Assessment and improvement of the storage activity at Nos Logistic Centre

Detalhes bibliográficos
Autor(a) principal: Santos, Jorge Pereira dos
Data de Publicação: 2020
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10071/21700
Resumo: Over the last few years, logistics has played an increasingly crucial role in organizations, as a source of competitive advantage and customer satisfaction. This project focuses on the assessment and improvement of the storage activity in the Logistics Centre of NOS, a Portuguese communications and entertainment group, classified as one of the main players in the telecommunications market, offering television, internet, voice and data services for all sectors, and the current market leader in the distribution and exhibition of cinematographic content through NOS Audiovisuais and NOS Cinemas. The logistics centre and inherent activities were analysed, particularly the storage activity, in order to, on a first stage, identify the main challenges that characterized the current situation of the company and, secondly, present improvement measures that responded to the problems previously identified. From this process resulted several solutions that, not only can leverage the storage activity performance, but also the entire logistics operation, since the different processes that constitute this system are strongly connected.
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spelling Assessment and improvement of the storage activity at Nos Logistic CentreLogisticsWarehouse managementOccupationSpace utilizationLogísticaGestão de armazémArmazenamento -- StorageOcupaçãoUtilização de espaçoOver the last few years, logistics has played an increasingly crucial role in organizations, as a source of competitive advantage and customer satisfaction. This project focuses on the assessment and improvement of the storage activity in the Logistics Centre of NOS, a Portuguese communications and entertainment group, classified as one of the main players in the telecommunications market, offering television, internet, voice and data services for all sectors, and the current market leader in the distribution and exhibition of cinematographic content through NOS Audiovisuais and NOS Cinemas. The logistics centre and inherent activities were analysed, particularly the storage activity, in order to, on a first stage, identify the main challenges that characterized the current situation of the company and, secondly, present improvement measures that responded to the problems previously identified. From this process resulted several solutions that, not only can leverage the storage activity performance, but also the entire logistics operation, since the different processes that constitute this system are strongly connected.Ao longo dos últimos anos, a logística tem vindo a desempenhar um papel cada vez mais importante nas organizações, atuando como fonte de vantagem competitiva e de satisfação do cliente. O presente projeto foca-se na análise e melhoria da atividade de armazenamento no Centro Logístico da NOS, grupo de comunicações e entretenimento português, classificado como um dos principais players no mercado das telecomunicações, oferecendo serviços de televisão, internet, voz e dados para todos os sectores, e atual líder de mercado na distribuição e exibição de conteúdos cinematográficos através da NOS Audiovisuais e NOS Cinemas. O centro logístico e as atividades nele incorporadas foram analisadas, com maior foco na atividade de armazenamento, de forma a, numa primeira fase, identificar os principais desafios que caracterizavam a situação atual da empresa e, em segundo lugar, apresentar medidas de melhoria que respondessem aos problemas anteriormente identificados. Deste processo resultaram várias soluções que, não só podem potenciar o desempenho da atividade de armazenamento, mas também de toda a operação logística, uma vez que os diferentes processos que constituem este sistema estão fortemente interligados.2022-12-22T00:00:00Z2020-12-22T00:00:00Z2020-12-222020-12info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10071/21700TID:202576213engSantos, Jorge Pereira dosinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:59:08Zoai:repositorio.iscte-iul.pt:10071/21700Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:30:58.503496Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Assessment and improvement of the storage activity at Nos Logistic Centre
title Assessment and improvement of the storage activity at Nos Logistic Centre
spellingShingle Assessment and improvement of the storage activity at Nos Logistic Centre
Santos, Jorge Pereira dos
Logistics
Warehouse management
Occupation
Space utilization
Logística
Gestão de armazém
Armazenamento -- Storage
Ocupação
Utilização de espaço
title_short Assessment and improvement of the storage activity at Nos Logistic Centre
title_full Assessment and improvement of the storage activity at Nos Logistic Centre
title_fullStr Assessment and improvement of the storage activity at Nos Logistic Centre
title_full_unstemmed Assessment and improvement of the storage activity at Nos Logistic Centre
title_sort Assessment and improvement of the storage activity at Nos Logistic Centre
author Santos, Jorge Pereira dos
author_facet Santos, Jorge Pereira dos
author_role author
dc.contributor.author.fl_str_mv Santos, Jorge Pereira dos
dc.subject.por.fl_str_mv Logistics
Warehouse management
Occupation
Space utilization
Logística
Gestão de armazém
Armazenamento -- Storage
Ocupação
Utilização de espaço
topic Logistics
Warehouse management
Occupation
Space utilization
Logística
Gestão de armazém
Armazenamento -- Storage
Ocupação
Utilização de espaço
description Over the last few years, logistics has played an increasingly crucial role in organizations, as a source of competitive advantage and customer satisfaction. This project focuses on the assessment and improvement of the storage activity in the Logistics Centre of NOS, a Portuguese communications and entertainment group, classified as one of the main players in the telecommunications market, offering television, internet, voice and data services for all sectors, and the current market leader in the distribution and exhibition of cinematographic content through NOS Audiovisuais and NOS Cinemas. The logistics centre and inherent activities were analysed, particularly the storage activity, in order to, on a first stage, identify the main challenges that characterized the current situation of the company and, secondly, present improvement measures that responded to the problems previously identified. From this process resulted several solutions that, not only can leverage the storage activity performance, but also the entire logistics operation, since the different processes that constitute this system are strongly connected.
publishDate 2020
dc.date.none.fl_str_mv 2020-12-22T00:00:00Z
2020-12-22
2020-12
2022-12-22T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10071/21700
TID:202576213
url http://hdl.handle.net/10071/21700
identifier_str_mv TID:202576213
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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