IT governance for public universities: proposal for a framework using design science research

• Autor(a) principal: Bianchi, Isaías Scalabrin
• Data de Publicação: 2015
• Outros Autores: Sousa, Rui Dinis
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/1822/52946
• topic: Famework IT; IT governance; Universties

Universities are complex organizations dependent on information technology. Their technological infrastructure consists of a variety of applications, different platforms, academic systems, cloud applications and heterogeneous technologies. The goals and objectives of a university are different from traditional organizations. As organizations aim to generate economic value and reduce costs, the universities, the public ones, are particularly concerned with generating, sharing and transferring knowledge to the society that support them. In this way, IT support to core activities such as research and teaching require appropriate IT governance mechanisms making use of frameworks and maturity models. The literature presents a variety of frameworks to help organizations implement IT governance. However, these frameworks are complex, complicated and difficult to interpret and use. Organizations usually choose to develop their frameworks considering their features and business reality. This work highlights of the importance of developing an IT governance framework specifically to the context of the university, and delineates a set of steps for a proposal building upon identification mechanisms, techniques and IT governance tools used in universities of different countries. In this way, this article purpose a development framework using the method design science research.