Reframing reverse logistics, reducing costs

Detalhes bibliográficos
Autor(a) principal: Fonseca, Pedro Alexandre de Oliveira
Data de Publicação: 2013
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/11624
Resumo: A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics
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spelling Reframing reverse logistics, reducing costsReverse logisticsDispatch process improvementOperational standardizationLogistic rationalizationA Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and EconomicsThis paper studies the possible changes on the reverse logistics chain at Worten, the leading Portuguese electronics retailer, in order to further decrease costs while keeping service level high standards. Along this study different solutions are presented which comprise different operational levels such as: process improvement, rationalization of resources utilized, and transports rationalization. By recurring to the data gathered from 10 Worten stores regarding interviews, and activity costing plus the analysis of 295,506 transport movements from 2012, it was determined that there is value up to 250,000 euros to be captured only by standardizing, improving and reframing current reverse logistic processes undertaken by Worten.NSBE - UNLMarques, CarlosRUNFonseca, Pedro Alexandre de Oliveira2017-03-14T01:30:16Z2013-062013-06-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/11624enginfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T03:46:12Zoai:run.unl.pt:10362/11624Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:20:25.879875Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Reframing reverse logistics, reducing costs
title Reframing reverse logistics, reducing costs
spellingShingle Reframing reverse logistics, reducing costs
Fonseca, Pedro Alexandre de Oliveira
Reverse logistics
Dispatch process improvement
Operational standardization
Logistic rationalization
title_short Reframing reverse logistics, reducing costs
title_full Reframing reverse logistics, reducing costs
title_fullStr Reframing reverse logistics, reducing costs
title_full_unstemmed Reframing reverse logistics, reducing costs
title_sort Reframing reverse logistics, reducing costs
author Fonseca, Pedro Alexandre de Oliveira
author_facet Fonseca, Pedro Alexandre de Oliveira
author_role author
dc.contributor.none.fl_str_mv Marques, Carlos
RUN
dc.contributor.author.fl_str_mv Fonseca, Pedro Alexandre de Oliveira
dc.subject.por.fl_str_mv Reverse logistics
Dispatch process improvement
Operational standardization
Logistic rationalization
topic Reverse logistics
Dispatch process improvement
Operational standardization
Logistic rationalization
description A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics
publishDate 2013
dc.date.none.fl_str_mv 2013-06
2013-06-01T00:00:00Z
2017-03-14T01:30:16Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/11624
url http://hdl.handle.net/10362/11624
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/embargoedAccess
eu_rights_str_mv embargoedAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv NSBE - UNL
publisher.none.fl_str_mv NSBE - UNL
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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