Impact of PMS on organizational performance and moderating effects of context
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://hdl.handle.net/1822/83532 |
Resumo: | Purpose The purpose of this paper is to explore the impact of performance measurement systems (PMS) on organizational performance in public sector. In addition, it investigates the moderating effects of the organizational context. Design/methodology/approach Using a multivariate analysis, the authors investigate the extent of PMS used among Portuguese Government agencies and their effects on organizational performance. Data were gathered from the only survey (based on their Comparative Public Organization Data Base for Research and Analysis survey) applied to the Portuguese Government agencies. Findings The authors find that the extent to which agencies use PMS is positively associated with the organizational performance (in a multidimensional perspective). Moreover, the organizational performance is contingent upon the fit between PMS and the agency’s context in light of the contingency theory (especially the orientation to citizens and the level of competition). Originality/value Although prior research has studied the use of PMS in public sector organizations, one question that has not been effectively answered is whether performance information is effectively used to improve public sector performance. In this way, this paper contributes to the understanding of the impact of PMS on the organizational performance, providing empirical evidence in a country that is in a period of “transition” in the introduction of NPM reforms. |
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Impact of PMS on organizational performance and moderating effects of contextOrganizational performancePerformance measurement systemsModerating effectsGovernment agenciesOrganizational contextCiências Sociais::Economia e GestãoSocial SciencesPurpose The purpose of this paper is to explore the impact of performance measurement systems (PMS) on organizational performance in public sector. In addition, it investigates the moderating effects of the organizational context. Design/methodology/approach Using a multivariate analysis, the authors investigate the extent of PMS used among Portuguese Government agencies and their effects on organizational performance. Data were gathered from the only survey (based on their Comparative Public Organization Data Base for Research and Analysis survey) applied to the Portuguese Government agencies. Findings The authors find that the extent to which agencies use PMS is positively associated with the organizational performance (in a multidimensional perspective). Moreover, the organizational performance is contingent upon the fit between PMS and the agency’s context in light of the contingency theory (especially the orientation to citizens and the level of competition). Originality/value Although prior research has studied the use of PMS in public sector organizations, one question that has not been effectively answered is whether performance information is effectively used to improve public sector performance. In this way, this paper contributes to the understanding of the impact of PMS on the organizational performance, providing empirical evidence in a country that is in a period of “transition” in the introduction of NPM reforms.This study conducted at Research Center on Accounting and Taxation (UID/GES/4043/2016), Polytechnic Institute of Cavado and Ave and at Research Center in Political Science (UID/CPO/00758/2013), University of Minho and supported by the Portuguese Foundation for Science and Technology and the Portuguese Ministry of Education and Science through national funds.Emerald Group Publishing LimitedUniversidade do MinhoGomes, PatríciaMendes, Silvia M.Carvalho, João20172017-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://hdl.handle.net/1822/83532engGomes, P., Mendes, S. M., & Carvalho, J. (2017, April 10). Impact of PMS on organizational performance and moderating effects of context. International Journal of Productivity and Performance Management. Emerald. http://doi.org/10.1108/ijppm-03-2016-00571741-040110.1108/IJPPM-03-2016-0057https://www.emerald.com/insight/content/doi/10.1108/IJPPM-03-2016-0057/full/htmlinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-07-21T12:22:46Zoai:repositorium.sdum.uminho.pt:1822/83532Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T19:16:19.389256Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Impact of PMS on organizational performance and moderating effects of context |
title |
Impact of PMS on organizational performance and moderating effects of context |
spellingShingle |
Impact of PMS on organizational performance and moderating effects of context Gomes, Patrícia Organizational performance Performance measurement systems Moderating effects Government agencies Organizational context Ciências Sociais::Economia e Gestão Social Sciences |
title_short |
Impact of PMS on organizational performance and moderating effects of context |
title_full |
Impact of PMS on organizational performance and moderating effects of context |
title_fullStr |
Impact of PMS on organizational performance and moderating effects of context |
title_full_unstemmed |
Impact of PMS on organizational performance and moderating effects of context |
title_sort |
Impact of PMS on organizational performance and moderating effects of context |
author |
Gomes, Patrícia |
author_facet |
Gomes, Patrícia Mendes, Silvia M. Carvalho, João |
author_role |
author |
author2 |
Mendes, Silvia M. Carvalho, João |
author2_role |
author author |
dc.contributor.none.fl_str_mv |
Universidade do Minho |
dc.contributor.author.fl_str_mv |
Gomes, Patrícia Mendes, Silvia M. Carvalho, João |
dc.subject.por.fl_str_mv |
Organizational performance Performance measurement systems Moderating effects Government agencies Organizational context Ciências Sociais::Economia e Gestão Social Sciences |
topic |
Organizational performance Performance measurement systems Moderating effects Government agencies Organizational context Ciências Sociais::Economia e Gestão Social Sciences |
description |
Purpose The purpose of this paper is to explore the impact of performance measurement systems (PMS) on organizational performance in public sector. In addition, it investigates the moderating effects of the organizational context. Design/methodology/approach Using a multivariate analysis, the authors investigate the extent of PMS used among Portuguese Government agencies and their effects on organizational performance. Data were gathered from the only survey (based on their Comparative Public Organization Data Base for Research and Analysis survey) applied to the Portuguese Government agencies. Findings The authors find that the extent to which agencies use PMS is positively associated with the organizational performance (in a multidimensional perspective). Moreover, the organizational performance is contingent upon the fit between PMS and the agency’s context in light of the contingency theory (especially the orientation to citizens and the level of competition). Originality/value Although prior research has studied the use of PMS in public sector organizations, one question that has not been effectively answered is whether performance information is effectively used to improve public sector performance. In this way, this paper contributes to the understanding of the impact of PMS on the organizational performance, providing empirical evidence in a country that is in a period of “transition” in the introduction of NPM reforms. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017 2017-01-01T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://hdl.handle.net/1822/83532 |
url |
https://hdl.handle.net/1822/83532 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Gomes, P., Mendes, S. M., & Carvalho, J. (2017, April 10). Impact of PMS on organizational performance and moderating effects of context. International Journal of Productivity and Performance Management. Emerald. http://doi.org/10.1108/ijppm-03-2016-0057 1741-0401 10.1108/IJPPM-03-2016-0057 https://www.emerald.com/insight/content/doi/10.1108/IJPPM-03-2016-0057/full/html |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Emerald Group Publishing Limited |
publisher.none.fl_str_mv |
Emerald Group Publishing Limited |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799132612151738368 |