Performance management in university hospitals: an empirical analysis in a Brazilian institution
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582017000100007 |
Resumo: | This study analyzed how performance management takes place in a teaching hospital located in the south of Brazil. A case study comprising several data collection techniques - including interviews, document research, and participant observation - was conducted with the aim of understanding the processes involved in performance management in the institution, and the meanings attributed to the phenomenon. Findings indicate the absence of alignment between strategy, performance management and decision-making, as well as inadequacies of the artifact and the reward system. These results have motivated reflections on the alignment between the institution's strategic plan, its performance management system, and the relationship between decision-making and strategy. The study may provide important information to similar institutions regarding the implementation of performance management systems, and the elaboration of propositions by accounting researchers |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Performance management in university hospitals: an empirical analysis in a Brazilian institutionManagement controlperformance managementteaching hospitalsThis study analyzed how performance management takes place in a teaching hospital located in the south of Brazil. A case study comprising several data collection techniques - including interviews, document research, and participant observation - was conducted with the aim of understanding the processes involved in performance management in the institution, and the meanings attributed to the phenomenon. Findings indicate the absence of alignment between strategy, performance management and decision-making, as well as inadequacies of the artifact and the reward system. These results have motivated reflections on the alignment between the institution's strategic plan, its performance management system, and the relationship between decision-making and strategy. The study may provide important information to similar institutions regarding the implementation of performance management systems, and the elaboration of propositions by accounting researchersEscola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve2017-03-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articletext/htmlhttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582017000100007Tourism & Management Studies v.13 n.1 2017reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582017000100007Espejo,Márcia Maria dos Santos BortolocciPortulhak,HenriquePacheco,Vicenteinfo:eu-repo/semantics/openAccess2024-02-06T17:29:08Zoai:scielo:S2182-84582017000100007Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T02:33:11.890971Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Performance management in university hospitals: an empirical analysis in a Brazilian institution |
title |
Performance management in university hospitals: an empirical analysis in a Brazilian institution |
spellingShingle |
Performance management in university hospitals: an empirical analysis in a Brazilian institution Espejo,Márcia Maria dos Santos Bortolocci Management control performance management teaching hospitals |
title_short |
Performance management in university hospitals: an empirical analysis in a Brazilian institution |
title_full |
Performance management in university hospitals: an empirical analysis in a Brazilian institution |
title_fullStr |
Performance management in university hospitals: an empirical analysis in a Brazilian institution |
title_full_unstemmed |
Performance management in university hospitals: an empirical analysis in a Brazilian institution |
title_sort |
Performance management in university hospitals: an empirical analysis in a Brazilian institution |
author |
Espejo,Márcia Maria dos Santos Bortolocci |
author_facet |
Espejo,Márcia Maria dos Santos Bortolocci Portulhak,Henrique Pacheco,Vicente |
author_role |
author |
author2 |
Portulhak,Henrique Pacheco,Vicente |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Espejo,Márcia Maria dos Santos Bortolocci Portulhak,Henrique Pacheco,Vicente |
dc.subject.por.fl_str_mv |
Management control performance management teaching hospitals |
topic |
Management control performance management teaching hospitals |
description |
This study analyzed how performance management takes place in a teaching hospital located in the south of Brazil. A case study comprising several data collection techniques - including interviews, document research, and participant observation - was conducted with the aim of understanding the processes involved in performance management in the institution, and the meanings attributed to the phenomenon. Findings indicate the absence of alignment between strategy, performance management and decision-making, as well as inadequacies of the artifact and the reward system. These results have motivated reflections on the alignment between the institution's strategic plan, its performance management system, and the relationship between decision-making and strategy. The study may provide important information to similar institutions regarding the implementation of performance management systems, and the elaboration of propositions by accounting researchers |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-03-01 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582017000100007 |
url |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582017000100007 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582017000100007 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/html |
dc.publisher.none.fl_str_mv |
Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve |
publisher.none.fl_str_mv |
Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve |
dc.source.none.fl_str_mv |
Tourism & Management Studies v.13 n.1 2017 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1817554046232297472 |