Environmental sustainability in hotels and the role of employees in implementing green practices
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://doi.org/10.34624/rtd.v36i2.9127 |
Resumo: | This study investigates the importance of implementing ecological practices in hotels from the perspective of employees, having a luxury hotel - Meliá Braga Hotel & Spa - as a case study. More specific, it is explored the relationship between the employees' perception of the hotel's environmental performance and its ecological behavior. A mixed methodology was applied, based on qualitative and quantitative research. To develop deeper understanding of the hotel’s environmental performance, a structured interview was conducted to the hotel’s assistant director, which was complemented by data collected via survey from 53 Meliá Braga Hotel & Spa employees. The findings reveal uncertainty and lack of knowledge of employees’ environmental management in the hotel. The poor perception of the hotel's environmental performance in some way affects its behavior. Thus, by improving this perception, it will be possible to see more ecological behavior, since the intention of the employees is high. |
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Environmental sustainability in hotels and the role of employees in implementing green practicesSustentabilidade ambiental nos hotéis e o papel dos colaboradores na implementação de práticas ecológicasThis study investigates the importance of implementing ecological practices in hotels from the perspective of employees, having a luxury hotel - Meliá Braga Hotel & Spa - as a case study. More specific, it is explored the relationship between the employees' perception of the hotel's environmental performance and its ecological behavior. A mixed methodology was applied, based on qualitative and quantitative research. To develop deeper understanding of the hotel’s environmental performance, a structured interview was conducted to the hotel’s assistant director, which was complemented by data collected via survey from 53 Meliá Braga Hotel & Spa employees. The findings reveal uncertainty and lack of knowledge of employees’ environmental management in the hotel. The poor perception of the hotel's environmental performance in some way affects its behavior. Thus, by improving this perception, it will be possible to see more ecological behavior, since the intention of the employees is high.Este estudo investiga a importância da implementação de práticas ecológicas nos hotéis na perspetiva dos colaboradores, tendo como estudo de caso um hotel de luxo - o Meliá Braga Hotel & Spa. Especificamente, é explorada a relação entre a perceção dos colaboradores sobre o desempenho ambiental do hotel e o seu comportamento ecológico. Foi aplicada uma metodologia mista baseada em pesquisa qualitativa e quantitativa. De modo a obter uma compreensão aprofundada do desempenho ambiental do hotel, realizou-se uma entrevista estruturada ao subdiretor do hotel, a qual foi complementada com recolha de dados através de questionários, aplicados a 53 colaboradores do hotel. Os resultados revelam incerteza e desconhecimento dos colaboradores acerca da gestão ambiental no hotel. A fraca perceção do desempenho ambiental no hotel afeta, de alguma forma, o seu comportamento. Assim, melhorando esta perceção, será possível verificar comportamentos mais ecológicos, dado que a intenção dos colaboradores é elevada.Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro2021-09-20T00:00:00Zjournal articlejournal articleinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://doi.org/10.34624/rtd.v36i2.9127oai:proa.ua.pt:article/9127Journal of Tourism & Development; Vol 36 No 2 (2021); 259-276Revista Turismo & Desenvolvimento; vol. 36 n.º 2 (2021); 259-2762182-14531645-9261reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPporhttps://proa.ua.pt/index.php/rtd/article/view/9127https://doi.org/10.34624/rtd.v36i2.9127https://proa.ua.pt/index.php/rtd/article/view/9127/18852Direitos de Autor (c) 2021 Revista Turismo & Desenvolvimentoinfo:eu-repo/semantics/openAccessFerreira, Sandra CristinaMartins, Isabel SilvaVareiro, Laurentina2022-09-26T10:56:37Zoai:proa.ua.pt:article/9127Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T16:05:24.949598Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Environmental sustainability in hotels and the role of employees in implementing green practices Sustentabilidade ambiental nos hotéis e o papel dos colaboradores na implementação de práticas ecológicas |
title |
Environmental sustainability in hotels and the role of employees in implementing green practices |
spellingShingle |
Environmental sustainability in hotels and the role of employees in implementing green practices Ferreira, Sandra Cristina |
title_short |
Environmental sustainability in hotels and the role of employees in implementing green practices |
title_full |
Environmental sustainability in hotels and the role of employees in implementing green practices |
title_fullStr |
Environmental sustainability in hotels and the role of employees in implementing green practices |
title_full_unstemmed |
Environmental sustainability in hotels and the role of employees in implementing green practices |
title_sort |
Environmental sustainability in hotels and the role of employees in implementing green practices |
author |
Ferreira, Sandra Cristina |
author_facet |
Ferreira, Sandra Cristina Martins, Isabel Silva Vareiro, Laurentina |
author_role |
author |
author2 |
Martins, Isabel Silva Vareiro, Laurentina |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Ferreira, Sandra Cristina Martins, Isabel Silva Vareiro, Laurentina |
description |
This study investigates the importance of implementing ecological practices in hotels from the perspective of employees, having a luxury hotel - Meliá Braga Hotel & Spa - as a case study. More specific, it is explored the relationship between the employees' perception of the hotel's environmental performance and its ecological behavior. A mixed methodology was applied, based on qualitative and quantitative research. To develop deeper understanding of the hotel’s environmental performance, a structured interview was conducted to the hotel’s assistant director, which was complemented by data collected via survey from 53 Meliá Braga Hotel & Spa employees. The findings reveal uncertainty and lack of knowledge of employees’ environmental management in the hotel. The poor perception of the hotel's environmental performance in some way affects its behavior. Thus, by improving this perception, it will be possible to see more ecological behavior, since the intention of the employees is high. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-09-20T00:00:00Z |
dc.type.driver.fl_str_mv |
journal article journal article info:eu-repo/semantics/article |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://doi.org/10.34624/rtd.v36i2.9127 oai:proa.ua.pt:article/9127 |
url |
https://doi.org/10.34624/rtd.v36i2.9127 |
identifier_str_mv |
oai:proa.ua.pt:article/9127 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://proa.ua.pt/index.php/rtd/article/view/9127 https://doi.org/10.34624/rtd.v36i2.9127 https://proa.ua.pt/index.php/rtd/article/view/9127/18852 |
dc.rights.driver.fl_str_mv |
Direitos de Autor (c) 2021 Revista Turismo & Desenvolvimento info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Direitos de Autor (c) 2021 Revista Turismo & Desenvolvimento |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro |
publisher.none.fl_str_mv |
Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro |
dc.source.none.fl_str_mv |
Journal of Tourism & Development; Vol 36 No 2 (2021); 259-276 Revista Turismo & Desenvolvimento; vol. 36 n.º 2 (2021); 259-276 2182-1453 1645-9261 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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