Drivers of mobile health acceptance and use – a consumer/patient perspective

Detalhes bibliográficos
Autor(a) principal: Salgado, Tânia Isabel Martins
Data de Publicação: 2019
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/93009
Resumo: Dissertation presented as partial requirement for obtaining the Master’s degree in Information Management, with specialization in Knowledge Management and Business Intelligence
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spelling Drivers of mobile health acceptance and use – a consumer/patient perspectiveDigital healthM-healthExtended unified theory of acceptance and usage of technology (UTAUT2)Health managementPatient empowermentDissertation presented as partial requirement for obtaining the Master’s degree in Information Management, with specialization in Knowledge Management and Business IntelligenceBackground: Mobile health has the potential to play a significant role on the actual reversal of paradigm in healthcare, toward a more patient-centric and more collaborative in order to improve the outcomes obtained and the quality and sustainability of health systems. Objective: Explore and understand individual m-health acceptance drivers between two groups of users, one of them with a chronic health condition. Methods: Extended unified theory of acceptance and usage of technology (UTAUT2) was extended with a new health-related framework, behavioural intention to recommend and new mediation effects. We applied the partial least squares (PLS) causal modelling to test the research model. We obtained 322 valid responses through an online questionnaire. Results: The drivers of behavioural intention with statistical significance are performance expectancy (PE βtotal= 0.29; P < 0.01), habit (HT βtotal= 0.39; P < 0.01), and personal empowerment (PEM βtotal= 0.18; P < 0.05). The precursors of use behaviour are habit (βtotal= 0.47; P < 0.01), and personal empowerment (βtotal= 0.17; P < 0.01), except on chronic health conditions patients’ group were none of the drivers showed significance. Behavioural intention to recommend (BIR) is significantly influenced by behaviour intention (βtotal= 0.58; P < 0.01) and PEM (βtotal= 0.26; P < 0.01). The model explained 66% of the variance in behavioural intention, 55% of the variance in use behaviour and 70% of behavioural intention to recommend. Conclusions: Our study demonstrated the significant role of personal empowerment, as a secondorder construct, on m-health acceptance context. The presence of a chronic health condition showed to impact the acceptance of this technology.Oliveira, Tiago André Gonçalves Félix deTavares, Jorge Manuel Santos FreireRUNSalgado, Tânia Isabel Martins2022-12-23T01:30:32Z2019-12-232019-12-23T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/93009TID:202445801enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T04:41:33Zoai:run.unl.pt:10362/93009Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:37:40.080439Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Drivers of mobile health acceptance and use – a consumer/patient perspective
title Drivers of mobile health acceptance and use – a consumer/patient perspective
spellingShingle Drivers of mobile health acceptance and use – a consumer/patient perspective
Salgado, Tânia Isabel Martins
Digital health
M-health
Extended unified theory of acceptance and usage of technology (UTAUT2)
Health management
Patient empowerment
title_short Drivers of mobile health acceptance and use – a consumer/patient perspective
title_full Drivers of mobile health acceptance and use – a consumer/patient perspective
title_fullStr Drivers of mobile health acceptance and use – a consumer/patient perspective
title_full_unstemmed Drivers of mobile health acceptance and use – a consumer/patient perspective
title_sort Drivers of mobile health acceptance and use – a consumer/patient perspective
author Salgado, Tânia Isabel Martins
author_facet Salgado, Tânia Isabel Martins
author_role author
dc.contributor.none.fl_str_mv Oliveira, Tiago André Gonçalves Félix de
Tavares, Jorge Manuel Santos Freire
RUN
dc.contributor.author.fl_str_mv Salgado, Tânia Isabel Martins
dc.subject.por.fl_str_mv Digital health
M-health
Extended unified theory of acceptance and usage of technology (UTAUT2)
Health management
Patient empowerment
topic Digital health
M-health
Extended unified theory of acceptance and usage of technology (UTAUT2)
Health management
Patient empowerment
description Dissertation presented as partial requirement for obtaining the Master’s degree in Information Management, with specialization in Knowledge Management and Business Intelligence
publishDate 2019
dc.date.none.fl_str_mv 2019-12-23
2019-12-23T00:00:00Z
2022-12-23T01:30:32Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/93009
TID:202445801
url http://hdl.handle.net/10362/93009
identifier_str_mv TID:202445801
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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