Information Resources Management Journal (IRMJ)2018-09-12T13:35:00Z2016-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articlehttp://hdl.handle.net/11110/1406oai:ciencipca.ipca.pt:11110/1406engCruz-Cunha, M. M., Silva, J. P., Gonçalves, J. J., Fernandes, J. A., & Ávila, P. S. (2016). ERP Selection using an AHP-based Decision Support System. Information Resources Management Journal (IRMJ), 29(4), 65-81.DOI: 10.4018/IRMJ.2016100105http://hdl.handle.net/11110/1406metadata only accessinfo:eu-repo/semantics/openAccessCruz­-Cunha, Maria ManuelaSilva, Joaquim P.Gonçalves, Joaquim JoséFernandes, José AntónioÁvila, Pauloreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2022-09-05T12:52:50Zoai:ciencipca.ipca.pt:11110/1406Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T15:01:46.828323Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv ERP Selection using an AHP­based Decision Support System
title ERP Selection using an AHP­based Decision Support System
spellingShingle ERP Selection using an AHP­based Decision Support System
Cruz­-Cunha, Maria Manuela
Analytic Hierarchy Process (AHP)
ERP System
ERP System Selection
Multiple-Criteria Decision-Making
title_short ERP Selection using an AHP­based Decision Support System
title_full ERP Selection using an AHP­based Decision Support System
title_fullStr ERP Selection using an AHP­based Decision Support System
title_full_unstemmed ERP Selection using an AHP­based Decision Support System
title_sort ERP Selection using an AHP­based Decision Support System
author Cruz­-Cunha, Maria Manuela
author_facet Cruz­-Cunha, Maria Manuela
Silva, Joaquim P.
Gonçalves, Joaquim José
Fernandes, José António
Ávila, Paulo
author_role author
author2 Silva, Joaquim P.
Gonçalves, Joaquim José
Fernandes, José António
Ávila, Paulo
author2_role author
author
author
author
dc.contributor.author.fl_str_mv Cruz­-Cunha, Maria Manuela
Silva, Joaquim P.
Gonçalves, Joaquim José
Fernandes, José António
Ávila, Paulo
dc.subject.por.fl_str_mv Analytic Hierarchy Process (AHP)
ERP System
ERP System Selection
Multiple-Criteria Decision-Making
topic Analytic Hierarchy Process (AHP)
ERP System
ERP System Selection
Multiple-Criteria Decision-Making
description Selecting the best desirable Enterprise Resources Planning (ERP) system has been a critical problem for organizations for a long time, as the failure on the selection process may have a highly negative impact in terms of costs and market share of a company. It is one of the most important decision making issues covering both qualitative and quantitative factors for organization. Multiple-criteria decision-making has been proved to be a useful approach to analyze these conflicting qualitative and quantitative factors. Literature offers proposals and approaches to handle this kind of problem; Analytic Hierarchy Process (AHP) has been applied successfully in most cases of software packages selection problems. This paper proposes an AHP model for the selection of an ERP system. The model’s set of criteria was extracted from the literature review and validated by Portuguese organizations. This model can be applied in the ERP system selection using a software application that is under development. This software application eases the application of the AHP process to the selection of ERP packages and will provide input from real-world cases that will allow updating and refining the model.
publishDate 2016
dc.date.none.fl_str_mv 2016-01-01T00:00:00Z
2018-09-12T13:35:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
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format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/11110/1406
oai:ciencipca.ipca.pt:11110/1406
url http://hdl.handle.net/11110/1406
identifier_str_mv oai:ciencipca.ipca.pt:11110/1406
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Cruz-Cunha, M. M., Silva, J. P., Gonçalves, J. J., Fernandes, J. A., & Ávila, P. S. (2016). ERP Selection using an AHP-based Decision Support System. Information Resources Management Journal (IRMJ), 29(4), 65-81.
DOI: 10.4018/IRMJ.2016100105
http://hdl.handle.net/11110/1406
dc.rights.driver.fl_str_mv metadata only access
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dc.publisher.none.fl_str_mv Information Resources Management Journal (IRMJ)
publisher.none.fl_str_mv Information Resources Management Journal (IRMJ)
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
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