Cultural intelligence: Measuring the CQ level in a Portuguese university

• Autor(a) principal: Mesquita, Carlos Henrique da Silva
• Data de Publicação: 2021
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/24986
• topic: Cultural Intelligence (CQ); CQS; Cultura -- Culture; Intelligence; Inteligência Cultural (CQ); Inteligência

The objective of this thesis is to discover the cultural intelligence (CQ) level of ISCTE professors and their cross-cultural effectiveness through the comparison and validation of two constructs ICK & ECF two-factor model and the four-factor Cultural Intelligence Scale (CQS) using a self-report survey, involving Metacognitive, Cognitive, Motivational and Behavioral aspects. The respondents are professors in the University Institute of Lisbon – ISCTE-IUL, in Portugal. That is, professors with foreign experience and contact frequency with other cultures. The understanding of cultural intelligence (CQ), which according to Ang & Van Dyne (2008), and Earley & Ang (2003) is the capability to function effectively in intercultural contexts, is the core of this work. Therefore, one may find the theoretical part written chronologically with selected references by the researcher to build the conceptual framework. To support the empirical research a quantitative methodological analysis using SPPS was performed. Farther, the results are analyzed to identify more characteristics of the sample. Finally, findings shows that the original CQ model was the best one to analyze the data and the alternative model could not been validated. Also, surprisingly the time spent abroad and cultural intelligence do not have a significant relationship. This study delivered the cultural intelligence level and effectiveness of the university professor from ISCTE-IUL.