Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group

Detalhes bibliográficos
Autor(a) principal: Nogueiro, Teresa
Data de Publicação: 2016
Outros Autores: Saraiva, Margarida, Jorge, Fatima
Tipo de documento: Artigo
Idioma: por
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10174/20181
Resumo: The relationship between the themes of Total Quality Management (TQM) and Social Responsibility (CSR) through the concepts, approaches and models of excellence is a reality of sustainable and stable companies. Being organizations, people, act correctly and rightly do in society go through a quality management and social responsibility thereof. It is based on these two philosophies (Total Quality Management and Corporate Social Responsibility), which developed this literature review work, essentially based on a relational analysis in two papers, namely: "TQM and CSR Nexus" by Ghobadian et al. (2007) and "The Corporate Social Responsibility Audit Within the Quality Management Framework," de Kok et al. (2001) and applied to an organizational situation in concrete: the Nabeiro Delta Cafés Group - SGPS, SA.
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spelling Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés GroupTotal Quality Management (TQM)Models of ExcellenceCorporate Social Responsibility (CSR)SustainabilityThe relationship between the themes of Total Quality Management (TQM) and Social Responsibility (CSR) through the concepts, approaches and models of excellence is a reality of sustainable and stable companies. Being organizations, people, act correctly and rightly do in society go through a quality management and social responsibility thereof. It is based on these two philosophies (Total Quality Management and Corporate Social Responsibility), which developed this literature review work, essentially based on a relational analysis in two papers, namely: "TQM and CSR Nexus" by Ghobadian et al. (2007) and "The Corporate Social Responsibility Audit Within the Quality Management Framework," de Kok et al. (2001) and applied to an organizational situation in concrete: the Nabeiro Delta Cafés Group - SGPS, SA.International Conference on Quality Engineering and Management2017-01-30T11:22:36Z2017-01-302016-07-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articlehttp://hdl.handle.net/10174/20181http://hdl.handle.net/10174/20181porNogueiro, T., Saraiva, M. and Jorge, F. (2016) “Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group”, in Proceedings Book of the 2nd International Conference on Quality Engineering and Management 2016, Sampaio, Paulo; Domingues, Pedro; Barros, Síria; Carvalho, André; Casadesús, Marti; Costa, Acácio; Fernandes, Ana Cristina; Marimon, Frederic; Melo, Mónica; Oliveira, Rui; Pires, António Ramos; Saraiva, Pedro. (Editors), pp. 473-491. International Conference on Quality Engineering and Management. ISBN: 978-989-20-6814-5. University of Minho, Guimarães - Portugal, 13-15 de july.978-989-20-6814-5http://apolo.dps.uminho.pt/icqem/2016/icqem16_proceedingsbook.pdftpn@uevora.ptmsaraiva@uevora.ptmfj@uevora.pt665Nogueiro, TeresaSaraiva, MargaridaJorge, Fatimainfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-03T19:10:00Zoai:dspace.uevora.pt:10174/20181Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T01:11:46.288479Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group
title Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group
spellingShingle Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group
Nogueiro, Teresa
Total Quality Management (TQM)
Models of Excellence
Corporate Social Responsibility (CSR)
Sustainability
title_short Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group
title_full Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group
title_fullStr Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group
title_full_unstemmed Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group
title_sort Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group
author Nogueiro, Teresa
author_facet Nogueiro, Teresa
Saraiva, Margarida
Jorge, Fatima
author_role author
author2 Saraiva, Margarida
Jorge, Fatima
author2_role author
author
dc.contributor.author.fl_str_mv Nogueiro, Teresa
Saraiva, Margarida
Jorge, Fatima
dc.subject.por.fl_str_mv Total Quality Management (TQM)
Models of Excellence
Corporate Social Responsibility (CSR)
Sustainability
topic Total Quality Management (TQM)
Models of Excellence
Corporate Social Responsibility (CSR)
Sustainability
description The relationship between the themes of Total Quality Management (TQM) and Social Responsibility (CSR) through the concepts, approaches and models of excellence is a reality of sustainable and stable companies. Being organizations, people, act correctly and rightly do in society go through a quality management and social responsibility thereof. It is based on these two philosophies (Total Quality Management and Corporate Social Responsibility), which developed this literature review work, essentially based on a relational analysis in two papers, namely: "TQM and CSR Nexus" by Ghobadian et al. (2007) and "The Corporate Social Responsibility Audit Within the Quality Management Framework," de Kok et al. (2001) and applied to an organizational situation in concrete: the Nabeiro Delta Cafés Group - SGPS, SA.
publishDate 2016
dc.date.none.fl_str_mv 2016-07-01T00:00:00Z
2017-01-30T11:22:36Z
2017-01-30
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10174/20181
http://hdl.handle.net/10174/20181
url http://hdl.handle.net/10174/20181
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv Nogueiro, T., Saraiva, M. and Jorge, F. (2016) “Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group”, in Proceedings Book of the 2nd International Conference on Quality Engineering and Management 2016, Sampaio, Paulo; Domingues, Pedro; Barros, Síria; Carvalho, André; Casadesús, Marti; Costa, Acácio; Fernandes, Ana Cristina; Marimon, Frederic; Melo, Mónica; Oliveira, Rui; Pires, António Ramos; Saraiva, Pedro. (Editors), pp. 473-491. International Conference on Quality Engineering and Management. ISBN: 978-989-20-6814-5. University of Minho, Guimarães - Portugal, 13-15 de july.
978-989-20-6814-5
http://apolo.dps.uminho.pt/icqem/2016/icqem16_proceedingsbook.pdf
tpn@uevora.pt
msaraiva@uevora.pt
mfj@uevora.pt
665
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv International Conference on Quality Engineering and Management
publisher.none.fl_str_mv International Conference on Quality Engineering and Management
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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