Workplace violence in healthcare

Detalhes bibliográficos
Autor(a) principal: Antão, Helena Sofia
Data de Publicação: 2020
Outros Autores: Sacadura-Leite, Ema, Manzano, Maria João, Pinote, Sónia, Relvas, Rui, Serranheira, Florentino, Sousa-Uva, António
Tipo de documento: Artigo
Idioma: por
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/94981
Resumo: Introduction: Workplace violence is one of the main risk factors in the professional world. Healthcare workers are at higher risk when compared to other sectors. Our study aimed to characterize physical and verbal violence in a public hospital and to define occupational health prevention and surveillance strategies. Material and Methods: Single center observational cross-sectional study, carried amongst healthcare workers in a public hospital in Lisbon. A qualitative survey was carried out through six in-depth interviews. A quantitative survey was carried through questionnaires delivered to 32 workers. A significance level of 5% was accepted in the assessment of statistical differences. The Mann-Whitney test and the Fisher's exact test were used to calculate p values. Results: The main results are: (1) 41 violence incidents were reported in the quantitative phase; (2) 5/21 [23.81%] victims notified the incident to the occupational health department; (3) 18/21 [85.71%] victims reported a permanent state of hypervigilance; (4) 22/28 [78.57%] participants self-reported poor or no familiarity with internal reporting procedures; (5) 24/28 [85.71%] participants believed it is possible to minimize workplace violence. Discussion: Workplace violence is favored by unrestricted access to working areas, absence of security guards and police officers or scarce intervention. The low notification rate contributes to organizational lack of action. The state of hypervigilance reported in our study reflects the negative effects of threatening occupational stressors on mental health. Conclusion: Our results show that workplace violence is a relevant risk factor that significantly impacts workers' health in a noxious manner, deserving a tailored occupational health approach whose priority areas and strategies have been determined.
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spelling Workplace violence in healthcareA violência no local de trabalho em instituições de saúdeum estudo monocêntrico sobre causas, consequências e estratégias de prevençãoa single-center study on causes, consequences and prevention strategiesHealthcare WorkersOccupational HazardOccupational HealthPreventionWorkplace ViolenceMedicine(all)SDG 3 - Good Health and Well-beingSDG 16 - Peace, Justice and Strong InstitutionsIntroduction: Workplace violence is one of the main risk factors in the professional world. Healthcare workers are at higher risk when compared to other sectors. Our study aimed to characterize physical and verbal violence in a public hospital and to define occupational health prevention and surveillance strategies. Material and Methods: Single center observational cross-sectional study, carried amongst healthcare workers in a public hospital in Lisbon. A qualitative survey was carried out through six in-depth interviews. A quantitative survey was carried through questionnaires delivered to 32 workers. A significance level of 5% was accepted in the assessment of statistical differences. The Mann-Whitney test and the Fisher's exact test were used to calculate p values. Results: The main results are: (1) 41 violence incidents were reported in the quantitative phase; (2) 5/21 [23.81%] victims notified the incident to the occupational health department; (3) 18/21 [85.71%] victims reported a permanent state of hypervigilance; (4) 22/28 [78.57%] participants self-reported poor or no familiarity with internal reporting procedures; (5) 24/28 [85.71%] participants believed it is possible to minimize workplace violence. Discussion: Workplace violence is favored by unrestricted access to working areas, absence of security guards and police officers or scarce intervention. The low notification rate contributes to organizational lack of action. The state of hypervigilance reported in our study reflects the negative effects of threatening occupational stressors on mental health. Conclusion: Our results show that workplace violence is a relevant risk factor that significantly impacts workers' health in a noxious manner, deserving a tailored occupational health approach whose priority areas and strategies have been determined.Comprehensive Health Research Centre (CHRC) - Pólo ENSPCentro de Investigação em Saúde Pública (CISP/PHRC)Escola Nacional de Saúde Pública (ENSP)RUNAntão, Helena SofiaSacadura-Leite, EmaManzano, Maria JoãoPinote, SóniaRelvas, RuiSerranheira, FlorentinoSousa-Uva, António2020-03-24T23:39:32Z2020-01-012020-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article7application/pdfhttp://hdl.handle.net/10362/949810870-399XPURE: 17454250https://doi.org/10.20344/amp.11465info:eu-repo/semantics/openAccessporreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:42:59Zoai:run.unl.pt:10362/94981Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:38:10.694652Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Workplace violence in healthcare
