Handling with online comments: a longitudinal approach in most accessed news sites in Portugal, Spain and Brazil

Detalhes bibliográficos
Autor(a) principal: Ribeiro, Fábio
Data de Publicação: 2020
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/1822/68571
Resumo: Online comments have been a widespread feature in news media. Although audiences recognize it widely, doubts remain about the purpose of these interactive spaces. Arguably, understanding how media value online comments defines a way which public debates are socially perceived. Based on The Reuters Institute Digital News Report 2019, this article analysed current media policies towards online commenting in most accessed news websites in Portugal, Spain and Brazil. Following both a quantitative-qualitative methodology, a direct observation and a textual/visual analysis, this article highlights levels of similarity in these policies: comment sections are still predominantly available (31 from 45); comments are typically placed at the bottom of the page; the interactive options identical (share, like, dislike, report). As the overall cases exclude comment moderation, few media (in Portugal, but mostly in Spain) propose alternative models based on the community: voting, comment ranking and autonomous discussion forums.
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spelling Handling with online comments: a longitudinal approach in most accessed news sites in Portugal, Spain and BrazilGestionando los comentarios a las noticias online: un estudio longitudinal en las webs más accedidas en Portugal, España y BrasilAudiencesCommentsMediaNewsOnlinePoliciesAudienciasComentariosNoticiasOnlinePolíticasWebsCiências Sociais::Ciências da ComunicaçãoOnline comments have been a widespread feature in news media. Although audiences recognize it widely, doubts remain about the purpose of these interactive spaces. Arguably, understanding how media value online comments defines a way which public debates are socially perceived. Based on The Reuters Institute Digital News Report 2019, this article analysed current media policies towards online commenting in most accessed news websites in Portugal, Spain and Brazil. Following both a quantitative-qualitative methodology, a direct observation and a textual/visual analysis, this article highlights levels of similarity in these policies: comment sections are still predominantly available (31 from 45); comments are typically placed at the bottom of the page; the interactive options identical (share, like, dislike, report). As the overall cases exclude comment moderation, few media (in Portugal, but mostly in Spain) propose alternative models based on the community: voting, comment ranking and autonomous discussion forums.Actualmente, las audiencias suelen conocer el modelo de los comentarios a las noticias online. Aunque muchos duden de su importancia, las audiencias reconocen ampliamente estos forma-tos. Comprender la gestión de los comentarios por los medios significa entender el valor social de los debates. Basado en el informe “The Reuters Institute Digital News Report 2019”, este artículo analiza dicha gestión de comentarios en los medios periodísticos online más populares de Portugal, España y Brasil. Recurriendo a una metodología cuantitativa-cualitativa, observación directa y a un análisis textual/visual, este artículo señala similitudes de gestión: se permiten comentarios en las noticias (31 en 45 casos); los comentarios se colocan al final de las páginas; las opciones interactivas son idén-ticas (compartir, me gusta, no me gusta, denunciar). En términos generales no existe moderación de comentarios, aunque pocos medios (en Portugal, pero principalmente en España) proponen modelos alternativos centrados en la comunidad: votación, clasificación de comentarios y foros de discusión.This article is part of the research line “Media and Journalism” of the Communication & Society Research Centre, at the University of Minho, in Portugal. This research centre is funded by the Portuguese Foundation for the Science and Technology with reference codes UIDB/00736/2020 and UIDP/00736/2020.Universidad de Piura. Facultad de ComunicaciónUniversidade do MinhoRibeiro, Fábio2020-092020-09-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/1822/68571engRibeiro, F. (2020). Handling with online comments: a longitudinal approach in most accessed news sites in Portugal, Spain and Brazil. Revista de Comunicación, 19(2), 125-144. https://doi.org/10.26441/RC19.2-2020-A71684-09332227-146510.26441/RC19.2-2020-A7https://revistadecomunicacion.com/article/view/1943/1587info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-07-21T12:29:04Zoai:repositorium.sdum.uminho.pt:1822/68571Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T19:23:59.902977Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Handling with online comments: a longitudinal approach in most accessed news sites in Portugal, Spain and Brazil
Gestionando los comentarios a las noticias online: un estudio longitudinal en las webs más accedidas en Portugal, España y Brasil
title Handling with online comments: a longitudinal approach in most accessed news sites in Portugal, Spain and Brazil
spellingShingle Handling with online comments: a longitudinal approach in most accessed news sites in Portugal, Spain and Brazil
Ribeiro, Fábio
Audiences
Comments
Media
News
Online
Policies
Audiencias
Comentarios
Noticias
Online
Políticas
Webs
Ciências Sociais::Ciências da Comunicação
title_short Handling with online comments: a longitudinal approach in most accessed news sites in Portugal, Spain and Brazil
title_full Handling with online comments: a longitudinal approach in most accessed news sites in Portugal, Spain and Brazil
title_fullStr Handling with online comments: a longitudinal approach in most accessed news sites in Portugal, Spain and Brazil
title_full_unstemmed Handling with online comments: a longitudinal approach in most accessed news sites in Portugal, Spain and Brazil
title_sort Handling with online comments: a longitudinal approach in most accessed news sites in Portugal, Spain and Brazil
author Ribeiro, Fábio
author_facet Ribeiro, Fábio
author_role author
dc.contributor.none.fl_str_mv Universidade do Minho
dc.contributor.author.fl_str_mv Ribeiro, Fábio
dc.subject.por.fl_str_mv Audiences
Comments
Media
News
Online
Policies
Audiencias
Comentarios
Noticias
Online
Políticas
Webs
Ciências Sociais::Ciências da Comunicação
topic Audiences
Comments
Media
News
Online
Policies
Audiencias
Comentarios
Noticias
Online
Políticas
Webs
Ciências Sociais::Ciências da Comunicação
description Online comments have been a widespread feature in news media. Although audiences recognize it widely, doubts remain about the purpose of these interactive spaces. Arguably, understanding how media value online comments defines a way which public debates are socially perceived. Based on The Reuters Institute Digital News Report 2019, this article analysed current media policies towards online commenting in most accessed news websites in Portugal, Spain and Brazil. Following both a quantitative-qualitative methodology, a direct observation and a textual/visual analysis, this article highlights levels of similarity in these policies: comment sections are still predominantly available (31 from 45); comments are typically placed at the bottom of the page; the interactive options identical (share, like, dislike, report). As the overall cases exclude comment moderation, few media (in Portugal, but mostly in Spain) propose alternative models based on the community: voting, comment ranking and autonomous discussion forums.
publishDate 2020
dc.date.none.fl_str_mv 2020-09
2020-09-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/1822/68571
url http://hdl.handle.net/1822/68571
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Ribeiro, F. (2020). Handling with online comments: a longitudinal approach in most accessed news sites in Portugal, Spain and Brazil. Revista de Comunicación, 19(2), 125-144. https://doi.org/10.26441/RC19.2-2020-A7
1684-0933
2227-1465
10.26441/RC19.2-2020-A7
https://revistadecomunicacion.com/article/view/1943/1587
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidad de Piura. Facultad de Comunicación
publisher.none.fl_str_mv Universidad de Piura. Facultad de Comunicación
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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