Burnout in hostels: How it shapes workers’ perceptions of human resources practices
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10071/27642 |
Resumo: | There are scarce results on burnout in such organizations as hostels and how it influences workers’ perceptions of their companies. Therefore, this study aims to analyze burnout of hostel workers and assess how it influences their perceptions of the type of leadership, the kind of support, the existence of feedback sessions, the organizational climate, and the quality of T&D programs. Data were collected from 96 employees of Portuguese hostels; existing validated measures were adapted from relevant literature. A pilot test was conducted to ensure the accuracy of the measures according to the target population. A PLS analysis of survey data provided the following results. Burnout plays a negative role in employees' overall acknowledgment of the organization and their sense of satisfaction and loyalty toward it. Specifically, the most substantial negative effects of burnout were on feedback quality, manager support, and organizational climate (? = –0.557; –0.549; –0.542, p < 0.001, respectively). Furthermore, the indirect and negative effect of burnout on employee loyalty and employee satisfaction was also verified (? = –0.415; –0.418, p < 0.001, respectively). Therefore, managers can elaborate well-designed and applied practices based on these factors. Finally, this paper also discusses future research recommendations. |
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Burnout in hostels: How it shapes workers’ perceptions of human resources practicesHostelsEmpowering leadershipFeedback qualityManager supportOrganizational climateThere are scarce results on burnout in such organizations as hostels and how it influences workers’ perceptions of their companies. Therefore, this study aims to analyze burnout of hostel workers and assess how it influences their perceptions of the type of leadership, the kind of support, the existence of feedback sessions, the organizational climate, and the quality of T&D programs. Data were collected from 96 employees of Portuguese hostels; existing validated measures were adapted from relevant literature. A pilot test was conducted to ensure the accuracy of the measures according to the target population. A PLS analysis of survey data provided the following results. Burnout plays a negative role in employees' overall acknowledgment of the organization and their sense of satisfaction and loyalty toward it. Specifically, the most substantial negative effects of burnout were on feedback quality, manager support, and organizational climate (? = –0.557; –0.549; –0.542, p < 0.001, respectively). Furthermore, the indirect and negative effect of burnout on employee loyalty and employee satisfaction was also verified (? = –0.415; –0.418, p < 0.001, respectively). Therefore, managers can elaborate well-designed and applied practices based on these factors. Finally, this paper also discusses future research recommendations.LLC CPC Business Perspectives2023-01-31T13:14:56Z2022-01-01T00:00:00Z20222023-01-31T13:13:53Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10071/27642eng1727-705110.21511/ppm.20(4).2022.29Santos, M. E.Dias, Á.Patuleia, M.info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:46:38Zoai:repositorio.iscte-iul.pt:10071/27642Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:22:30.026287Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Burnout in hostels: How it shapes workers’ perceptions of human resources practices |
title |
Burnout in hostels: How it shapes workers’ perceptions of human resources practices |
spellingShingle |
Burnout in hostels: How it shapes workers’ perceptions of human resources practices Santos, M. E. Hostels Empowering leadership Feedback quality Manager support Organizational climate |
title_short |
Burnout in hostels: How it shapes workers’ perceptions of human resources practices |
title_full |
Burnout in hostels: How it shapes workers’ perceptions of human resources practices |
title_fullStr |
Burnout in hostels: How it shapes workers’ perceptions of human resources practices |
title_full_unstemmed |
Burnout in hostels: How it shapes workers’ perceptions of human resources practices |
title_sort |
Burnout in hostels: How it shapes workers’ perceptions of human resources practices |
author |
Santos, M. E. |
author_facet |
Santos, M. E. Dias, Á. Patuleia, M. |
author_role |
author |
author2 |
Dias, Á. Patuleia, M. |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Santos, M. E. Dias, Á. Patuleia, M. |
dc.subject.por.fl_str_mv |
Hostels Empowering leadership Feedback quality Manager support Organizational climate |
topic |
Hostels Empowering leadership Feedback quality Manager support Organizational climate |
description |
There are scarce results on burnout in such organizations as hostels and how it influences workers’ perceptions of their companies. Therefore, this study aims to analyze burnout of hostel workers and assess how it influences their perceptions of the type of leadership, the kind of support, the existence of feedback sessions, the organizational climate, and the quality of T&D programs. Data were collected from 96 employees of Portuguese hostels; existing validated measures were adapted from relevant literature. A pilot test was conducted to ensure the accuracy of the measures according to the target population. A PLS analysis of survey data provided the following results. Burnout plays a negative role in employees' overall acknowledgment of the organization and their sense of satisfaction and loyalty toward it. Specifically, the most substantial negative effects of burnout were on feedback quality, manager support, and organizational climate (? = –0.557; –0.549; –0.542, p < 0.001, respectively). Furthermore, the indirect and negative effect of burnout on employee loyalty and employee satisfaction was also verified (? = –0.415; –0.418, p < 0.001, respectively). Therefore, managers can elaborate well-designed and applied practices based on these factors. Finally, this paper also discusses future research recommendations. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-01-01T00:00:00Z 2022 2023-01-31T13:14:56Z 2023-01-31T13:13:53Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10071/27642 |
url |
http://hdl.handle.net/10071/27642 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
1727-7051 10.21511/ppm.20(4).2022.29 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
LLC CPC Business Perspectives |
publisher.none.fl_str_mv |
LLC CPC Business Perspectives |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799134786733735936 |