Impact of PMS on organizational performance and moderating effects of context
Autor(a) principal: | |
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Data de Publicação: | 2018 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/11110/1490 |
Resumo: | Purpose – The purpose of this paper is to explore the impact of performance measurement systems (PMS) on organizational performance in public sector. In addition, it investigates the moderating effects of the organizational context. Design/methodology/approach – Using a multivariate analysis, the authors investigate the extent of PMS used among Portuguese Government agencies and their effects on organizational performance. Data were gathered from the only survey (based on their Comparative Public Organization Data Base for Research and Analysis survey) applied to the Portuguese Government agencies. Findings – The authors find that the extent to which agencies use PMS is positively associated with the organizational performance (in a multidimensional perspective). Moreover, the organizational performance is contingent upon the fit between PMS and the agency’s context in light of the contingency theory (especially the orientation to citizens and the level of competition). Originality/value – Although prior research has studied the use of PMS in public sector organizations, one question that has not been effectively answered is whether performance information is effectively used to improve public sector performance. In this way, this paper contributes to the understanding of the impact of PMS on the organizational performance, providing empirical evidence in a country that is in a period of “transition” in the introduction of NPM reforms. |
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Impact of PMS on organizational performance and moderating effects of contextOrganizational performancePerformance measurement systemsModerating effectsGovernment agenciesOrganizational contextPurpose – The purpose of this paper is to explore the impact of performance measurement systems (PMS) on organizational performance in public sector. In addition, it investigates the moderating effects of the organizational context. Design/methodology/approach – Using a multivariate analysis, the authors investigate the extent of PMS used among Portuguese Government agencies and their effects on organizational performance. Data were gathered from the only survey (based on their Comparative Public Organization Data Base for Research and Analysis survey) applied to the Portuguese Government agencies. Findings – The authors find that the extent to which agencies use PMS is positively associated with the organizational performance (in a multidimensional perspective). Moreover, the organizational performance is contingent upon the fit between PMS and the agency’s context in light of the contingency theory (especially the orientation to citizens and the level of competition). Originality/value – Although prior research has studied the use of PMS in public sector organizations, one question that has not been effectively answered is whether performance information is effectively used to improve public sector performance. In this way, this paper contributes to the understanding of the impact of PMS on the organizational performance, providing empirical evidence in a country that is in a period of “transition” in the introduction of NPM reforms.2018-12-07T11:22:08Z2018-12-07T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articlehttp://hdl.handle.net/11110/1490oai:ciencipca.ipca.pt:11110/1490eng1741-0401DOI 10.1108/IJPPM-03-2016-0057http://hdl.handle.net/11110/1490Gomes, PatríciaMendes, Sílvia M.Carvalho, Joãoinfo:eu-repo/semantics/embargoedAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2022-09-05T12:52:55Zoai:ciencipca.ipca.pt:11110/1490Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T15:01:50.848797Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Impact of PMS on organizational performance and moderating effects of context |
title |
Impact of PMS on organizational performance and moderating effects of context |
spellingShingle |
Impact of PMS on organizational performance and moderating effects of context Gomes, Patrícia Organizational performance Performance measurement systems Moderating effects Government agencies Organizational context |
title_short |
Impact of PMS on organizational performance and moderating effects of context |
title_full |
Impact of PMS on organizational performance and moderating effects of context |
title_fullStr |
Impact of PMS on organizational performance and moderating effects of context |
title_full_unstemmed |
Impact of PMS on organizational performance and moderating effects of context |
title_sort |
Impact of PMS on organizational performance and moderating effects of context |
author |
Gomes, Patrícia |
author_facet |
Gomes, Patrícia Mendes, Sílvia M. Carvalho, João |
author_role |
author |
author2 |
Mendes, Sílvia M. Carvalho, João |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Gomes, Patrícia Mendes, Sílvia M. Carvalho, João |
dc.subject.por.fl_str_mv |
Organizational performance Performance measurement systems Moderating effects Government agencies Organizational context |
topic |
Organizational performance Performance measurement systems Moderating effects Government agencies Organizational context |
description |
Purpose – The purpose of this paper is to explore the impact of performance measurement systems (PMS) on organizational performance in public sector. In addition, it investigates the moderating effects of the organizational context. Design/methodology/approach – Using a multivariate analysis, the authors investigate the extent of PMS used among Portuguese Government agencies and their effects on organizational performance. Data were gathered from the only survey (based on their Comparative Public Organization Data Base for Research and Analysis survey) applied to the Portuguese Government agencies. Findings – The authors find that the extent to which agencies use PMS is positively associated with the organizational performance (in a multidimensional perspective). Moreover, the organizational performance is contingent upon the fit between PMS and the agency’s context in light of the contingency theory (especially the orientation to citizens and the level of competition). Originality/value – Although prior research has studied the use of PMS in public sector organizations, one question that has not been effectively answered is whether performance information is effectively used to improve public sector performance. In this way, this paper contributes to the understanding of the impact of PMS on the organizational performance, providing empirical evidence in a country that is in a period of “transition” in the introduction of NPM reforms. |
publishDate |
2018 |
dc.date.none.fl_str_mv |
2018-12-07T11:22:08Z 2018-12-07T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/11110/1490 oai:ciencipca.ipca.pt:11110/1490 |
url |
http://hdl.handle.net/11110/1490 |
identifier_str_mv |
oai:ciencipca.ipca.pt:11110/1490 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
1741-0401 DOI 10.1108/IJPPM-03-2016-0057 http://hdl.handle.net/11110/1490 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/embargoedAccess |
eu_rights_str_mv |
embargoedAccess |
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reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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