IT projects success factors: a literature review

Detalhes bibliográficos
Autor(a) principal: Iriarte, Carmen
Data de Publicação: 2021
Outros Autores: Bayona, Sussy
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://doi.org/10.12821/ijispm080203
Resumo: Information Technology (IT) projects are enablers of organizational transformation and business growth. Despite the contribution of methodologies and frameworks for project management, the ratio of failed IT projects remains high; then, studying critical success factors of IT projects persist as an essential issue for researches and practitioners. This paper presents a systematic literature review focused on compiling and synthesizing project success factors in IT projects. The literature search was conducted using primary journal articles until 2017. All studies agree on the relevance of studying the critical success factors in IT projects given their particular characteristics. The results indicate there is no clear definition of project success concept; our review consolidates the IT success criteria into time, budget, project management, system quality, user satisfaction, and economic value. Also, there a vast and overlapped list of factors; so, this research proposes a structure that synthesizes the most referenced critical factors that have in common soft attributes as involvement, support, communication, and commitment. Findings reinforce the relevance of soft skills in IT project teams.
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spelling IT projects success factors: a literature reviewproject successIT projectsystematic reviewsuccess factorsInformation Technology (IT) projects are enablers of organizational transformation and business growth. Despite the contribution of methodologies and frameworks for project management, the ratio of failed IT projects remains high; then, studying critical success factors of IT projects persist as an essential issue for researches and practitioners. This paper presents a systematic literature review focused on compiling and synthesizing project success factors in IT projects. The literature search was conducted using primary journal articles until 2017. All studies agree on the relevance of studying the critical success factors in IT projects given their particular characteristics. The results indicate there is no clear definition of project success concept; our review consolidates the IT success criteria into time, budget, project management, system quality, user satisfaction, and economic value. Also, there a vast and overlapped list of factors; so, this research proposes a structure that synthesizes the most referenced critical factors that have in common soft attributes as involvement, support, communication, and commitment. Findings reinforce the relevance of soft skills in IT project teams.UMinho Editora2021-10-06info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://doi.org/10.12821/ijispm080203https://doi.org/10.12821/ijispm080203International Journal of Information Systems and Project Management; Vol. 8 N.º 2 (2020); 49-78International Journal of Information Systems and Project Management; Vol. 8 No. 2 (2020); 49-782182-7788reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://revistas.uminho.pt/index.php/ijispm/article/view/3583https://revistas.uminho.pt/index.php/ijispm/article/view/3583/3639Iriarte, CarmenBayona, Sussyinfo:eu-repo/semantics/openAccess2023-03-23T11:57:44Zoai:journals.uminho.pt:article/3583Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:45:14.235073Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv IT projects success factors: a literature review
title IT projects success factors: a literature review
spellingShingle IT projects success factors: a literature review
Iriarte, Carmen
project success
IT project
systematic review
success factors
title_short IT projects success factors: a literature review
title_full IT projects success factors: a literature review
title_fullStr IT projects success factors: a literature review
title_full_unstemmed IT projects success factors: a literature review
title_sort IT projects success factors: a literature review
author Iriarte, Carmen
author_facet Iriarte, Carmen
Bayona, Sussy
author_role author
author2 Bayona, Sussy
author2_role author
dc.contributor.author.fl_str_mv Iriarte, Carmen
Bayona, Sussy
dc.subject.por.fl_str_mv project success
IT project
systematic review
success factors
topic project success
IT project
systematic review
success factors
description Information Technology (IT) projects are enablers of organizational transformation and business growth. Despite the contribution of methodologies and frameworks for project management, the ratio of failed IT projects remains high; then, studying critical success factors of IT projects persist as an essential issue for researches and practitioners. This paper presents a systematic literature review focused on compiling and synthesizing project success factors in IT projects. The literature search was conducted using primary journal articles until 2017. All studies agree on the relevance of studying the critical success factors in IT projects given their particular characteristics. The results indicate there is no clear definition of project success concept; our review consolidates the IT success criteria into time, budget, project management, system quality, user satisfaction, and economic value. Also, there a vast and overlapped list of factors; so, this research proposes a structure that synthesizes the most referenced critical factors that have in common soft attributes as involvement, support, communication, and commitment. Findings reinforce the relevance of soft skills in IT project teams.
publishDate 2021
dc.date.none.fl_str_mv 2021-10-06
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://doi.org/10.12821/ijispm080203
https://doi.org/10.12821/ijispm080203
url https://doi.org/10.12821/ijispm080203
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://revistas.uminho.pt/index.php/ijispm/article/view/3583
https://revistas.uminho.pt/index.php/ijispm/article/view/3583/3639
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv UMinho Editora
publisher.none.fl_str_mv UMinho Editora
dc.source.none.fl_str_mv International Journal of Information Systems and Project Management; Vol. 8 N.º 2 (2020); 49-78
International Journal of Information Systems and Project Management; Vol. 8 No. 2 (2020); 49-78
2182-7788
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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