Bullying and cyberbullying at work in Portugal

• Autor(a) principal: Lameira, Joana Marisa Silva
• Data de Publicação: 2021
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10773/33489
• topic: Workplace bullying; Cyberbullying; Gender; Age; Academic qualifications; Remote working; Job autonomy

The purpose of this study is to analyse the incidence of workplace bullying and cyberbullying in Portugal and to find out if there are differences in terms of gender, age, and academic qualifications. It also aims to understand whether remote working and job autonomy influence the occurrence of these negative behaviors at work. Firstly, a literature review was conducted in order to acquire a more comprehensive knowledge on the subjects. Then, a quantitative methodology was used with the application of a questionnaire that allowed to collect 403 valid answers. Data were analysed using SPSS software. Descriptive analysis, t-test, ANOVA, and correlations were performed. It was found that 38.2% of the respondents felt victimized by workplace bullying during the last 12 months and 22.8% felt cyberbullied. The negative work-related behaviours are the most frequent. It was shown that workplace bullying and cyberbullying had a strong psychological and/or emotional, physical, and work-related impact in those who felt victimized. The results indicate that exposure to bullying and cyberbullying at work varies according to academic qualifications, with more qualified people being more victims of these negative acts. In turn, no differences were found for gender and age, nor for remote working. Regarding job autonomy, the results indicate that there is a negative correlation between job autonomy and workplace bullying, as well as between job autonomy and cyberbullying at work.