How managers motivate their employees in uncertain times: a study on the Maputo hospitality market

Detalhes bibliográficos
Autor(a) principal: Pino, Guillermo Rodríguez
Data de Publicação: 2021
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/140124
Resumo: The aim of this work was to understand which tools managers use to keep their employees motivated within the context of Mozambican hospitality companies. Findings revealed that there is a consensus regarding the importance of trainings and education, as well as the one of monetary rewards and of acknowledging people, which is only partially aligned with what previous research identified as key motivators for hospitality employees. This study contributes to literature about employee motivation, as it offers a management perspective and a context of difficulty in business due to the pandemic and the travel restrictions that it causes.
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spelling How managers motivate their employees in uncertain times: a study on the Maputo hospitality marketMozambiqueHuman resources managementHospitalityEmployee engagementEmployee motivationEmployer brandingDomínio/Área Científica::Ciências Sociais::Economia e GestãoThe aim of this work was to understand which tools managers use to keep their employees motivated within the context of Mozambican hospitality companies. Findings revealed that there is a consensus regarding the importance of trainings and education, as well as the one of monetary rewards and of acknowledging people, which is only partially aligned with what previous research identified as key motivators for hospitality employees. This study contributes to literature about employee motivation, as it offers a management perspective and a context of difficulty in business due to the pandemic and the travel restrictions that it causes.Guerreiro, SérgioMajor, EuclidesRUNPino, Guillermo Rodríguez2022-01-182021-12-172025-12-17T00:00:00Z2022-01-18T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/140124TID:202997448enginfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:17:10Zoai:run.unl.pt:10362/140124Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:49:33.940764Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv How managers motivate their employees in uncertain times: a study on the Maputo hospitality market
title How managers motivate their employees in uncertain times: a study on the Maputo hospitality market
spellingShingle How managers motivate their employees in uncertain times: a study on the Maputo hospitality market
Pino, Guillermo Rodríguez
Mozambique
Human resources management
Hospitality
Employee engagement
Employee motivation
Employer branding
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
title_short How managers motivate their employees in uncertain times: a study on the Maputo hospitality market
title_full How managers motivate their employees in uncertain times: a study on the Maputo hospitality market
title_fullStr How managers motivate their employees in uncertain times: a study on the Maputo hospitality market
title_full_unstemmed How managers motivate their employees in uncertain times: a study on the Maputo hospitality market
title_sort How managers motivate their employees in uncertain times: a study on the Maputo hospitality market
author Pino, Guillermo Rodríguez
author_facet Pino, Guillermo Rodríguez
author_role author
dc.contributor.none.fl_str_mv Guerreiro, Sérgio
Major, Euclides
RUN
dc.contributor.author.fl_str_mv Pino, Guillermo Rodríguez
dc.subject.por.fl_str_mv Mozambique
Human resources management
Hospitality
Employee engagement
Employee motivation
Employer branding
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
topic Mozambique
Human resources management
Hospitality
Employee engagement
Employee motivation
Employer branding
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
description The aim of this work was to understand which tools managers use to keep their employees motivated within the context of Mozambican hospitality companies. Findings revealed that there is a consensus regarding the importance of trainings and education, as well as the one of monetary rewards and of acknowledging people, which is only partially aligned with what previous research identified as key motivators for hospitality employees. This study contributes to literature about employee motivation, as it offers a management perspective and a context of difficulty in business due to the pandemic and the travel restrictions that it causes.
publishDate 2021
dc.date.none.fl_str_mv 2021-12-17
2022-01-18
2022-01-18T00:00:00Z
2025-12-17T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/140124
TID:202997448
url http://hdl.handle.net/10362/140124
identifier_str_mv TID:202997448
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/embargoedAccess
eu_rights_str_mv embargoedAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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