How Does COVID-19 Fear Affect Job Insecurity and Stress for Hospitality Employees? A Moderated Mediation Model for Age and Financial Status
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582022000300007 |
Resumo: | Abstract This study aims to understand the integrated effect of COVID-19 fear, age, financial situation, and job insecurity on the perceived stress of employees of five-star hotels during the COVID-19 pandemic by proposing a moderated mediation model. A survey was administered to 631 hotel employees working in 22 different five-star hotels in Alanya, Turkey. Moderator, mediation, and moderated mediation relationships were tested with the SPSS macro PROCESS. It was found that COVID-19 fear has both direct and interactive effects on stress and job insecurity, and the indirect effect of COVID-19 fear on stress through job insecurity varies according to the age of the employees and their financial status. The results, which contribute to a better understanding of the effects of COVID-19 on hospitality employees, point out the importance of financial support (organisational and governmental) and transparent communication between the management and employees in times of crisis, such as the COVID-19 pandemic. It is also suggested that hotels should review their unpaid leave policies. The limitations of the study are discussed at the end. |
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How Does COVID-19 Fear Affect Job Insecurity and Stress for Hospitality Employees? A Moderated Mediation Model for Age and Financial StatusCOVID-19job insecuritystresshotel employeesmoderated mediationAbstract This study aims to understand the integrated effect of COVID-19 fear, age, financial situation, and job insecurity on the perceived stress of employees of five-star hotels during the COVID-19 pandemic by proposing a moderated mediation model. A survey was administered to 631 hotel employees working in 22 different five-star hotels in Alanya, Turkey. Moderator, mediation, and moderated mediation relationships were tested with the SPSS macro PROCESS. It was found that COVID-19 fear has both direct and interactive effects on stress and job insecurity, and the indirect effect of COVID-19 fear on stress through job insecurity varies according to the age of the employees and their financial status. The results, which contribute to a better understanding of the effects of COVID-19 on hospitality employees, point out the importance of financial support (organisational and governmental) and transparent communication between the management and employees in times of crisis, such as the COVID-19 pandemic. It is also suggested that hotels should review their unpaid leave policies. The limitations of the study are discussed at the end.Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve2022-09-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articletext/htmlhttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582022000300007Tourism & Management Studies v.18 n.3 2022reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttp://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582022000300007Unguren,EnginArslan,Serdarinfo:eu-repo/semantics/openAccess2024-02-06T17:29:18Zoai:scielo:S2182-84582022000300007Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T02:33:18.227944Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
How Does COVID-19 Fear Affect Job Insecurity and Stress for Hospitality Employees? A Moderated Mediation Model for Age and Financial Status |
title |
How Does COVID-19 Fear Affect Job Insecurity and Stress for Hospitality Employees? A Moderated Mediation Model for Age and Financial Status |
spellingShingle |
How Does COVID-19 Fear Affect Job Insecurity and Stress for Hospitality Employees? A Moderated Mediation Model for Age and Financial Status Unguren,Engin COVID-19 job insecurity stress hotel employees moderated mediation |
title_short |
How Does COVID-19 Fear Affect Job Insecurity and Stress for Hospitality Employees? A Moderated Mediation Model for Age and Financial Status |
title_full |
How Does COVID-19 Fear Affect Job Insecurity and Stress for Hospitality Employees? A Moderated Mediation Model for Age and Financial Status |
title_fullStr |
How Does COVID-19 Fear Affect Job Insecurity and Stress for Hospitality Employees? A Moderated Mediation Model for Age and Financial Status |
title_full_unstemmed |
How Does COVID-19 Fear Affect Job Insecurity and Stress for Hospitality Employees? A Moderated Mediation Model for Age and Financial Status |
title_sort |
How Does COVID-19 Fear Affect Job Insecurity and Stress for Hospitality Employees? A Moderated Mediation Model for Age and Financial Status |
author |
Unguren,Engin |
author_facet |
Unguren,Engin Arslan,Serdar |
author_role |
author |
author2 |
Arslan,Serdar |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Unguren,Engin Arslan,Serdar |
dc.subject.por.fl_str_mv |
COVID-19 job insecurity stress hotel employees moderated mediation |
topic |
COVID-19 job insecurity stress hotel employees moderated mediation |
description |
Abstract This study aims to understand the integrated effect of COVID-19 fear, age, financial situation, and job insecurity on the perceived stress of employees of five-star hotels during the COVID-19 pandemic by proposing a moderated mediation model. A survey was administered to 631 hotel employees working in 22 different five-star hotels in Alanya, Turkey. Moderator, mediation, and moderated mediation relationships were tested with the SPSS macro PROCESS. It was found that COVID-19 fear has both direct and interactive effects on stress and job insecurity, and the indirect effect of COVID-19 fear on stress through job insecurity varies according to the age of the employees and their financial status. The results, which contribute to a better understanding of the effects of COVID-19 on hospitality employees, point out the importance of financial support (organisational and governmental) and transparent communication between the management and employees in times of crisis, such as the COVID-19 pandemic. It is also suggested that hotels should review their unpaid leave policies. The limitations of the study are discussed at the end. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-09-01 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582022000300007 |
url |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582022000300007 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582022000300007 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/html |
dc.publisher.none.fl_str_mv |
Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve |
publisher.none.fl_str_mv |
Escola Superior de Gestão, Hotelaria e Turismo da Universidade do Algarve |
dc.source.none.fl_str_mv |
Tourism & Management Studies v.18 n.3 2022 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799137392338141184 |