Assédio moral numa estrutura autárquica

Detalhes bibliográficos
Autor(a) principal: Constantino, Tânia Cristina Letras
Data de Publicação: 2012
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.26/4599
Resumo: Dissertação de Mestrado em Segurança e Higiene no Trabalho
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spelling Assédio moral numa estrutura autárquicaAssédio moralConsequênciasAgressorVitimaMSHTMoral harassmentConsequencesAssaultVictimDissertação de Mestrado em Segurança e Higiene no TrabalhoO nosso estudo teve como objectivo avaliar a existência, intensidade e frequência de condutas de assédio moral, bem como suas consequências nos trabalhadores que desenvolvem as suas actividades numa Estrutura Autárquica situada na Margem Sul do Tejo. A amostra produtora de dados é constituída por 100 indivíduos, dos quais 42% são do género masculino e 51% do género feminino. Os dados foram recolhidos em dois momentos o primeiro através do Questionário sobre Assédio Moral (QAM) e o segundo momento através de uma entrevista efectuada a alguns responsáveis da autarquia. Os dados obtidos revelam a existência, em percentagens pouco expressivas, de diversos tipos de ataques: laborais ao nível da distribuição de tarefas e das condições de trabalho, bem como criticas insidiosas sobre as actividades profissionais das vitimas; às relações sociais durante as actividades de trabalho, através de isolamento, desconsideração pessoal e ofensas à vida privada; à saúde mental; ataques físicos; verbais, quer explícitos, quer implícitos; raciais; religiosos e políticos, e ainda de natureza sexual. Foram identificadas as direcções do assédio, bem como o tempo de duração e os apoios recebidos. Neste trabalho, procurámos ainda identificar os efeitos nas vítimas e o modo como lidam com a situação, como também apresentamos a leitura de alguns responsáveis da autarquia sobre esta problemática.The purpose of this study is to evaluate the intensity, frequency of the moral harassment conducts, as well as to its consequences in workers that carry their activities in an autarchy structure, in the south shore of the Tejo's River. The data's productive specimen is constituted by 100 individuals, 42% male and 51% females. The data were collected between two periods: the 1st one was gathered through a questionnaire concerning the moral harassment (QAM); while the 2nd period was gathered through an interview with the top representatives of the autarchy. The data reached revealed, in percentages not that significant, several types of assaults: in the working matter, the sieges happened during the distribution of chores as well as in the condition of work, with insidious criticism around the professional activities of the victims; another kind of assault were over social relations during work, through seclusion, personal slight and offenses of their personal life; other attacks to their mental health, physical, verbal (whether explicit or implicit), racial, religious or politics, and as to their sexual nature. We identify the types of harassment, as well as the duration and supports received by the victims. In this written work, we sought the effects in victims and how they deal with it, presenting some reading material concerning this problem provided by the top responsible of the autarchy.Escola Superior de Ciências EmpresariaisPereira, OdeteRepositório ComumConstantino, Tânia Cristina Letras2013-07-25T09:04:13Z20122012-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/vnd.ms-excelapplication/pdfapplication/pdfapplication/pdfapplication/pdfapplication/pdfapplication/pdfapplication/pdfapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/vnd.ms-excelapplication/octet-streamapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/octet-streamapplication/vnd.ms-excelapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/vnd.ms-excelapplication/octet-streamapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/vnd.ms-excelapplication/octet-streamapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/vnd.ms-excelapplication/vnd.ms-excelapplication/octet-streamapplication/octet-streamapplication/octet-streamapplication/vnd.ms-excelapplication/octet-streamapplication/octet-streamhttp://hdl.handle.net/10400.26/4599porinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-21T09:49:49Zoai:comum.rcaap.pt:10400.26/4599Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T23:06:02.163999Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Assédio moral numa estrutura autárquica
title Assédio moral numa estrutura autárquica
spellingShingle Assédio moral numa estrutura autárquica
Constantino, Tânia Cristina Letras
Assédio moral
Consequências
Agressor
Vitima
MSHT
Moral harassment
Consequences
Assault
Victim
title_short Assédio moral numa estrutura autárquica
title_full Assédio moral numa estrutura autárquica
title_fullStr Assédio moral numa estrutura autárquica
title_full_unstemmed Assédio moral numa estrutura autárquica
title_sort Assédio moral numa estrutura autárquica
author Constantino, Tânia Cristina Letras
author_facet Constantino, Tânia Cristina Letras
author_role author
dc.contributor.none.fl_str_mv Pereira, Odete
Repositório Comum
dc.contributor.author.fl_str_mv Constantino, Tânia Cristina Letras
dc.subject.por.fl_str_mv Assédio moral
Consequências
Agressor
Vitima
MSHT
Moral harassment
Consequences
Assault
Victim
topic Assédio moral
Consequências
Agressor
Vitima
MSHT
Moral harassment
Consequences
Assault
Victim
description Dissertação de Mestrado em Segurança e Higiene no Trabalho
publishDate 2012
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2013-07-25T09:04:13Z
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