A violência no local de trabalho em instituições de saúdeum estudo monocêntrico sobre causas, consequências e estratégias de prevenção
a single-center study on causes, consequences and prevention strategies
title Workplace violence in healthcare
spellingShingle Workplace violence in healthcare
Antão, Helena Sofia
Healthcare Workers
Occupational Hazard
Occupational Health
Prevention
Workplace Violence
Medicine(all)
SDG 3 - Good Health and Well-being
SDG 16 - Peace, Justice and Strong Institutions
title_short Workplace violence in healthcare
title_full Workplace violence in healthcare
title_fullStr Workplace violence in healthcare
title_full_unstemmed Workplace violence in healthcare
title_sort Workplace violence in healthcare
author Antão, Helena Sofia
author_facet Antão, Helena Sofia
Sacadura-Leite, Ema
Manzano, Maria João
Pinote, Sónia
Relvas, Rui
Serranheira, Florentino
Sousa-Uva, António
author_role author
author2 Sacadura-Leite, Ema
Manzano, Maria João
Pinote, Sónia
Relvas, Rui
Serranheira, Florentino
Sousa-Uva, António
author2_role author
author
author
author
author
author
dc.contributor.none.fl_str_mv Comprehensive Health Research Centre (CHRC) - Pólo ENSP
Centro de Investigação em Saúde Pública (CISP/PHRC)
Escola Nacional de Saúde Pública (ENSP)
RUN
dc.contributor.author.fl_str_mv Antão, Helena Sofia
Sacadura-Leite, Ema
Manzano, Maria João
Pinote, Sónia
Relvas, Rui
Serranheira, Florentino
Sousa-Uva, António
dc.subject.por.fl_str_mv Healthcare Workers
Occupational Hazard
Occupational Health
Prevention
Workplace Violence
Medicine(all)
SDG 3 - Good Health and Well-being
SDG 16 - Peace, Justice and Strong Institutions
topic Healthcare Workers
Occupational Hazard
Occupational Health
Prevention
Workplace Violence
Medicine(all)
SDG 3 - Good Health and Well-being
SDG 16 - Peace, Justice and Strong Institutions
description Introduction: Workplace violence is one of the main risk factors in the professional world. Healthcare workers are at higher risk when compared to other sectors. Our study aimed to characterize physical and verbal violence in a public hospital and to define occupational health prevention and surveillance strategies. Material and Methods: Single center observational cross-sectional study, carried amongst healthcare workers in a public hospital in Lisbon. A qualitative survey was carried out through six in-depth interviews. A quantitative survey was carried through questionnaires delivered to 32 workers. A significance level of 5% was accepted in the assessment of statistical differences. The Mann-Whitney test and the Fisher's exact test were used to calculate p values. Results: The main results are: (1) 41 violence incidents were reported in the quantitative phase; (2) 5/21 [23.81%] victims notified the incident to the occupational health department; (3) 18/21 [85.71%] victims reported a permanent state of hypervigilance; (4) 22/28 [78.57%] participants self-reported poor or no familiarity with internal reporting procedures; (5) 24/28 [85.71%] participants believed it is possible to minimize workplace violence. Discussion: Workplace violence is favored by unrestricted access to working areas, absence of security guards and police officers or scarce intervention. The low notification rate contributes to organizational lack of action. The state of hypervigilance reported in our study reflects the negative effects of threatening occupational stressors on mental health. Conclusion: Our results show that workplace violence is a relevant risk factor that significantly impacts workers' health in a noxious manner, deserving a tailored occupational health approach whose priority areas and strategies have been determined.
publishDate 2020
dc.date.none.fl_str_mv 2020-03-24T23:39:32Z
2020-01-01
2020-01-01T00:00:00Z
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PURE: 17454250
https://doi.org/10.20344/amp.11465
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