Global decision support for airport performance and efficiency assessment

Detalhes bibliográficos
Autor(a) principal: Baltazar, Maria
Data de Publicação: 2018
Outros Autores: Rosa, Tiago, Silva, Jorge
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.6/9443
Resumo: Airport benchmarking depends on airport performance and efficiency indicators, and it is an important issue for business, operational management, regulatory agencies, airlines and passengers. Using the MACBETH (Measuring Attractiveness by a Categorical Based Evaluation Technique) approach, a hierarchical additive value model is constructed with criteria weights and value scales derived from expert's judgments (obtained by an online survey) and by comparison of different reference levels and profiles of performance. This model measures airport performance and efficiency and also peer benchmarks it within a set of direct competitors or self-benchmarks itself during a specified period. GDS (Global Decision Support) model outputs, integrated into a management system, allows the identification of deficiencies requiring urgent intervention and corrective measures for its continuous improvement.
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spelling Global decision support for airport performance and efficiency assessmentDecision supportAirport performance and efficiencyMACBETHAirport benchmarking depends on airport performance and efficiency indicators, and it is an important issue for business, operational management, regulatory agencies, airlines and passengers. Using the MACBETH (Measuring Attractiveness by a Categorical Based Evaluation Technique) approach, a hierarchical additive value model is constructed with criteria weights and value scales derived from expert's judgments (obtained by an online survey) and by comparison of different reference levels and profiles of performance. This model measures airport performance and efficiency and also peer benchmarks it within a set of direct competitors or self-benchmarks itself during a specified period. GDS (Global Decision Support) model outputs, integrated into a management system, allows the identification of deficiencies requiring urgent intervention and corrective measures for its continuous improvement.uBibliorumBaltazar, MariaRosa, TiagoSilva, Jorge2020-02-21T12:09:23Z20182018-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.6/9443eng10.1016/j.jairtraman.2018.04.009info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-12-15T09:50:27Zoai:ubibliorum.ubi.pt:10400.6/9443Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T00:49:33.396363Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Global decision support for airport performance and efficiency assessment
title Global decision support for airport performance and efficiency assessment
spellingShingle Global decision support for airport performance and efficiency assessment
Baltazar, Maria
Decision support
Airport performance and efficiency
MACBETH
title_short Global decision support for airport performance and efficiency assessment
title_full Global decision support for airport performance and efficiency assessment
title_fullStr Global decision support for airport performance and efficiency assessment
title_full_unstemmed Global decision support for airport performance and efficiency assessment
title_sort Global decision support for airport performance and efficiency assessment
author Baltazar, Maria
author_facet Baltazar, Maria
Rosa, Tiago
Silva, Jorge
author_role author
author2 Rosa, Tiago
Silva, Jorge
author2_role author
author
dc.contributor.none.fl_str_mv uBibliorum
dc.contributor.author.fl_str_mv Baltazar, Maria
Rosa, Tiago
Silva, Jorge
dc.subject.por.fl_str_mv Decision support
Airport performance and efficiency
MACBETH
topic Decision support
Airport performance and efficiency
MACBETH
description Airport benchmarking depends on airport performance and efficiency indicators, and it is an important issue for business, operational management, regulatory agencies, airlines and passengers. Using the MACBETH (Measuring Attractiveness by a Categorical Based Evaluation Technique) approach, a hierarchical additive value model is constructed with criteria weights and value scales derived from expert's judgments (obtained by an online survey) and by comparison of different reference levels and profiles of performance. This model measures airport performance and efficiency and also peer benchmarks it within a set of direct competitors or self-benchmarks itself during a specified period. GDS (Global Decision Support) model outputs, integrated into a management system, allows the identification of deficiencies requiring urgent intervention and corrective measures for its continuous improvement.
publishDate 2018
dc.date.none.fl_str_mv 2018
2018-01-01T00:00:00Z
2020-02-21T12:09:23Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.6/9443
url http://hdl.handle.net/10400.6/9443
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1016/j.jairtraman.2018.04.009
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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