Critical incident study on forgiveness in the organizational context
Autor(a) principal: | |
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Data de Publicação: | 2016 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10362/17182 |
Resumo: | Forgiveness has been subject of interest, mainly in the psychology fields of study. Relatively to the organizational context, this topic has been somehow put aside and settled as something that is purely an intra-individual phenomenon which organizations cannot force, or even stimulate. As conflicts are common within organizations and being often difficult to overcome, eyes have turned into the role forgiveness might take in this scenario. Despite forgiveness being accepted as an intrapersonal decision and a result of predisposition as it is a result of education and culture. This study, as some already done, refuses to accept forgiveness as an unchangeable behavior that cannot be manipulated or induced by managers or by organizational context. Therefore, offering a set of incidents as well as their classification, that have been identified by individuals performing different types organizational roles in different organization which is believed as being a genuine way of delivering to the reader a set of actions and behaviors that if taken, may incentivize or inhibit forgiveness. |
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Critical incident study on forgiveness in the organizational contextForgivenessIncidentsOffenseOrganizationsTransgressionOffenderVictimDomínio/Área Científica::Ciências Sociais::Economia e GestãoForgiveness has been subject of interest, mainly in the psychology fields of study. Relatively to the organizational context, this topic has been somehow put aside and settled as something that is purely an intra-individual phenomenon which organizations cannot force, or even stimulate. As conflicts are common within organizations and being often difficult to overcome, eyes have turned into the role forgiveness might take in this scenario. Despite forgiveness being accepted as an intrapersonal decision and a result of predisposition as it is a result of education and culture. This study, as some already done, refuses to accept forgiveness as an unchangeable behavior that cannot be manipulated or induced by managers or by organizational context. Therefore, offering a set of incidents as well as their classification, that have been identified by individuals performing different types organizational roles in different organization which is believed as being a genuine way of delivering to the reader a set of actions and behaviors that if taken, may incentivize or inhibit forgiveness.Cunha, Miguel Pina eRUNDuarte, João Pedro Taveira Vasques Sabino2016-05-10T10:20:32Z2016-012016-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/17182TID:201475200enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T03:54:49Zoai:run.unl.pt:10362/17182Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:23:47.555450Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Critical incident study on forgiveness in the organizational context |
title |
Critical incident study on forgiveness in the organizational context |
spellingShingle |
Critical incident study on forgiveness in the organizational context Duarte, João Pedro Taveira Vasques Sabino Forgiveness Incidents Offense Organizations Transgression Offender Victim Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
title_short |
Critical incident study on forgiveness in the organizational context |
title_full |
Critical incident study on forgiveness in the organizational context |
title_fullStr |
Critical incident study on forgiveness in the organizational context |
title_full_unstemmed |
Critical incident study on forgiveness in the organizational context |
title_sort |
Critical incident study on forgiveness in the organizational context |
author |
Duarte, João Pedro Taveira Vasques Sabino |
author_facet |
Duarte, João Pedro Taveira Vasques Sabino |
author_role |
author |
dc.contributor.none.fl_str_mv |
Cunha, Miguel Pina e RUN |
dc.contributor.author.fl_str_mv |
Duarte, João Pedro Taveira Vasques Sabino |
dc.subject.por.fl_str_mv |
Forgiveness Incidents Offense Organizations Transgression Offender Victim Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
topic |
Forgiveness Incidents Offense Organizations Transgression Offender Victim Domínio/Área Científica::Ciências Sociais::Economia e Gestão |
description |
Forgiveness has been subject of interest, mainly in the psychology fields of study. Relatively to the organizational context, this topic has been somehow put aside and settled as something that is purely an intra-individual phenomenon which organizations cannot force, or even stimulate. As conflicts are common within organizations and being often difficult to overcome, eyes have turned into the role forgiveness might take in this scenario. Despite forgiveness being accepted as an intrapersonal decision and a result of predisposition as it is a result of education and culture. This study, as some already done, refuses to accept forgiveness as an unchangeable behavior that cannot be manipulated or induced by managers or by organizational context. Therefore, offering a set of incidents as well as their classification, that have been identified by individuals performing different types organizational roles in different organization which is believed as being a genuine way of delivering to the reader a set of actions and behaviors that if taken, may incentivize or inhibit forgiveness. |
publishDate |
2016 |
dc.date.none.fl_str_mv |
2016-05-10T10:20:32Z 2016-01 2016-01-01T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10362/17182 TID:201475200 |
url |
http://hdl.handle.net/10362/17182 |
identifier_str_mv |
TID:201475200 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
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openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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