Gestão Documental na Finantech

• Autor(a) principal: João Miguel de Oliveira Figueiredo Varandas
• Data de Publicação: 2017
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: https://hdl.handle.net/10216/106159
• topic: Engenharia electrotécnica, electrónica e informática; Electrical engineering, Electronic engineering, Information engineering

Modern trends in business have companies working towards a culture of collaboration, agility and openness. The volume of information and ideas shared every day increases continuously as technologies evolve, as processes adapt to them and to an ever more competitive market. More than ever, the increments of time spent on retrieving important business documents with relevant information for the company and the individual collaborator add up to significant costs and loss of potential value. The proponent of this work is Finantech, a Porto-based software company focused on the financial sector, where the business-environment work was carried out. They have identified a gap in their internal information systems, namely the lack of structure in the storage of documentation related to administrative services, finances and projects, which this work aims to fill. To this purpose and as a special requirement, an ontology-based approach was employed for the modeling and structured storing of the documentation. A review of the state of the art in ontologies and Electronic Document Management was conducted, followed by an analysis of the internal systems and processes of the company, domain model design and creation as an ontology, quad store mapping and querying, document management client development and internal testing with participants from the company. As a result of these activities, a working prototype was delivered, including a database (which communicates with the company's working systems), loaded with the created structure and mock documents, a web service that abstracts the queries to the database and a web client used to manage and search for documents.