Using Case Based Reasoning and principled negotiation to provide decision support for dispute resolution
Autor(a) principal: | |
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Data de Publicação: | 2013 |
Outros Autores: | , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/1822/26555 |
Resumo: | The growing use of Information Technology in the commercial arena leads to an urgent need to find alternatives to traditional dispute resolution. New tools from fields such as Artificial Intelligence should be considered in the process of developing novel Online Dispute Resolution platforms, in order to make the ligation process simpler, faster and conform with the new virtual environments. In this work, we describe UMCourt, a project built around two sub-fields of Artificial Intelligence research: Multi-agent Systems and Case-based Reasoning, aimed at fostering the development of tools for Online Dispute Resolution. This is then used to accomplish several objectives, from suggesting solutions to new disputes based on the observation of past similar disputes, to the improvement of the negotiation and mediation processes that may follow. The main objective of this work is to develop autonomous tools that can increase the effectiveness of the dispute resolution processes, namely by increasing the amount of meaningful information that is available for the parties. |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Using Case Based Reasoning and principled negotiation to provide decision support for dispute resolutionOn-line Dispute ResolutionNegotiationExpert systemCase-Based ReasoningInformation retrievalScience & TechnologyThe growing use of Information Technology in the commercial arena leads to an urgent need to find alternatives to traditional dispute resolution. New tools from fields such as Artificial Intelligence should be considered in the process of developing novel Online Dispute Resolution platforms, in order to make the ligation process simpler, faster and conform with the new virtual environments. In this work, we describe UMCourt, a project built around two sub-fields of Artificial Intelligence research: Multi-agent Systems and Case-based Reasoning, aimed at fostering the development of tools for Online Dispute Resolution. This is then used to accomplish several objectives, from suggesting solutions to new disputes based on the observation of past similar disputes, to the improvement of the negotiation and mediation processes that may follow. The main objective of this work is to develop autonomous tools that can increase the effectiveness of the dispute resolution processes, namely by increasing the amount of meaningful information that is available for the parties.The work described in this paper is included in TIARAC - Telematics and Artificial Intelligence in Alternative Conflict Resolution Project (PTDC/JUR/71354/2006), which is a research project supported by FCT (Science & Technology Foundation), Portugal. The work of Davide Carneiro is also supported by a doctoral grant by FCT (SFRH / BD / 64890 / 2009).SpringerUniversidade do MinhoCarneiro, Davide RuaNovais, PauloAndrade, Francisco Carneiro PachecoZeleznikow, JohnNeves, José20132013-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/1822/26555eng0219-137710.1007/s10115-012-0563-0http://link.springer.com/article/10.1007/s10115-012-0563-0info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-07-21T12:03:10Zoai:repositorium.sdum.uminho.pt:1822/26555Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T18:53:15.311356Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Using Case Based Reasoning and principled negotiation to provide decision support for dispute resolution |
title |
Using Case Based Reasoning and principled negotiation to provide decision support for dispute resolution |
spellingShingle |
Using Case Based Reasoning and principled negotiation to provide decision support for dispute resolution Carneiro, Davide Rua On-line Dispute Resolution Negotiation Expert system Case-Based Reasoning Information retrieval Science & Technology |
title_short |
Using Case Based Reasoning and principled negotiation to provide decision support for dispute resolution |
title_full |
Using Case Based Reasoning and principled negotiation to provide decision support for dispute resolution |
title_fullStr |
Using Case Based Reasoning and principled negotiation to provide decision support for dispute resolution |
title_full_unstemmed |
Using Case Based Reasoning and principled negotiation to provide decision support for dispute resolution |
title_sort |
Using Case Based Reasoning and principled negotiation to provide decision support for dispute resolution |
author |
Carneiro, Davide Rua |
author_facet |
Carneiro, Davide Rua Novais, Paulo Andrade, Francisco Carneiro Pacheco Zeleznikow, John Neves, José |
author_role |
author |
author2 |
Novais, Paulo Andrade, Francisco Carneiro Pacheco Zeleznikow, John Neves, José |
author2_role |
author author author author |
dc.contributor.none.fl_str_mv |
Universidade do Minho |
dc.contributor.author.fl_str_mv |
Carneiro, Davide Rua Novais, Paulo Andrade, Francisco Carneiro Pacheco Zeleznikow, John Neves, José |
dc.subject.por.fl_str_mv |
On-line Dispute Resolution Negotiation Expert system Case-Based Reasoning Information retrieval Science & Technology |
topic |
On-line Dispute Resolution Negotiation Expert system Case-Based Reasoning Information retrieval Science & Technology |
description |
The growing use of Information Technology in the commercial arena leads to an urgent need to find alternatives to traditional dispute resolution. New tools from fields such as Artificial Intelligence should be considered in the process of developing novel Online Dispute Resolution platforms, in order to make the ligation process simpler, faster and conform with the new virtual environments. In this work, we describe UMCourt, a project built around two sub-fields of Artificial Intelligence research: Multi-agent Systems and Case-based Reasoning, aimed at fostering the development of tools for Online Dispute Resolution. This is then used to accomplish several objectives, from suggesting solutions to new disputes based on the observation of past similar disputes, to the improvement of the negotiation and mediation processes that may follow. The main objective of this work is to develop autonomous tools that can increase the effectiveness of the dispute resolution processes, namely by increasing the amount of meaningful information that is available for the parties. |
publishDate |
2013 |
dc.date.none.fl_str_mv |
2013 2013-01-01T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/1822/26555 |
url |
http://hdl.handle.net/1822/26555 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
0219-1377 10.1007/s10115-012-0563-0 http://link.springer.com/article/10.1007/s10115-012-0563-0 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Springer |
publisher.none.fl_str_mv |
Springer |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799132311698014208 |