Healthcare professionals´ perspectives about burnout: a qualitative study

• Autor(a) principal: Araújo, Ana Margarida Pires Carvalho
• Data de Publicação: 2023
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10400.22/24885
• topic: Mental health; Health professionals; Burnout

Health professionals play a fundamental role in the community, facing significant challenges on a daily basis in their professional activities. However, the demanding nature of their profession, coupled with precarious working conditions, especially at the organizational level, makes them a population susceptible to the development of occupational diseases, among them burnout. Therefore, this study aims to explore the main factors that lead to burnout in health professionals and understand how they deal with them, with the main objective of identifying strategies to implement in health services. This qualitative study was carried out using semi-structured interviews with 12 healthcare professionals. The interviews were subjected to a thematic analysis using WebQDA software. The thematic analysis identified several factors that play a significant role in preventing/mitigating burnout, thus promoting the well-being of professionals. These include support from family and friends, organizational support, participation in activities that promote well-being and personal skills for dealing with stress. The results obtained made it possible to develop strategic guidelines for health services to prevent and mitigate burnout.