Advantages, limitations and solutions in the use of ERP systems (Enterprise Resource Planning). A case study in the hospitality industry

Detalhes bibliográficos
Autor(a) principal: Azevedo, Paula Serdeira
Data de Publicação: 2012
Outros Autores: Romão, Mário, Rebelo, Efigénio
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.1/1879
Resumo: Enterprise Resource Planning systems (ERP) have emerged as solutions oriented to manage organization´s resources in an integrated way. They allowed the automation of its department’s activities, made information available to users at the right time, supporting more accurately their decision-making needs. However, although the implementation of these systems has brought considerable benefits to users, they don’t cover all processes from all industries. Many organizations have recognized this limitation, and consequently felt the need to implement specific solutions to their industry, sector or line of business. From the collected case study business drivers and objectives, we then analyzed the advantages and limitations of ERP Systems in the hospitality industry, in order to understand how this industry uses ERP Systems and solves the challenge of integrating information spread through several heterogeneous information systems.
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spelling Advantages, limitations and solutions in the use of ERP systems (Enterprise Resource Planning). A case study in the hospitality industrySistemas ERPSistemas de informaçãoIntegração da informaçãoHotelariaTurismoEnterprise Resource Planning systems (ERP) have emerged as solutions oriented to manage organization´s resources in an integrated way. They allowed the automation of its department’s activities, made information available to users at the right time, supporting more accurately their decision-making needs. However, although the implementation of these systems has brought considerable benefits to users, they don’t cover all processes from all industries. Many organizations have recognized this limitation, and consequently felt the need to implement specific solutions to their industry, sector or line of business. From the collected case study business drivers and objectives, we then analyzed the advantages and limitations of ERP Systems in the hospitality industry, in order to understand how this industry uses ERP Systems and solves the challenge of integrating information spread through several heterogeneous information systems.ElsevierSapientiaAzevedo, Paula SerdeiraRomão, MárioRebelo, Efigénio2012-11-26T14:13:08Z2012-102012-10-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.1/1879eng978-989-97433-1-1AUT: PSC01247;info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-07-24T10:12:51Zoai:sapientia.ualg.pt:10400.1/1879Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T19:55:50.950001Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Advantages, limitations and solutions in the use of ERP systems (Enterprise Resource Planning). A case study in the hospitality industry
title Advantages, limitations and solutions in the use of ERP systems (Enterprise Resource Planning). A case study in the hospitality industry
spellingShingle Advantages, limitations and solutions in the use of ERP systems (Enterprise Resource Planning). A case study in the hospitality industry
Azevedo, Paula Serdeira
Sistemas ERP
Sistemas de informação
Integração da informação
Hotelaria
Turismo
title_short Advantages, limitations and solutions in the use of ERP systems (Enterprise Resource Planning). A case study in the hospitality industry
title_full Advantages, limitations and solutions in the use of ERP systems (Enterprise Resource Planning). A case study in the hospitality industry
title_fullStr Advantages, limitations and solutions in the use of ERP systems (Enterprise Resource Planning). A case study in the hospitality industry
title_full_unstemmed Advantages, limitations and solutions in the use of ERP systems (Enterprise Resource Planning). A case study in the hospitality industry
title_sort Advantages, limitations and solutions in the use of ERP systems (Enterprise Resource Planning). A case study in the hospitality industry
author Azevedo, Paula Serdeira
author_facet Azevedo, Paula Serdeira
Romão, Mário
Rebelo, Efigénio
author_role author
author2 Romão, Mário
Rebelo, Efigénio
author2_role author
author
dc.contributor.none.fl_str_mv Sapientia
dc.contributor.author.fl_str_mv Azevedo, Paula Serdeira
Romão, Mário
Rebelo, Efigénio
dc.subject.por.fl_str_mv Sistemas ERP
Sistemas de informação
Integração da informação
Hotelaria
Turismo
topic Sistemas ERP
Sistemas de informação
Integração da informação
Hotelaria
Turismo
description Enterprise Resource Planning systems (ERP) have emerged as solutions oriented to manage organization´s resources in an integrated way. They allowed the automation of its department’s activities, made information available to users at the right time, supporting more accurately their decision-making needs. However, although the implementation of these systems has brought considerable benefits to users, they don’t cover all processes from all industries. Many organizations have recognized this limitation, and consequently felt the need to implement specific solutions to their industry, sector or line of business. From the collected case study business drivers and objectives, we then analyzed the advantages and limitations of ERP Systems in the hospitality industry, in order to understand how this industry uses ERP Systems and solves the challenge of integrating information spread through several heterogeneous information systems.
publishDate 2012
dc.date.none.fl_str_mv 2012-11-26T14:13:08Z
2012-10
2012-10-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.1/1879
url http://hdl.handle.net/10400.1/1879
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 978-989-97433-1-1
AUT: PSC01247;
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Elsevier
publisher.none.fl_str_mv Elsevier
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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