Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group
Autor(a) principal: | |
---|---|
Data de Publicação: | 2016 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10174/20181 |
Resumo: | The relationship between the themes of Total Quality Management (TQM) and Social Responsibility (CSR) through the concepts, approaches and models of excellence is a reality of sustainable and stable companies. Being organizations, people, act correctly and rightly do in society go through a quality management and social responsibility thereof. It is based on these two philosophies (Total Quality Management and Corporate Social Responsibility), which developed this literature review work, essentially based on a relational analysis in two papers, namely: "TQM and CSR Nexus" by Ghobadian et al. (2007) and "The Corporate Social Responsibility Audit Within the Quality Management Framework," de Kok et al. (2001) and applied to an organizational situation in concrete: the Nabeiro Delta Cafés Group - SGPS, SA. |
id |
RCAP_61202f08bc9f1863a24f14447c2fe6e9 |
---|---|
oai_identifier_str |
oai:dspace.uevora.pt:10174/20181 |
network_acronym_str |
RCAP |
network_name_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository_id_str |
7160 |
spelling |
Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés GroupTotal Quality Management (TQM)Models of ExcellenceCorporate Social Responsibility (CSR)SustainabilityThe relationship between the themes of Total Quality Management (TQM) and Social Responsibility (CSR) through the concepts, approaches and models of excellence is a reality of sustainable and stable companies. Being organizations, people, act correctly and rightly do in society go through a quality management and social responsibility thereof. It is based on these two philosophies (Total Quality Management and Corporate Social Responsibility), which developed this literature review work, essentially based on a relational analysis in two papers, namely: "TQM and CSR Nexus" by Ghobadian et al. (2007) and "The Corporate Social Responsibility Audit Within the Quality Management Framework," de Kok et al. (2001) and applied to an organizational situation in concrete: the Nabeiro Delta Cafés Group - SGPS, SA.International Conference on Quality Engineering and Management2017-01-30T11:22:36Z2017-01-302016-07-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articlehttp://hdl.handle.net/10174/20181http://hdl.handle.net/10174/20181porNogueiro, T., Saraiva, M. and Jorge, F. (2016) “Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group”, in Proceedings Book of the 2nd International Conference on Quality Engineering and Management 2016, Sampaio, Paulo; Domingues, Pedro; Barros, Síria; Carvalho, André; Casadesús, Marti; Costa, Acácio; Fernandes, Ana Cristina; Marimon, Frederic; Melo, Mónica; Oliveira, Rui; Pires, António Ramos; Saraiva, Pedro. (Editors), pp. 473-491. International Conference on Quality Engineering and Management. ISBN: 978-989-20-6814-5. University of Minho, Guimarães - Portugal, 13-15 de july.978-989-20-6814-5http://apolo.dps.uminho.pt/icqem/2016/icqem16_proceedingsbook.pdftpn@uevora.ptmsaraiva@uevora.ptmfj@uevora.pt665Nogueiro, TeresaSaraiva, MargaridaJorge, Fatimainfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-03T19:10:00Zoai:dspace.uevora.pt:10174/20181Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T01:11:46.288479Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group |
title |
Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group |
spellingShingle |
Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group Nogueiro, Teresa Total Quality Management (TQM) Models of Excellence Corporate Social Responsibility (CSR) Sustainability |
title_short |
Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group |
title_full |
Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group |
title_fullStr |
Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group |
title_full_unstemmed |
Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group |
title_sort |
Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group |
author |
Nogueiro, Teresa |
author_facet |
Nogueiro, Teresa Saraiva, Margarida Jorge, Fatima |
author_role |
author |
author2 |
Saraiva, Margarida Jorge, Fatima |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Nogueiro, Teresa Saraiva, Margarida Jorge, Fatima |
dc.subject.por.fl_str_mv |
Total Quality Management (TQM) Models of Excellence Corporate Social Responsibility (CSR) Sustainability |
topic |
Total Quality Management (TQM) Models of Excellence Corporate Social Responsibility (CSR) Sustainability |
description |
The relationship between the themes of Total Quality Management (TQM) and Social Responsibility (CSR) through the concepts, approaches and models of excellence is a reality of sustainable and stable companies. Being organizations, people, act correctly and rightly do in society go through a quality management and social responsibility thereof. It is based on these two philosophies (Total Quality Management and Corporate Social Responsibility), which developed this literature review work, essentially based on a relational analysis in two papers, namely: "TQM and CSR Nexus" by Ghobadian et al. (2007) and "The Corporate Social Responsibility Audit Within the Quality Management Framework," de Kok et al. (2001) and applied to an organizational situation in concrete: the Nabeiro Delta Cafés Group - SGPS, SA. |
publishDate |
2016 |
dc.date.none.fl_str_mv |
2016-07-01T00:00:00Z 2017-01-30T11:22:36Z 2017-01-30 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10174/20181 http://hdl.handle.net/10174/20181 |
url |
http://hdl.handle.net/10174/20181 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
Nogueiro, T., Saraiva, M. and Jorge, F. (2016) “Total Quality Management and Corporate Social Responsibility. Literature review. The case of Nabeiro Delta Cafés Group”, in Proceedings Book of the 2nd International Conference on Quality Engineering and Management 2016, Sampaio, Paulo; Domingues, Pedro; Barros, Síria; Carvalho, André; Casadesús, Marti; Costa, Acácio; Fernandes, Ana Cristina; Marimon, Frederic; Melo, Mónica; Oliveira, Rui; Pires, António Ramos; Saraiva, Pedro. (Editors), pp. 473-491. International Conference on Quality Engineering and Management. ISBN: 978-989-20-6814-5. University of Minho, Guimarães - Portugal, 13-15 de july. 978-989-20-6814-5 http://apolo.dps.uminho.pt/icqem/2016/icqem16_proceedingsbook.pdf tpn@uevora.pt msaraiva@uevora.pt mfj@uevora.pt 665 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.publisher.none.fl_str_mv |
International Conference on Quality Engineering and Management |
publisher.none.fl_str_mv |
International Conference on Quality Engineering and Management |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
|
_version_ |
1799136599437475840 |