Estudo sobre equipas virtuais póspandemia: evolução sobre a taxonomia de temáticas e o modelo de construtos propostos por Alaiad, Alnsour e Alsharo

• Autor(a) principal: Ferreira, Filipa Maria Sá
• Data de Publicação: 2022
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10400.22/21533
• topic: Equipas virtuais; COVID-19; Revisão sistemática da literatura; Taxonomia; Virtual teams; Systematic literature review; Taxonomy; Gestão

Virtual teams and their use have increased due to globalization, the enlargement of information and communication technologies, in particular computer-mediated communication. This trend was further accelerated by the COVID-19 pandemic. This work aims to identify the main themes, concepts analyzed by different researches as well as to notice the gaps and the directions to take in the future. This work, keeping the focus of the study presented in the article “Virtual Teams: Thematic Taxonomy, Constructs Model and Future Research Directions” by Alaid, Alnsour and Alsharo who analyzed the research on virtual teams between 2007 and 2018, extends the analysis to the years from 2019 to 2021 and compares the two investigation periods. Methodologically, a systematic literature review was carried out using the methodology proposed by Ramey and Rao, indicated in the reference article, which resulted in a sample of 21 articles. The data collected show that the most studied topics in the last three years were culture, computer-mediated communication tools, trust, social interaction, leadership, communication, performance and the adoption of this type of teams. The data from this study reveal (a) the interest in new constructs such as cultural intelligence, e-leadership and emotional intelligence, and (b) greater complexity in the published research, namely, mediating (explanatory) variables were identified in addition to the already existing moderators in the previous period and articles with several studies. The main gaps from the point of view of internal and external validity and limitations of the research carried out between 2019 and 2021 are identified. We contributed theoretically through a more detailed methodological presentation than the baseline study. In the proposed model we present the independent, dependent, most studied moderators and mediators, organized in a categorical way, turning the conceptual model for the study of virtual teams more intelligible. Empirically, we contributed to a better understanding of the aspects to be considered in the creation and management of teams.