The effect of LMX and age dyadic differences on the satisfaction with the feedback and the leader
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10071/19162 |
Resumo: | There are a lot of companies and employees dissatisfied with the existing performance appraisal systems. It is well known and studied in the literature that performance feedback has a huge impact on learning and achievement of the employees, so it turns out to be very important to understand this process and all the variables that may influence it. It is studied that the social context in which the feedback process is embedded may influence employees’ reactions to the feedback. Leader-Member Exchange and age dyadic differences are some of the variables that have been studied in the leadership literature. This study now addresses how the connection between Leader-Member Exchange and age dyadic differences is related with the satisfaction with the feedback and the leader, especially in a poor feedback scenario. To understand this connection, we studied the role of attributions as a mediator of this process. The data collected for this study was obtained from a sample of 103 employees from Portuguese companies with performance appraisal systems. In general, results revealed that Leader-Member Exchange has an impact in the satisfaction with the feedback and with the leader, External and Unstable Attributions mediate the relationship between Leader-Member Exchange and the satisfaction with the leader only when the employee is older than the leader and age differences moderate the mediation of the relationship between Leader-Member Exchange and external and unstable attributions. The implications of these findings for both theory and practice are discussed in this study. |
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The effect of LMX and age dyadic differences on the satisfaction with the feedback and the leaderLMXPerformance appraisalAttributionsAge differencesAvaliação de desempenhoAtribuiçõesDiferença de idadesThere are a lot of companies and employees dissatisfied with the existing performance appraisal systems. It is well known and studied in the literature that performance feedback has a huge impact on learning and achievement of the employees, so it turns out to be very important to understand this process and all the variables that may influence it. It is studied that the social context in which the feedback process is embedded may influence employees’ reactions to the feedback. Leader-Member Exchange and age dyadic differences are some of the variables that have been studied in the leadership literature. This study now addresses how the connection between Leader-Member Exchange and age dyadic differences is related with the satisfaction with the feedback and the leader, especially in a poor feedback scenario. To understand this connection, we studied the role of attributions as a mediator of this process. The data collected for this study was obtained from a sample of 103 employees from Portuguese companies with performance appraisal systems. In general, results revealed that Leader-Member Exchange has an impact in the satisfaction with the feedback and with the leader, External and Unstable Attributions mediate the relationship between Leader-Member Exchange and the satisfaction with the leader only when the employee is older than the leader and age differences moderate the mediation of the relationship between Leader-Member Exchange and external and unstable attributions. The implications of these findings for both theory and practice are discussed in this study.Existem, nos dias de hoje, muitas empresas e colaboradores insatisfeitos com os sistemas de avaliação de desempenho em prática. É bem conhecido e estudado na literatura que os sistemas de avaliação de desempenho e "feedback" têm um enorme impacto nos processo de aprendizagem e no desempenho dos colaboradores, pelo que se torna fundamental perceber estes processos e todas as variáveis que os podem influenciar. Estudos anteriores mencionaram que o contexto social em que o "feedback" é fornecido pode influenciar as reações ao "feedback". As diferenças de idade entre líderes e colaboradores e a teoria "Leader-Member Exchange" também têm vindo a ser exploradas em estudos anteriores de forma a explicar as reações dos colaboradores ao "feedback" recebido. Este estudo aborda a relação entre LMX e a diferença de idades com a satisfação com o "feedback" e com os líderes, especialmente num cenário de "feedback" negativo. Para percebermos esta conexão, estudámos a Teoria da Atribuição e tentámos perceber o papel das atribuições como mediador desta relação. Os dados recolhidos para este estudo foram obtidos a partir de uma amostra de 103 colaboradores pertencentes a empresas portuguesas com sistemas de avaliação de desempenho. Em geral, os resultados revelaram que "LeaderMember Exchange" tem impacto na satisfação com o "feedback" e com os líderes, as atribuições com locus de controle externo e instáveis funcionam como mediador da relação entre "LeaderMember Exchange" e a satisfação com o líder (apenas quando o colaborador é mais velho que o líder) e as diferenças de idade funcionam com moderador da mediação entre "Leader-Member Exchange" e atribuições com locus de controle externo e instáveis. Neste estudo, são discutidas as implicações dos resultados na teoria e na prática.2019-12-12T19:25:23Z2019-11-22T00:00:00Z2019-11-222019-09info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10071/19162TID:202321983engCosta, Joana Isabel Duarte Cardoso Matança dainfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:59:35Zoai:repositorio.iscte-iul.pt:10071/19162Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:31:19.116070Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The effect of LMX and age dyadic differences on the satisfaction with the feedback and the leader |
title |
The effect of LMX and age dyadic differences on the satisfaction with the feedback and the leader |
spellingShingle |
The effect of LMX and age dyadic differences on the satisfaction with the feedback and the leader Costa, Joana Isabel Duarte Cardoso Matança da LMX Performance appraisal Attributions Age differences Avaliação de desempenho Atribuições Diferença de idades |
title_short |
The effect of LMX and age dyadic differences on the satisfaction with the feedback and the leader |
title_full |
The effect of LMX and age dyadic differences on the satisfaction with the feedback and the leader |
title_fullStr |
The effect of LMX and age dyadic differences on the satisfaction with the feedback and the leader |
title_full_unstemmed |
The effect of LMX and age dyadic differences on the satisfaction with the feedback and the leader |
title_sort |
The effect of LMX and age dyadic differences on the satisfaction with the feedback and the leader |
author |
Costa, Joana Isabel Duarte Cardoso Matança da |
author_facet |
Costa, Joana Isabel Duarte Cardoso Matança da |
author_role |
author |
dc.contributor.author.fl_str_mv |
Costa, Joana Isabel Duarte Cardoso Matança da |
dc.subject.por.fl_str_mv |
LMX Performance appraisal Attributions Age differences Avaliação de desempenho Atribuições Diferença de idades |
topic |
LMX Performance appraisal Attributions Age differences Avaliação de desempenho Atribuições Diferença de idades |
description |
There are a lot of companies and employees dissatisfied with the existing performance appraisal systems. It is well known and studied in the literature that performance feedback has a huge impact on learning and achievement of the employees, so it turns out to be very important to understand this process and all the variables that may influence it. It is studied that the social context in which the feedback process is embedded may influence employees’ reactions to the feedback. Leader-Member Exchange and age dyadic differences are some of the variables that have been studied in the leadership literature. This study now addresses how the connection between Leader-Member Exchange and age dyadic differences is related with the satisfaction with the feedback and the leader, especially in a poor feedback scenario. To understand this connection, we studied the role of attributions as a mediator of this process. The data collected for this study was obtained from a sample of 103 employees from Portuguese companies with performance appraisal systems. In general, results revealed that Leader-Member Exchange has an impact in the satisfaction with the feedback and with the leader, External and Unstable Attributions mediate the relationship between Leader-Member Exchange and the satisfaction with the leader only when the employee is older than the leader and age differences moderate the mediation of the relationship between Leader-Member Exchange and external and unstable attributions. The implications of these findings for both theory and practice are discussed in this study. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-12-12T19:25:23Z 2019-11-22T00:00:00Z 2019-11-22 2019-09 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10071/19162 TID:202321983 |
url |
http://hdl.handle.net/10071/19162 |
identifier_str_mv |
TID:202321983 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799134874779516928 |