Shared service centers and territories

Detalhes bibliográficos
Autor(a) principal: Castro, Hélder Uzêda
Data de Publicação: 2022
Outros Autores: Teixeira, José Afonso
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/162215
Resumo: UIDB/04647/2020 UIDP/04647/2020
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spelling Shared service centers and territoriesexamples of different sectors in Brazil and PortugalStrategyTerritorial DevelopmentClusterGovernance;Shared ServicesSDG 8 - Decent Work and Economic GrowthSDG 11 - Sustainable Cities and CommunitiesUIDB/04647/2020 UIDP/04647/2020The objective of this text is to analyze territorial development factors, promoted by the agglomeration of shared service centers, which contribute to the regional and urban economy through the spillover effect, observing interrelated corporate components of governance, strategy and location, as well as externalities on the non-participants, in particular at the economic, social and environmental levels. Studies were carried out in different sectors in the Northeast and Center-South geo-economic regions of Brazil, highlighting the beverage, pharmacy, transport and financial services segments; and in the cities of Lisbon and Porto, in Portugal, and their metropolitan areas, namely in the technology, telecommunications and transport segments. To this end, a literature review was carried out, connecting elements of human capital, innovation and knowledge with the phenomenon of sharing services and the areas of research support; and accessed executive documents, which deal with planning and implementation of service centers. The methodology favored the content analysis of semi-structured interviews with one hundred and twenty professionals from the companies and governments of the regions, which provided a better understanding of the phenomenon, its activities and repercussions. The relevance of territorial configurations was perceived as a strategic component and economic development, promoted by the agglomeration of people, processes and technology in shared service centers, enhanced by the agglomeration of these equipments, which operate in different ecosystems, but obtain competitive advantage and increases in value chains through the network economy. The research contributed to broadening the understanding of the relationship between territory and companies' strategies, with emphasis on development factors.Centro Interdisciplinar de Ciências Sociais (CICS.NOVA - NOVA FCSH)Departamento de Geografia e Planeamento Regional (DGPR)RUNCastro, Hélder UzêdaTeixeira, José Afonso2024-01-12T23:18:59Z2022-09-302022-09-30T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article7application/pdfhttp://hdl.handle.net/10362/162215eng2230-9926PURE: 81033016https://doi.org/10.37118/ijdr.25344.09.2022info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:45:03Zoai:run.unl.pt:10362/162215Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:58:48.619712Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Shared service centers and territories
examples of different sectors in Brazil and Portugal
title Shared service centers and territories
spellingShingle Shared service centers and territories
Castro, Hélder Uzêda
Strategy
Territorial Development
Cluster
Governance;
Shared Services
SDG 8 - Decent Work and Economic Growth
SDG 11 - Sustainable Cities and Communities
title_short Shared service centers and territories
title_full Shared service centers and territories
title_fullStr Shared service centers and territories
title_full_unstemmed Shared service centers and territories
title_sort Shared service centers and territories
author Castro, Hélder Uzêda
author_facet Castro, Hélder Uzêda
Teixeira, José Afonso
author_role author
author2 Teixeira, José Afonso
author2_role author
dc.contributor.none.fl_str_mv Centro Interdisciplinar de Ciências Sociais (CICS.NOVA - NOVA FCSH)
Departamento de Geografia e Planeamento Regional (DGPR)
RUN
dc.contributor.author.fl_str_mv Castro, Hélder Uzêda
Teixeira, José Afonso
dc.subject.por.fl_str_mv Strategy
Territorial Development
Cluster
Governance;
Shared Services
SDG 8 - Decent Work and Economic Growth
SDG 11 - Sustainable Cities and Communities
topic Strategy
Territorial Development
Cluster
Governance;
Shared Services
SDG 8 - Decent Work and Economic Growth
SDG 11 - Sustainable Cities and Communities
description UIDB/04647/2020 UIDP/04647/2020
publishDate 2022
dc.date.none.fl_str_mv 2022-09-30
2022-09-30T00:00:00Z
2024-01-12T23:18:59Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/162215
url http://hdl.handle.net/10362/162215
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 2230-9926
PURE: 81033016
https://doi.org/10.37118/ijdr.25344.09.2022
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 7
application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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