Knowledge integration in problem solving processes: a case study perceptions of workers
Autor(a) principal: | |
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Data de Publicação: | 2014 |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://ciencia.iscte-iul.pt/public/pub/id/28371 http://hdl.handle.net/10071/11732 |
Resumo: | This article analyses the knowledge integration in problem-solving situations which requires a high level of interaction and trust among workers. Literature review explores the main barriers associated to knowledge integration and use and even if most problem situations are solved in an unconscious way, automatically and in a few seconds, others situations requires more time, effort, teamwork, collaboration and extensive abstract knowledge. This research goal is to analyses the perceptions of the workers from Alpha Organisation. The research findings allow us to conclude that depending on the complexity of the workstation, the Operator decides if he has the knowledge and the tools to solve the problem or if he needs help from Managers. The use and share of employees' knowledge is an important factor to solve problems and strengthen performance. However, several organisational and individual barriers condition the process. |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Knowledge integration in problem solving processes: a case study perceptions of workersThis article analyses the knowledge integration in problem-solving situations which requires a high level of interaction and trust among workers. Literature review explores the main barriers associated to knowledge integration and use and even if most problem situations are solved in an unconscious way, automatically and in a few seconds, others situations requires more time, effort, teamwork, collaboration and extensive abstract knowledge. This research goal is to analyses the perceptions of the workers from Alpha Organisation. The research findings allow us to conclude that depending on the complexity of the workstation, the Operator decides if he has the knowledge and the tools to solve the problem or if he needs help from Managers. The use and share of employees' knowledge is an important factor to solve problems and strengthen performance. However, several organisational and individual barriers condition the process.IGI Publishing Hershey2016-07-13T10:57:34Z2014-01-01T00:00:00Z20142016-07-13T10:56:03Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://ciencia.iscte-iul.pt/public/pub/id/28371http://hdl.handle.net/10071/11732eng1947-3052Sousa, M.info:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:51:06Zoai:repositorio.iscte-iul.pt:10071/11732Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:25:17.990508Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Knowledge integration in problem solving processes: a case study perceptions of workers |
title |
Knowledge integration in problem solving processes: a case study perceptions of workers |
spellingShingle |
Knowledge integration in problem solving processes: a case study perceptions of workers Sousa, M. |
title_short |
Knowledge integration in problem solving processes: a case study perceptions of workers |
title_full |
Knowledge integration in problem solving processes: a case study perceptions of workers |
title_fullStr |
Knowledge integration in problem solving processes: a case study perceptions of workers |
title_full_unstemmed |
Knowledge integration in problem solving processes: a case study perceptions of workers |
title_sort |
Knowledge integration in problem solving processes: a case study perceptions of workers |
author |
Sousa, M. |
author_facet |
Sousa, M. |
author_role |
author |
dc.contributor.author.fl_str_mv |
Sousa, M. |
description |
This article analyses the knowledge integration in problem-solving situations which requires a high level of interaction and trust among workers. Literature review explores the main barriers associated to knowledge integration and use and even if most problem situations are solved in an unconscious way, automatically and in a few seconds, others situations requires more time, effort, teamwork, collaboration and extensive abstract knowledge. This research goal is to analyses the perceptions of the workers from Alpha Organisation. The research findings allow us to conclude that depending on the complexity of the workstation, the Operator decides if he has the knowledge and the tools to solve the problem or if he needs help from Managers. The use and share of employees' knowledge is an important factor to solve problems and strengthen performance. However, several organisational and individual barriers condition the process. |
publishDate |
2014 |
dc.date.none.fl_str_mv |
2014-01-01T00:00:00Z 2014 2016-07-13T10:57:34Z 2016-07-13T10:56:03Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://ciencia.iscte-iul.pt/public/pub/id/28371 http://hdl.handle.net/10071/11732 |
url |
https://ciencia.iscte-iul.pt/public/pub/id/28371 http://hdl.handle.net/10071/11732 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
1947-3052 |
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info:eu-repo/semantics/embargoedAccess |
eu_rights_str_mv |
embargoedAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
IGI Publishing Hershey |
publisher.none.fl_str_mv |
IGI Publishing Hershey |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799134815727910912 |