What drives job satisfaction in IT companies?

Detalhes bibliográficos
Autor(a) principal: Moro, Sérgio
Data de Publicação: 2020
Outros Autores: Ramos, Ricardo F., Rita, Paulo
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/95589
Resumo: Moro, S., Ramos, R. F., & Rita, P. (2021). What drives job satisfaction in IT companies? International Journal Of Productivity And Performance Management, 70(2), 391-407. [Advanced online publication on 19 March 2020]. https://doi.org/10.1108/IJPPM-03-2019-0124
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spelling What drives job satisfaction in IT companies?Employee satisfactionGlassdoorHuman resource managementInformation technologyIT companiesJob satisfactionBusiness, Management and Accounting(all)Strategy and ManagementMoro, S., Ramos, R. F., & Rita, P. (2021). What drives job satisfaction in IT companies? International Journal Of Productivity And Performance Management, 70(2), 391-407. [Advanced online publication on 19 March 2020]. https://doi.org/10.1108/IJPPM-03-2019-0124Purpose: Strategic goal achievement in every sector of a company relies fundamentally on the firm's employees. This study aims to disclose the factors that spur employees of major Information Technology (IT) companies in the United States (US). Design/methodology/approach: In this paper, 15,000 reviews from the top 15 United States IT companies were collected from the social media platform Glassdoor to uncover the factors that satisfy IT employees. To learn the most meaningful features that influence the scores, positive and negative remarks, as well as advice to the management team, were analyzed through a support vector machine. Findings: Results highlight a positive attitude of coworkers, contributing to a positive environment and job satisfaction. However, unsatisfied IT employees reveal that work exhaustion is the main reason for their job dissatisfaction. Practical implications: IT human resource departments can use these valuable insights to align their strategies in accordance with their employees' desires and expectations in order to thrive. Originality/value: The study highlights the relevance of IT companies to understand the reasons behind their employees' satisfaction. Up until now, little is known concerning the variants of job satisfaction among IT employees, enriching the understanding in this particular professional area.NOVA Information Management School (NOVA IMS)Information Management Research Center (MagIC) - NOVA Information Management SchoolRUNMoro, SérgioRamos, Ricardo F.Rita, Paulo2020-04-02T22:55:35Z2021-012021-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article17application/pdfhttp://hdl.handle.net/10362/95589eng1741-0401PURE: 17598672https://doi.org/10.1108/IJPPM-03-2019-0124info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:43:38Zoai:run.unl.pt:10362/95589Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:38:23.888180Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv What drives job satisfaction in IT companies?
title What drives job satisfaction in IT companies?
spellingShingle What drives job satisfaction in IT companies?
Moro, Sérgio
Employee satisfaction
Glassdoor
Human resource management
Information technology
IT companies
Job satisfaction
Business, Management and Accounting(all)
Strategy and Management
title_short What drives job satisfaction in IT companies?
title_full What drives job satisfaction in IT companies?
title_fullStr What drives job satisfaction in IT companies?
title_full_unstemmed What drives job satisfaction in IT companies?
title_sort What drives job satisfaction in IT companies?
author Moro, Sérgio
author_facet Moro, Sérgio
Ramos, Ricardo F.
Rita, Paulo
author_role author
author2 Ramos, Ricardo F.
Rita, Paulo
author2_role author
author
dc.contributor.none.fl_str_mv NOVA Information Management School (NOVA IMS)
Information Management Research Center (MagIC) - NOVA Information Management School
RUN
dc.contributor.author.fl_str_mv Moro, Sérgio
Ramos, Ricardo F.
Rita, Paulo
dc.subject.por.fl_str_mv Employee satisfaction
Glassdoor
Human resource management
Information technology
IT companies
Job satisfaction
Business, Management and Accounting(all)
Strategy and Management
topic Employee satisfaction
Glassdoor
Human resource management
Information technology
IT companies
Job satisfaction
Business, Management and Accounting(all)
Strategy and Management
description Moro, S., Ramos, R. F., & Rita, P. (2021). What drives job satisfaction in IT companies? International Journal Of Productivity And Performance Management, 70(2), 391-407. [Advanced online publication on 19 March 2020]. https://doi.org/10.1108/IJPPM-03-2019-0124
publishDate 2020
dc.date.none.fl_str_mv 2020-04-02T22:55:35Z
2021-01
2021-01-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/95589
url http://hdl.handle.net/10362/95589
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 1741-0401
PURE: 17598672
https://doi.org/10.1108/IJPPM-03-2019-0124
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
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application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
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